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Shopgenie description
Shopgenie is an all-in-one software designed for auto repair shops to manage their business. It includes online appointment scheduling, customer relationship management (CRM), marketing tools, website integration, and more. Shopgenie helps auto repair shops acquire new customers, improve communication, and enhance customer retention through its user-friendly platform. It integrates with major shop management systems and promises a hassle-free experience with no contracts or hidden fees.
Who is Shopgenie best for
Shopgenie is an all-in-one auto repair shop management software. It offers appointment scheduling, CRM, marketing tools, and website integration. It helps acquire new customers, improve communication, and enhance customer retention. Shopgenie integrates with major shop management systems and offers a hassle-free experience with no contracts or hidden fees.
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Best for small to medium-sized auto repair shops (1-1000 employees).
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Specifically designed for the automotive repair industry.
Shopgenie features
| Supported Shopgenie's booking tool allows for efficient management of appointments, streamlining scheduling processes, and improving overall customer experience. |
| Supported Shopgenie enables repair shops to create and manage professional websites to attract customers and showcase services. |
| Supported Shopgenie offers an integrated phone system for managing calls, tracking communications, and enhancing customer interactions. |
| Supported Shopgenie's CRM system helps organize customer data, track interactions, and manage relationships for improved customer retention. |
| Supported Shopgenie facilitates online review collection and management to enhance online reputation and attract new customers. |
| Supported Shopgenie provides a centralized calendar for managing appointments, scheduling tasks, and tracking deadlines. |
| Supported Shopgenie utilizes AI (Jasmine AI) to provide intelligent insights, automate tasks, and optimize operations. |
Shopgenie pricing
The commentary is based on 1 reviews from Shopgenie G2 reviews.
Shopgenie's pricing is considered worthwhile, especially for its all-in-one marketing and management features. Users feel the cost is justified by the time saved and the comprehensive suite of tools offered, streamlining various tasks like appointment scheduling, reminders, and advertising.
See the Shopgenie pricing page.
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Shopgenie has a free plan.
BOOKING TOOL
Includes Google "Book Online" button, appointment confirmations, abandoned booking leads, waiter/drop-off settings, intelligent calendar, and up-sell declined services.
LITE
Includes everything in Booking Tool plus two-way texting, reviews + AI responses, omni-channel inbox, text & email marketing blasts, service reminders, and a free website.
PRO
Includes everything in LITE plus call tracking, call recording, AI call scoring, loyalty rewards integration, priority support, and early access to new features.
Shopgenie alternatives
ShopmanagerBetter for tracking labor hours. Pricing may be more appealing to larger businesses seeking an enterprise-grade solution. A Shopgenie alternative and competitor.Read more
AutoflowBetter for larger enterprises. Has more momentum. Users praise customer support, ease of use, and real-time communication. Some dislike DVI customization limitations and occasional slowdowns. Shopgenie alternative; Autoflow competitor.Read more
PartsTechMore focused on parts procurement and inventory management for automotive businesses. Shopgenie alternative and competitor for businesses seeking a free option.Read more
TuCalendiBetter for scheduling across various industries, not just automotive. Has broader integrations with common business tools. More established, but growing slower. Some users find the interface less intuitive and dislike limited payment options. TuCalendi is a good Shopgenie competitor and alternative.Read more
NAPA TRACSBetter for users who value ease of use. Has slower momentum. More established, with significantly more reviews available. Users report frequent performance issues and cumbersome processes.Read more
Shopgenie FAQ
What is Shopgenie and what does Shopgenie do?
Shopgenie is all-in-one auto repair shop management software. It offers online appointment scheduling, CRM, marketing tools, and website integration. Shopgenie helps shops acquire customers, improve communication, and boost retention with its user-friendly platform and integrations with major shop management systems. It offers a hassle-free experience with no contracts or hidden fees.
How does Shopgenie integrate with other tools?
Shopgenie integrates with major shop management systems, websites, and offers an integrated phone system. It also leverages AI for insights and automation, streamlining various tasks for auto repair shops. No information on specific integrations is available.
What the main competitors of Shopgenie?
Top alternatives to Shopgenie include ShopManager, Autoflow, and Mobile Manager Pro. These competitors offer similar features such as online appointment scheduling, customer relationship management (CRM), and integrations with shop management systems. PartsTech, while not a direct competitor, offers complementary parts ordering capabilities.
Is Shopgenie legit?
Shopgenie appears legitimate, offering various tools for auto repair shops, including appointment scheduling, CRM, and website integration. Positive G2 reviews and no readily available reports of scams suggest it is safe to use. Consider exploring user reviews for more detailed insights.
How much does Shopgenie cost?
Shopgenie's Booking Tool plan is free. The Lite plan is $345/month and the Pro plan is $495/month. A VOIP add-on is available but its pricing is not specified. Is Shopgenie worth the cost? It depends on the needs of your auto repair business.
Is Shopgenie customer service good?
Shopgenie's customer service receives positive feedback. Users praise the company's responsiveness to feature requests, quick implementation of new features, and proactive approach to improving the product and customer experience. One reviewer specifically mentioned having no criticisms and highlighted Shopgenie's understanding of customer needs.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.