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Smartcat description
Smartcat is a cloud-based translation platform designed to streamline the localization process for businesses of all sizes. It combines AI-powered translation, project management tools, and a network of over 500,000 language professionals. With Smartcat, you can manage translations for websites, documents, software, and more. It offers features like automated workflows, quality control, and integrations with popular business applications. Smartcat aims to make localization faster, more efficient, and cost-effective.
Who is Smartcat best for
Smartcat is a cloud-based translation management platform ideal for businesses of all sizes, especially those with global customers or in e-commerce. Users praise its user-friendly interface, comprehensive features, and responsive customer support. Some users mention difficulties with the payment system and quality checks. Smartcat offers a free freelancer plan and paid business plans.
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Best for small businesses but can be used by medium and enterprise companies.
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A good fit for businesses with global customer bases or those in e-commerce.
Smartcat features
| Supported Smartcat allows managing content in multiple languages within its platform. |
| Supported Smartcat uses AI to provide automated translation suggestions and quality estimations. |
| Supported Smartcat integrates with various CMS systems like WordPress, Adobe Experience Manager, Sitecore, Contentful, and Drupal. |
| Supported Smartcat offers a cloud-based platform for managing translation projects centrally. |
| Supported Smartcat allows leveraging existing translations stored in translation memory. |
| Supported Smartcat allows creating custom workflows to manage the translation process. |
| Supported Smartcat uses AI and human editors for fast and accurate translations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Smartcat reviews
We've summarised 127 Smartcat reviews (Smartcat G2 reviews) and summarised the main points below.
- Free for freelancers and offers automated invoices.
- User-friendly interface and stable performance.
- Comprehensive platform with integrated CAT tool, marketplace, and payment system.
- Excellent and responsive customer support.
- Helpful translation memory and productivity resources.
- Login timeouts are frequent on mobile devices.
- Limited abilities for quality checks and work with tags/code.
- Payment system needs improvement; client payment dates are unreliable.
- The replace functionality is missing for text segments.
- Difficult to track Smartword usage and billing.
Smartcat pricing
The commentary is based on 26 reviews from Smartcat G2 reviews.
Smartcat's free tier for freelancers is frequently praised. While some users mention paid features like OCR and highlight potential billing issues with Smartwords, many appreciate the automated payments and consider the platform cost-effective overall. A few users note the pricing could be challenging for startups.
Users sentiment
See the Smartcat pricing page.
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Smartcat has a free plan.
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Smartcat has a free trial.
Starter
This plan includes 1 use case, 150,000 Smartwords processed per year, 5 users and 1 collaborative workspace.
Enterprise
This plan includes unlimited use cases, unlimited Smartwords processed per year, unlimited users and unlimited collaborative workspaces.
Smartcat alternatives
TransifexBetter for medium to large businesses, particularly those in e-commerce, marketing, software, IT, telecommunications, education, or non-profit/government sectors. Has higher website traffic growth but slower employee growth. Users praise seamless integrations and ease of use but note higher pricing and outdated UI elements.Read more
POEditorBetter fit for software and web application localization. Has stronger momentum. A Smartcat alternative and competitor.Read more
CrowdinBetter for software, IT, professional services, and other industries. Has more momentum based on employee and website traffic growth. A Smartcat competitor and alternative.Read more
Google TranslateBetter for a wide range of industries. More user-friendly. Offers a free version. Wider language support.Read more
GlobalLinkBetter for enterprise-level localization. More suitable for regulated industries like finance and healthcare. Higher ratings on G2 and Capterra.Read more
Google Cloud Translation APIBetter for developers and integrating translations directly within apps and websites. More suitable for finance, real estate, government, professional services, software, and marketing industries. Stronger in ease of use, but pricing may be less favorable.Read more
Smartcat FAQ
What is Smartcat and what does Smartcat do?
Smartcat is a cloud-based translation management system that streamlines localization for businesses of all sizes. It uses AI-powered translation, project management tools, and a network of freelance translators to manage translations of websites, documents, software, and more, offering automated workflows, quality control, and integrations with business applications.
How does Smartcat integrate with other tools?
Smartcat integrates with various content management systems (CMS) like WordPress, Adobe Experience Manager, Sitecore, Contentful, and Drupal. It also offers workflow automation capabilities to streamline the translation process.
What the main competitors of Smartcat?
Smartcat's main competitors include POEditor, Transifex, Crowdin, Phrase, Localazy, and Smartling. These platforms offer similar translation management and localization features, often with varying focuses on automation, AI integration, and specific industry needs.
Is Smartcat legit?
Smartcat is a legitimate cloud-based translation platform. User reviews praise its user-friendly interface, comprehensive features, and responsive customer support. While some users mention login timeouts and payment system quirks, Smartcat is generally considered safe and reliable for translation needs.
How much does Smartcat cost?
Smartcat pricing includes a free plan and paid options. The Starter plan is $99 monthly, offering 150,000 Smartwords and 5 users. Enterprise plan pricing is available upon request. Is Smartcat worth the product pricing? It depends on your specific business needs.
Is Smartcat customer service good?
Smartcat's customer service is highly regarded by users. Reviewers praise the support team's responsiveness, helpfulness, and efficiency in resolving issues quickly. Many users describe the support as "excellent," "fantastic," and "proactive."
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.