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StoreRocket description
StoreRocket is a software tool that lets you add a store locator to your company website. It's designed to be easy to install and use, with features like customizable designs, location search, and integrations with platforms like Shopify and WordPress. StoreRocket also provides analytics on searches and customer behavior.
Who is StoreRocket best for
StoreRocket is a user-friendly store locator software ideal for businesses with physical locations. Users praise its easy installation, seamless integrations, and valuable analytics. However, some have noted occasional syncing issues and limited customization without CSS. Best for medium-sized e-commerce businesses.
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Best fit for medium-sized businesses (101-1000 employees).
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Particularly well-suited for e-commerce businesses.
StoreRocket features
| Supported StoreRocket offers reporting and analytics features, including visual data and location click tracking. |
| Supported StoreRocket offers a user-friendly interface to locate stores, filterable by product type. |
| Supported StoreRocket offers tools for managing up to 1000 business locations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
StoreRocket reviews
We've summarised 39 StoreRocket reviews (StoreRocket Capterra reviews and StoreRocket G2 reviews) and summarised the main points below.
- Easy to install and use, with a user-friendly interface.
- Excellent customer support, highly responsive and helpful.
- Seamless integration with various platforms, including Shopify, WordPress, and Wix.
- Provides valuable analytics on store searches and customer behavior.
- Customizable design and map markers.
- Occasional syncing issues between StoreRocket and data sources like Google Sheets.
- Limited customization options without custom CSS.
- Pricing can be considered high, especially for smaller businesses.
- Some desired features, like holiday hours and Google My Business integration, are still missing.
StoreRocket pricing
The commentary is based on 4 reviews from StoreRocket Capterra reviews and StoreRocket G2 reviews.
StoreRocket offers paid plans only, described by users as worthwhile for the features provided. While some users mention the cost, others find it minimal and cheap, especially given the cross-platform functionality and excellent customer support.
See the StoreRocket pricing page.
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StoreRocket has a free trial.
Basic
All standard features, up to 100 locations, standard map themes, addresses suggestions, bulk import, customize language, powerful analytics, countries restriction, automatic language detection, locations suggestions, location types, collect email leads, REST API, auto remove duplicates, sync locations on Google Sheets, search box widget, floating button widget, white label, fully managed, export search data, priority support.
Pro
All standard features, up to 1000 locations, custom map themes, addresses suggestions, bulk import, customize language, powerful analytics, countries restriction, automatic language detection, locations suggestions, location types, collect email leads, REST API, auto remove duplicates, sync locations on Google Sheets, search box widget, floating button widget, white label, fully managed, export search data, priority support.
Business
All standard features, unlimited locations, custom map themes, addresses suggestions, bulk import, customize language, powerful analytics, countries restriction, automatic language detection, locations suggestions, location types, collect email leads, REST API, auto remove duplicates, sync locations on Google Sheets, search box widget, floating button widget, white label, fully managed, export search data, priority support.
Enterprise
Full suite of features, custom features, dedicated account manager.
StoreRocket alternatives
MapplySimpler store locator software. Lower rating on G2. Users report slow customer support and limited features in the free version. A StoreRocket competitor and alternative.Read more
ReviewTrackersBetter for reputation management and local SEO. Focuses on review aggregation, analysis, and response across platforms. Caters to multi-location businesses, especially in hospitality and retail. Has declining momentum.Read more
Google Maps APIBetter for larger enterprises and users familiar with Google Maps. Offers route planning and global coverage. However, it has a complex pricing structure and some users report accuracy issues. Consider this StoreRocket alternative if mapping functionality is a primary need.Read more
LocaloBetter for local SEO, including Google Business Profile optimization and review management. A StoreRocket alternative focused on improving online visibility and attracting customers from local search results.Read more
StoreRocket FAQ
What is StoreRocket and what does StoreRocket do?
StoreRocket is a store locator software that allows businesses to easily add a store locator to their website. It offers customizable designs, location search, platform integrations (Shopify, WordPress), and analytics on searches and customer behavior. It's known for its ease of use and excellent customer support.
How does StoreRocket integrate with other tools?
StoreRocket integrates with popular platforms like Shopify, WordPress, and Wix. It also offers integrations for data sources such as Google Sheets, enabling efficient data synchronization for store locations and information.
What the main competitors of StoreRocket?
Top StoreRocket alternatives include MetaLocator, Mapply, and Store Locator Widgets. These competitors offer similar store locator functionality, often with varying features, customization options, and pricing structures. Consider Google Maps API for a widely recognized mapping solution.
Is StoreRocket legit?
StoreRocket is a legitimate software solution for adding store locators to websites. User reviews praise its ease of use and helpful customer support. However, potential users should be aware of occasional syncing issues and consider if the pricing aligns with their budget. The software is generally considered safe and reliable.
How much does StoreRocket cost?
StoreRocket's pricing includes the Basic plan at $25/month, Pro at $39/month, and Business at $69/month. The Enterprise plan has custom pricing. A free trial is available, making it easy to determine if StoreRocket is worth the cost for your needs.
Is StoreRocket customer service good?
StoreRocket's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and willingness to go the extra mile. Many reviewers describe the customer service as "excellent," "top-notch," and even the "best" they've experienced.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.