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SAP Crystal Server

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Company health

Employee growth
12% increase in the last year
Web traffic
5% decrease in the last quarter

Ratings

G2
4.5/5
(30)
Capterra
4.3/5
(169)

SAP Crystal Server description

SAP Crystal Server is a business intelligence platform allowing companies to transform data into interactive reports and dashboards. It offers a central hub to securely share these reports across your organization, whether through web browsers, mobile devices, or embedded within applications. This makes it easier for decision-makers to access critical information regardless of their location, improving data-driven decision-making.


Who is SAP Crystal Server best for

SAP Crystal Server is great for companies needing to turn data into interactive reports and dashboards. We find that it's most effective for small to medium-sized businesses that need strong reporting and BI capabilities but may not have a ton of IT resources. Users love the customizable reports, scheduling, and robust security features. Keep in mind that some users find the initial setup tricky, and the integrations can be inflexible.

  • Best for SMBs (1-1000 employees) needing robust reporting & BI but with limited IT. Large enterprises find a more limited fit.

  • Great for finance, manufacturing, and software/IT/telecom needing interactive reports & dashboards to improve data-driven decisions.


SAP Crystal Server features

Supported

Report scheduling: Run standard reports on a flexible schedule and distribute them efficiently while minimizing repetitive use of databases.

Supported

Scheduled delivery of e-mail reports: Permit wide distribution of content in a variety of file formats to anyone with an e-mail program.

Supported

Management of large viewership: Help centrally manage dashboards and reports for a broad audience with scalability, role-based security, and auditing capabilities.

Supported

Data-driven publishing: Automate the generation and distribution of personalized reports to a large user base, using report templates and recipient lists.

Supported

Recurring generation of reports: Set up your reports in a way that allows them to run at specific times or when a specific event or condition occurs.

Supported

Centralized self-service portal: With a central portal, users can easily locate the reports and dashboards they need, schedule reports for automatic delivery, and view them from nearly any device.

Supported

Scalable BI platform: You can easily scale the software to support small to large user populations – from a department, to an entire enterprise, and beyond.


SAP Crystal Server reviews

We've summarised 199 SAP Crystal Server reviews (SAP Crystal Server Software Advice reviews, SAP Crystal Server Capterra reviews and SAP Crystal Server G2 reviews) and summarised the main points below.

Pros of SAP Crystal Server
  • User-friendly interface.
  • Customizable reports and scheduling.
  • Robust security features (authentication, access control).
  • Supports mobile access.
  • Good performance.
  • Handles large datasets.
  • Multi-language support.
  • Integrates seamlessly with SAP applications.
  • Automated interactive report generation.
  • Connects to various data sources (SAP and non-SAP).
  • Export/share reports in various formats (Excel, PDF).
  • Pinpoint reports with highlighted KPIs.
  • Saves reporting and delivery time.
  • Enhanced reporting features and pace.
  • Attractive and meaningful reports.
  • Data visualization capabilities.
  • Improved data-driven decision making.
  • Reduced reporting procedures.
Cons of SAP Crystal Server
  • Difficult initial setup for beginners.
  • Occasional crashes after running multiple reports.
  • Inflexible integrations.
  • Costly, unsuitable for mid-sized organizations.
  • Slow loading and rendering, especially for complex reports.
  • No native mobile application.
  • Limited visualization features compared to MS tools.
  • Sub-report design requires advanced knowledge.
  • Slow performance with large datasets.
  • Ineffective security implementation.
  • Poor customer support.
  • Confusing licensing.
  • Steep learning curve.
  • Outdated user interface.
  • Mobile app is desired for remote access.
  • Slow response time for technical support.
  • Limited interoperability with non-SAP systems.

SAP Crystal Server pricing

The commentary is based on 19 reviews from SAP Crystal Server Capterra reviews, SAP Crystal Server G2 reviews and SAP Crystal Server Software Advice reviews.

We find that users consider SAP Crystal Server a powerful reporting tool, but its pricing can be a concern. While the initial cost might seem reasonable, licensing and server upgrades for advanced features are seen as expensive, especially for smaller organizations.

See the SAP Crystal Server pricing page.

  • SAP Crystal Server has a free trial.


SAP Crystal Server alternatives

  • Logo of SAP Crystal Reports Viewer
    SAP Crystal Reports Viewer
    View, filter, and share interactive reports easily.
    Read more
  • Logo of AWS Lambda
    sap-crystal-server vs AWS Lambda
    Run code without servers, pay per use, scales effortlessly.
    Read more
  • Logo of SAP BusinessObjects Business Intelligence (BI)
    SAP BusinessObjects Business Intelligence (BI)
    Uncover hidden insights in your data for smarter decisions.
    Read more
  • Logo of Angles Enterprise For SAP
    Angles Enterprise For SAP
    Unlocks SAP data insights with easy reports and dashboards.
    Read more
  • Logo of SAP Crystal
    SAP Crystal
    Turns data into insightful, shareable reports.
    Read more
  • Logo of Knowage
    Knowage
    Open-source business intelligence, uniting your data for actionable insights.
    Read more

SAP Crystal Server FAQ

  • What is SAP Crystal Server and what does SAP Crystal Server do?

    SAP Crystal Server is a business intelligence platform that helps organizations transform data into interactive reports and dashboards. We find that it's particularly useful for sharing these insights across teams and devices, enabling better decision-making throughout the business. It connects to various data sources, offers robust security, and features customizable reporting options.

  • How does SAP Crystal Server integrate with other tools?

    We find that SAP Crystal Server integrates with SAP applications seamlessly. It also connects to various other data sources, though users have noted some limitations with non-SAP systems. Information on specific integrations with other business intelligence tools is limited.

  • What the main competitors of SAP Crystal Server?

    We find that Wyn Enterprise, Mode, Logi Symphony, icCube, and Reveal are the main competitors of SAP Crystal Server. These alternatives offer similar embedded analytics and reporting functionalities.

  • Is SAP Crystal Server legit?

    Yes, SAP Crystal Server is a legitimate business intelligence platform. It's a safe and reliable choice used by many companies for reporting and data analysis. We find it's a good option if you need robust reporting features and seamless integration with SAP systems.

  • How much does SAP Crystal Server cost?

    I cannot find specific pricing details for SAP Crystal Server. It seems you need to contact SAP directly for a custom quote. However, a free trial might be available to explore the product firsthand.

  • Is SAP Crystal Server customer service good?

    Based on the reviews, customer service for SAP Crystal Server receives mixed feedback. Some users find it helpful for complex formulas, while others express concerns about slow response times and unhelpful support. Several reviews mention that it "falls short of expectations."


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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