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ServiceNow Legal Service Delivery

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Last updated on

Company health

Employee growth
20% increase in the last year
Web traffic
10% decrease in the last quarter
Financing
September 2022 - $84M

Ratings

G2
4.5/5
(11)
Glassdoor
4.4/5
(4831)

ServiceNow Legal Service Delivery description

ServiceNow Legal Service Delivery is a cloud-based software designed to help in-house legal teams manage requests, track matters, and automate workflows. It provides a centralized platform to streamline legal operations, improve efficiency, and reduce risk. The software offers tools for contract management, knowledge management, and reporting. ServiceNow Legal Service Delivery aims to help mid-sized and large companies improve the speed and efficiency of their legal services while reducing costs.


Who is ServiceNow Legal Service Delivery best for

ServiceNow Legal Service Delivery helps mid-sized to large companies streamline legal operations. It offers tools for matter management, document automation, and a centralized knowledge base. This cloud-based platform aims to improve efficiency and reduce risk for in-house legal teams.

  • Best for mid-sized companies seeking to streamline legal operations.

  • Ideal for in-house legal teams needing matter management, document generation, and a centralized knowledge base.


ServiceNow Legal Service Delivery features

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ServiceNow Legal Service Delivery automates legal document generation based on templates.

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Custom reports and dashboards can be generated to analyze KPIs and track case progress.

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ServiceNow Legal Service Delivery offers a centralized repository for legal documents and processes.

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ServiceNow Legal Service Delivery supports matter management, including documents, deadlines, communications, and billing.


ServiceNow Legal Service Delivery alternatives

  • Logo of Legistify
    Legistify
    Better for managing intellectual property and offers more comprehensive legal case management features. A ServiceNow Legal Service Delivery competitor, Legistify also has more momentum. Users appreciate the platform's centralization of legal information and automated case tracking. However, some users have reported issues with data accuracy and platform speed. It appears to be a good Legistify alternative for larger companies.
    Read more
  • Logo of Xakia
    Xakia
    Better for smaller companies with positive customer reviews. More affordable with transparent pricing. A ServiceNow Legal Service Delivery competitor.
    Read more
  • Logo of Lexis
    Lexis
    Better for legal research and professionals. Not suitable for in-house legal teams needing workflow management.
    Read more
  • Logo of Streamline AI
    Streamline AI
    More focused on managing legal requests and approvals. Integrates with Slack and Salesforce. A ServiceNow Legal Service Delivery competitor designed for in-house legal teams at midsize and larger companies, especially in tech. Has less momentum.
    Read more
  • Logo of Lexis® for Microsoft® Office
    Lexis® for Microsoft® Office
    Better for legal professionals focused on document drafting and review within Microsoft Office. Provides seamless Microsoft Office integration, unlike ServiceNow Legal Service Delivery. Offers easy-to-use features for legal research, document assembly, and proofreading.
    Read more
  • Logo of CASEpeer
    CASEpeer
    Better fit for smaller personal injury firms. More user-friendly with strong customer support. Includes AI tools and a client portal. ServiceNow Legal Service Delivery is growing faster.
    Read more

ServiceNow Legal Service Delivery FAQ

  • What is ServiceNow Legal Service Delivery and what does ServiceNow Legal Service Delivery do?

    ServiceNow Legal Service Delivery is a cloud-based platform for in-house legal teams. It streamlines requests, manages matters, automates workflows, and offers tools for contract management, knowledge management, and reporting, boosting efficiency and reducing risk.

  • How does ServiceNow Legal Service Delivery integrate with other tools?

    ServiceNow Legal Service Delivery integrates with other ServiceNow products and platforms. It also offers APIs and integrations with external systems, though specific integrations are not detailed in the provided data.

  • What the main competitors of ServiceNow Legal Service Delivery?

    Alternatives to ServiceNow Legal Service Delivery include Mitratech TAP, Legal Tracker, SimpleLegal, and LexisNexis CounselLink. These platforms offer similar functionality, such as matter management, legal spend tracking, and e-billing.

  • Is ServiceNow Legal Service Delivery legit?

    Yes, ServiceNow Legal Service Delivery is a legitimate cloud-based software solution for in-house legal teams. It's designed to streamline operations, manage requests, and automate workflows, ultimately improving efficiency and reducing risk. It's generally well-regarded, with positive ratings on Glassdoor.

  • How much does ServiceNow Legal Service Delivery cost?

    I cannot find pricing details for ServiceNow Legal Service Delivery. Contact ServiceNow for a personalized quote based on your organization's needs. Consider exploring alternative legal service delivery software options with transparent pricing.

  • Is ServiceNow Legal Service Delivery customer service good?

    Customer reviews highlight ServiceNow Legal Service Delivery's efficiency in document handling and communication as a significant advantage. While some users mention occasional delays in response times, the overall sentiment towards the service is positive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.