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Stream Chat description
Stream Chat is a platform that helps you add chat, video calls, and activity feeds to your app. It provides the building blocks for these features, like pre-made components and code libraries, so you don't have to build everything from scratch. This saves your developers time and lets them focus on your app's unique features. Stream Chat is designed to handle a lot of users and messages, making it suitable for medium to large companies. They prioritize making integration easy for developers and ensuring the final product is reliable and scalable for businesses.
Who is Stream Chat best for
Stream Chat is a robust chat API and SDK solution for developers at small to medium-sized companies seeking to seamlessly integrate chat, video calls, and activity feeds into their apps. Stream Chat offers pre-built UI kits, robust APIs and SDKs, and high scalability. Users praise its ease of integration and comprehensive features, while some note occasional bugs and limited advanced customization.
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Best for small to medium-sized businesses.
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Suitable for a variety of industries.
Stream Chat features
| Supported Stream Chat offers pre-built UI kits for web and mobile, customizable and easy to integrate. |
| Supported Stream Chat supports activity feeds for updates and feedback, adaptable for designs and milestones. |
| Supported Stream Chat excels in handling large volumes of requests with impressive speed and low latency. |
| Supported Stream Chat offers robust APIs and SDKs with comprehensive documentation for various platforms, including Java, Android, iOS, and more. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Stream Chat reviews
We've summarised 46 Stream Chat reviews (Stream Chat G2 reviews) and summarised the main points below.
- Easy integration with various platforms using provided SDKs and UI toolkits.
- Comprehensive features, including real-time messaging, group chat, push notifications, and reactions.
- Responsive and helpful customer support, especially during integration and troubleshooting.
- Reliable and scalable platform with high availability.
- Good documentation and examples, making it easy to get started and customize basic features.
- Some bugs have been reported in the SDK and platform, occasionally impacting features like image delivery.
- Limited customization options for advanced features, requiring workarounds for specific use cases.
- Documentation can be unclear or outdated for certain features and integrations, like webhook events.
- High pricing can be prohibitive, especially for smaller organizations or pre-revenue products.
- Lack of a dedicated community forum for user support and knowledge sharing.
Stream Chat pricing
The commentary is based on 9 reviews from Stream Chat G2 reviews.
Stream Chat is praised for its robust features and ease of integration, saving development time and resources. However, some reviewers find the pricing structure expensive, especially for smaller businesses or pre-revenue products, wishing for more affordable options. Despite the cost, many consider it cheaper than building a chat solution in-house.
Users sentiment
See the Stream Chat pricing page.
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Stream Chat has a free plan.
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Stream Chat has a free trial.
Build
All Chat features, including: No Credit Card Required, Community Support, 30 Days of Free Support.
Start
Start Chat features include: Advanced Moderation & Filters, Unlimited Message Retention, Global EDGE Network, Offline Support, Data Export, No Member or Channel Limits.
Elevate
All Start Chat features, plus: Multi Tenancy/Teams, Advanced Search, HIPAA, Message Translations.
Enterprise
Enterprise-grade service, including: AI Moderation, 99.999% SLA, Dedicated Servers, Shared Slack Channel, Onboarding Services, Migration Guarantee, 24/7 Support, SAML/SSO, Datadog Integration.
Build
All Chat features, including: No Credit Card Required, Community Support, 30 Days of Free Support.
Start
Start Chat features include: Advanced Moderation & Filters, Unlimited Message Retention, Global EDGE Network, Offline Support, Data Export, No Member or Channel Limits.
Elevate
All Start Chat features, plus: Multi Tenancy/Teams, Advanced Search, HIPAA, Message Translations.
Enterprise
Enterprise-grade service, including: AI Moderation, 99.999% SLA, Dedicated Servers, Shared Slack Channel, Onboarding Services, Migration Guarantee, 24/7 Support, SAML/SSO, Datadog Integration.
Build
All Chat features, including: No Credit Card Required, Community Support, 30 Days of Free Support.
Start
Start Chat features include: Advanced Moderation & Filters, Unlimited Message Retention, Global EDGE Network, Offline Support, Data Export, No Member or Channel Limits.
Elevate
All Start Chat features, plus: Multi Tenancy/Teams, Advanced Search, HIPAA, Message Translations.
Enterprise
Enterprise-grade service, including: AI Moderation, 99.999% SLA, Dedicated Servers, Shared Slack Channel, Onboarding Services, Migration Guarantee, 24/7 Support, SAML/SSO, Datadog Integration.
Stream Chat alternatives
EnableXBetter for video calls, webinars and live streaming. Also offers SMS integration. Has more momentum and higher ratings. Provides more affordable pricing. Stream Chat alternative, a strong EnableX competitor.Read more
minchatMore suitable for React-based projects seeking faster integration. A Stream Chat alternative with simpler chat features and more affordable pricing.Read more
iotumBetter for Software, IT, and Telecommunications. A Stream Chat alternative better for customer support. More reliable video and audio conferencing.Read more
Webex AppBetter suited for comprehensive communication and collaboration needs beyond chat. Ideal for hybrid work environments needing features like video conferencing, file sharing, and virtual whiteboards. Note that some users find the interface cluttered and the mobile app buggy. Webex App has broader industry applicability.Read more
Apache UsergridBetter for mobile backend development. Open-source, free alternative. Less focused on chat features. Lower ratings and potentially less reliable. More complex setup.Read more
CometChatBetter for Software, IT, and Telecommunications companies but worse for Finance, E-commerce, Retail, and Professional Services. More customizable with better customer support. A Stream Chat competitor and alternative, CometChat is growing faster and offers a more affordable entry-level paid plan. However, some users find its documentation unclear and dislike the inability to export chat data.Read more
Stream Chat FAQ
What is Stream Chat and what does Stream Chat do?
Stream Chat is a platform for integrating chat, video calls, and activity feeds into your app. It provides pre-built UI kits, SDKs, and APIs, enabling rapid development and scalability for medium to large companies. Stream Chat prioritizes ease of integration and reliable performance.
How does Stream Chat integrate with other tools?
Stream Chat integrates seamlessly with various platforms through its robust APIs and SDKs. It offers comprehensive documentation and pre-built UI kits for easy integration with web and mobile apps. This allows developers to quickly add chat, video, and activity feeds to their applications.
What the main competitors of Stream Chat?
Stream Chat's main competitors include CometChat, EnableX, and Minchat, all offering in-app messaging solutions. Ably Realtime focuses on real-time features broadly, while Iotum and Zoom Workplace provide broader communication platforms including video and other collaboration tools.
Is Stream Chat legit?
Stream Chat is a legitimate platform used by many developers for in-app communication features. It's known for easy integration and scalability. However, some users have reported occasional bugs and limited customization options for advanced features.
How much does Stream Chat cost?
Stream Chat's pricing includes a free Build plan, while the Start plan begins at $399/month, Elevate at $599/month, and Enterprise pricing is custom. Is Stream Chat worth it? It depends on your needs. The free plan is a great starting point, and paid plans offer advanced features for growing businesses and large enterprises.
Is Stream Chat customer service good?
Stream Chat's customer service receives positive feedback. Users highlight the responsive and helpful support team, particularly during integration. While some mention occasional delays involving technical staff, the overall sentiment towards their support is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.