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SAP Crystal description
SAP Crystal is a reporting tool that helps businesses analyze data and make better decisions. It allows you to connect to various data sources like databases and cloud services. With SAP Crystal, you can create visually appealing, customized reports in various formats and languages. It's particularly helpful for small to medium-sized organizations looking to transform their raw data into insightful, actionable reports. You can try SAP Crystal for free or choose from different paid licensing options.
Who is SAP Crystal best for
SAP Crystal is a robust reporting tool that transforms data into actionable insights. Users praise its customizability and diverse data source connections but note the steep learning curve. Best for SMBs in finance, retail, hospitality, and professional services needing detailed reporting.
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Ideal for small to medium-sized businesses (SMBs).
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Best fit for finance, retail, hospitality, and professional services.
SAP Crystal features
| Supported SAP Crystal Reports supports multiple languages and has some accessibility features. |
| Supported SAP Crystal Reports allows exporting to PDF, XLS, HTML, and TXT (similar to CSV). |
| Supported SAP Crystal Reports allows creating customized reports tailored to specific needs. |
| Supported SAP Crystal Reports can generate reports with charts, tables, and summaries, customizable and exportable to various formats. |
| Supported Crystal Reports supports trend analysis via interactive dashboards and visualizations. |
| Supported SAP Crystal Reports connects to various data sources like databases, spreadsheets, and cloud services. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
SAP Crystal reviews
We've summarised 188 SAP Crystal reviews (SAP Crystal G2 reviews) and summarised the main points below.
- Highly customizable reports and forms to meet specific needs.
- Connects to various data sources (databases, cloud services, etc.).
- Supports multiple output formats (PDF, Excel, etc.) and languages.
- Robust reporting features including formulas, grouping, and subreports.
- Pixel-perfect formatting for precise report layouts.
- Difficult to learn for new users, requiring extensive training.
- Limited online tutorials and documentation for complex features.
- Older UI/UX can feel outdated compared to newer BI tools.
- Performance issues and slow processing speeds with large datasets.
SAP Crystal pricing
The commentary is based on 8 reviews from SAP Crystal G2 reviews.
SAP Crystal Reports pricing is generally perceived as expensive, especially for add-ons and upgrades. While the base price might be acceptable for larger organizations, some users find the overall cost and licensing model confusing and unsuitable for mid-sized businesses.
Users sentiment
SAP Crystal alternatives
instantOLAPBetter for all company sizes. Offers a more modern interface and real-time reporting. Easier to use, requiring less technical expertise.Read more
AbacumBetter for financial planning and analysis, especially for mid-sized and growing businesses. Automates financial reporting and connects to ERP and CRM systems for real-time insights. Has more momentum currently.Read more
SAP HANA CloudBetter for large enterprises needing real-time analytics and machine learning. Handles large data volumes more effectively. Cloud-native architecture provides better scalability and requires less IT management. More complex and expensive, with a steeper learning curve.Read more
Insight BIBetter for larger enterprises. Has automated reporting features. Focuses on data visualization and insights. Offers easier data access. Insight BI is growing faster.Read more
Chart.JsBetter for users with basic charting needs. Open-source and free, unlike SAP Crystal. Easier to use, but with fewer features and less robust reporting capabilities. A SAP Crystal alternative best for simple web visualizations.Read more
Stimulsoft BIBetter for larger enterprises. Offers interactive dashboards and versatile report creation across desktop, web, and mobile platforms. A good SAP Crystal competitor.Read more
SAP Crystal FAQ
What is SAP Crystal and what does SAP Crystal do?
SAP Crystal is a business intelligence and reporting solution that helps organizations analyze data and make informed decisions. It connects to various data sources, enabling users to create customized reports and dashboards in multiple formats and languages. SAP Crystal is known for its robust reporting features but can have a steep learning curve.
How does SAP Crystal integrate with other tools?
SAP Crystal integrates with various data sources, including databases, spreadsheets, and cloud services. It supports multiple output formats like PDF, Excel, and HTML, enhancing its flexibility for diverse reporting needs. It also offers multilingual support.
What the main competitors of SAP Crystal?
Top alternatives to SAP Crystal include Abacum, instantOLAP, Explo, and Insight BI. These tools offer similar reporting and data analysis capabilities, often with more modern interfaces and easier-to-use features. Consider these options if you're looking for a potentially less complex or more updated reporting solution.
Is SAP Crystal legit?
Yes, SAP Crystal is a legitimate reporting software offered by SAP. It's known for its highly customizable reports, connectivity to various data sources, and multilingual support. However, some users find it difficult to learn and the UI outdated. Consider exploring alternatives if ease of use is a top priority.
How much does SAP Crystal cost?
I could not find the pricing information for SAP Crystal. Contact SAP directly to determine if SAP Crystal is worth the investment for your reporting and business intelligence needs.
Is SAP Crystal customer service good?
Customer reviews on SAP Crystal's customer service are mixed. While some users mention prompt and helpful support, others report negative experiences with slow response times and unhelpful representatives. Some even describe the customer service as "lousy" and disorganized.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.