Last updated on
Ratings
simpleERB description
SimpleERB is a cloud-based reservation system designed specifically for restaurants. It helps manage bookings, track customers, and reduce no-shows. With simpleERB, you can accept online reservations, send automated reminders, and process payments. It also provides tools for customer relationship management (CRM), allowing you to gather customer data and tailor marketing efforts. SimpleERB is subscription-based, with flexible plans to suit different restaurant sizes and needs.
Who is simpleERB best for
SimpleERB is a user-friendly, cloud-based reservation system perfect for restaurants. It helps manage bookings, track customers, and boost efficiency by reducing no-shows. Users love its ease of use and helpful customer service. While some have reported booking issues, the overall feedback is positive. SimpleERB offers flexible subscription plans to suit various needs.
-
Best for small to medium-sized restaurants.
-
Ideal for businesses in the hospitality and tourism sector.
simpleERB features
| Supported simpleERB enables online reservations for restaurants. |
| Supported simpleERB automates reminder messages to customers. |
| Supported simpleERB facilitates handling payments directly within the platform. |
| Supported simpleERB offers CRM tools that help to collect customer data and support marketing efforts. |
| Supported simpleERB allows for the collection of customer information. |
| Supported simpleERB offers several subscription plans tailored to different restaurant needs. |
| Supported simpleERB helps reduce no-shows through online reservations and automated reminders. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
simpleERB reviews
We've summarised 118 simpleERB reviews (simpleERB TrustPilot reviews, simpleERB Capterra reviews and simpleERB G2 reviews) and summarised the main points below.
- Ease of use: The website and booking process are generally considered user-friendly.
- Great deals: Many users appreciate the value and variety of deals offered.
- Good customer service: Many users praise the helpful and responsive customer service.
- Wide selection: Large selection of restaurants, hotels, and other experiences.
- Reliable service: Generally reliable booking and voucher system, despite some reported issues.
- Booking issues: Some users experienced bookings not going through to the restaurant or hotels.
- Voucher issues: Difficulty using or receiving vouchers, including problems with printing or redeeming them.
- Cancellation issues: Instances of hotels cancelling confirmed bookings made through 5pm.
- Misleading deals: Some users felt that the deals offered were not as good as advertised or had limited availability.
- Customer service issues: While generally praised, some users experienced slow response times or difficulty getting issues resolved.
simpleERB pricing
The commentary is based on 26 reviews from simpleERB TrustPilot reviews.
5pm offers great deals and value for money on dining, getaways, and beauty treatments. Many reviewers praise the easy-to-use website and booking process, highlighting the excellent prices and reliable service. A few reviewers mention some confusion around the booking process.
Users sentiment
simpleERB alternatives
POS & POSBetter for retail, consumer goods, manufacturing, and media businesses. A simpleERB competitor focused on inventory management and loyalty programs for small to medium businesses.Read more
RestaurantConnectBetter for invoicing and mobile access. Lower ratings and no user reviews available. Doesn't offer deals or discounts like simpleERB.Read more
SupyBetter for multi-location restaurants needing inventory management. Focuses on cost reduction and profit improvement with real-time data analysis. Has strong customer support and seamless integrations.Read more
Square Point of SaleBetter fit for retail businesses. More suitable for larger companies. Broader industry applicability. Negative pricing sentiment.Read more
ZenputBetter for enterprise companies. Focuses on operational efficiency and compliance. A Zenput alternative for smaller restaurants.Read more
simpleERB FAQ
What is simpleERB and what does simpleERB do?
simpleERB is a cloud-based restaurant reservation system. It manages bookings, tracks customers, reduces no-shows, and processes payments. simpleERB also offers CRM tools to help restaurants gather customer data and personalize marketing.
How does simpleERB integrate with other tools?
There is no information available regarding simpleERB's integrations with other tools. It primarily focuses on reservation management, customer tracking, and reducing no-shows for restaurants through online reservations, automated reminders, and payment processing.
What the main competitors of simpleERB?
Alternatives to simpleERB include RestaurantConnect, POS & POS by Loyverse, and Square Point of Sale. These competitors offer similar features such as reservation management, customer relationship management, and point-of-sale functionalities, catering to restaurants of varying sizes.
Is simpleERB legit?
SimpleERB appears legitimate based on generally positive user reviews mentioning ease of use and good customer service. However, some users have reported booking and voucher issues. Consider these factors when evaluating if simpleERB is safe for your needs.
How much does simpleERB cost?
I cannot find pricing information for simpleERB. If you are interested in simpleERB's product pricing, I recommend visiting their website or contacting their sales team.
Is simpleERB customer service good?
simpleERB's customer service receives mixed reviews. While some users praise the quick and helpful support, others have experienced slow response times or difficulty getting issues resolved. So, while generally positive, experiences may vary.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.