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Salesforce Shield description
Salesforce Shield is a security suite designed for Salesforce users. It adds extra protection to your existing Salesforce platform by enhancing data security, user activity monitoring, and regulatory compliance. Key features include data encryption, detailed audit trails, and tools to prevent sensitive data loss. While suitable for various company sizes, its comprehensive approach to Salesforce security makes it particularly beneficial for businesses with strict data regulations or those handling sensitive customer information.
Who is Salesforce Shield best for
Salesforce Shield enhances Salesforce security with data encryption, audit trails, and data loss prevention tools. Users praise its robust security and access control but note the initial learning curve. Best for companies with stringent data regulations or sensitive customer data needing enhanced Salesforce protection.
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Ideal for medium to large businesses (101+ employees) seeking enhanced Salesforce security.
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Particularly suited for finance, healthcare, and software companies with strict data regulations.
Salesforce Shield features
| Supported Salesforce Shield supports activity logging via its Event Monitoring feature. |
| Supported Salesforce Shield encrypts data at rest with Shield Platform Encryption and in transit with TLS. |
| Supported Salesforce Shield provides detailed audit logs via Field Audit Trail and Event Monitoring. |
| Supported Salesforce Shield supports real-time transaction monitoring and suspicious activity alerts. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
Salesforce Shield reviews
We've summarised 61 Salesforce Shield reviews (Salesforce Shield G2 reviews) and summarised the main points below.
- Robust data security and privacy features.
- Easy to manage data access levels and permissions (after initial learning curve).
- Comprehensive data protection, preventing data loss.
- Excellent for maintaining customer trust and securing sensitive information.
- Provides a unified platform for managing all security settings.
- Difficult to learn and manage user permissions initially.
- Too many unused features and options cluttering the interface.
- Slow performance and occasional glitches.
- Limited customization for certain pages and reports.
- High pricing, especially for advanced features.
Salesforce Shield pricing
The commentary is based on 1 reviews from Salesforce Shield G2 reviews.
Salesforce Shield pricing is not specifically addressed in the reviews. Users focus on its data protection capabilities and clarity, while some find the interface initially challenging. There is no pricing sentiment expressed in the available feedback.
Users sentiment
Salesforce Shield alternatives
AktoBetter for API security testing and developer-focused security. Has more momentum currently. Offers flexible deployment options, including self-hosted deployments.Read more
OdasevaHas faster employee growth and offers interactive dashboards and external storage integrations. Users praise easy setup and automated backups, but note difficulty restoring single records. A Salesforce Shield competitor designed for large enterprises.Read more
FlosumBetter for managing Salesforce deployments and version control. Grows significantly faster. Keeps data within the Salesforce environment. A Salesforce Shield competitor and alternative.Read more
Salesforce Revenue CloudBetter for managing sales processes, quotes, subscriptions, and billing. Focuses on revenue operations and streamlining the quote-to-cash process.Read more
Salesforce Security and PrivacyMore focused on compliance with data privacy regulations like GDPR. Better for managing user consent and data subject access requests.Read more
Salesforce Shield FAQ
What is Salesforce Shield and what does Salesforce Shield do?
Salesforce Shield enhances Salesforce security with data encryption, audit trails, and data loss prevention tools. It helps businesses, especially those with stringent data regulations, maintain compliance and protect sensitive customer information within their Salesforce environment.
How does Salesforce Shield integrate with other tools?
Salesforce Shield integrates with your existing Salesforce platform, enhancing its inherent security features. It doesn't require separate integration, working seamlessly within the Salesforce environment to provide comprehensive data protection.
What the main competitors of Salesforce Shield?
Top alternatives to Salesforce Shield include Odaseva, Flosum, and Salesforce Security and Privacy. These platforms offer similar data security and compliance features, catering to businesses using Salesforce with stringent security and privacy needs.
Is Salesforce Shield legit?
Yes, Salesforce Shield is a legitimate security tool enhancing Salesforce platform security. It offers robust data encryption, audit trails, and data loss prevention tools and is safe for businesses with strict data regulations or sensitive customer data.
How much does Salesforce Shield cost?
Salesforce Shield pricing is not publicly available. Contact Salesforce directly to obtain specific pricing information for your organization's needs. This often depends on the specific Shield modules and your existing Salesforce subscriptions.
Is Salesforce Shield customer service good?
Customer reviews on Salesforce Shield are generally positive, praising its robust security and helpful support. However, some users find the platform difficult to use initially, and others mention support's inability to resolve all issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.