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Silverware description
Silverware offers restaurant management software specializing in point-of-sale systems, mobile ordering, and business intelligence. Designed for restaurants, bars, hotels, and venues, it aims to improve efficiency and customer experience. Key features include streamlined ordering, payment processing, and detailed reporting, all accessible through user-friendly interfaces including mobile devices. Silverware focuses on large, established businesses in the hospitality industry, providing tailored solutions and reliable customer support.
Who is Silverware best for
Silverware offers a robust restaurant management platform ideal for large establishments. Users praise its intuitive interface and detailed reporting, but some find the pricing high and customer support inconsistent. It streamlines ordering, payments, and data analysis, making it a valuable tool for optimizing operations and enhancing customer experiences.
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Best for medium to large hospitality businesses (101+ employees).
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Specifically designed for restaurants, bars, hotels, and other venues.
Silverware features
| Supported Silverware offers a staff mobile app and the GuestX platform for customer interaction. |
| Supported Silverware offers advanced reporting and analytics for sales, customer behavior, and operational efficiency. |
| Supported Silverware offers a comprehensive point-of-sale system. |
Silverware reviews
We've summarised 62 Silverware reviews (Silverware G2 reviews) and summarised the main points below.
- User-friendly and intuitive interface for front-of-house staff.
- Robust reporting features for data analysis.
- Easy to create and update menu items.
- Excellent technical support (when available).
- Reliable and stable POS system.
- High price increases make it hard to justify the cost.
- Integrations can be expensive and glitchy.
- Customer support response times can be slow and inconsistent.
- Remote reporting is cumbersome and not real-time.
- Limited inventory management capabilities.
Silverware pricing
The commentary is based on 4 reviews from Silverware G2 reviews.
Silverware POS offers user-friendly features and robust reporting capabilities. However, some users have noted significant price increases, impacting its overall value. Additional charges for integrations and support services have also been reported as potential drawbacks.
See the Silverware pricing page.
Silverware alternatives
KORONA POSBetter for retail businesses and SMBs. A Silverware competitor and alternative with real-time inventory tracking.Read more
BeyondMenu POSBetter suited for smaller businesses. Has online ordering features. Is experiencing slower growth. No user reviews available.Read more
POS & POSBetter for small businesses in retail, consumer goods, manufacturing, media, software, and agriculture. Easier to use and implement. Free basic version available. Silverware alternative; POS & POS competitor.Read more
FishbowlBetter for manufacturing, retail, or consumer goods. A Fishbowl alternative geared towards larger businesses in hospitality. Fishbowl has lower ratings.Read more
MarginEdgeBetter for managing food and labor costs. Higher ratings and growing faster. Provides real-time data insights and integrates with POS and accounting systems. A strong MarginEdge alternative for cost control.Read more
ConsignCloudBetter for retail businesses. A Silverware alternative specializing in consignment and resale. Offers stronger customer support and easier implementation. Higher rated by users.Read more
Silverware FAQ
What is Silverware and what does Silverware do?
Silverware is restaurant management software offering POS systems, mobile ordering, and business intelligence tools. It streamlines ordering, payments, and reporting, accessible via user-friendly interfaces, including mobile. Aimed at large hospitality businesses, it provides tailored solutions and support.
How does Silverware integrate with other tools?
Silverware integrates with various tools, though specifics aren't readily available. Users report that while integrations are possible, they can be costly and sometimes unreliable. Contact Silverware directly for detailed integration information.
What the main competitors of Silverware?
Alternatives to Silverware include KORONA POS, BeyondMenu POS, POS & POS, Fishbowl, and MarginEdge. These competitors offer similar features such as point-of-sale systems, reporting, and analytics, catering to restaurants and other businesses in the hospitality industry.
Is Silverware legit?
Yes, Silverware is a legitimate restaurant management software offering POS systems, mobile ordering, and business intelligence. User reviews praise its intuitive interface and robust reporting but note concerns about high prices and inconsistent customer support. So, while safe to use, weigh these factors against your needs.
How much does Silverware cost?
Silverware doesn't publicly list pricing for its core plans. However, add-ons like GuestX and online ordering are available for $99/month, while others start at $25/month. Contact Silverware directly for detailed product pricing and to determine if it's worth the cost for your needs.
Is Silverware customer service good?
Silverware's customer service receives mixed reviews. While some users praise the helpfulness and responsiveness of the support team, others report slow response times, unhelpful technicians, and missed appointments. A few users mention excellent support, but several indicate inconsistent service quality.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.