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Reward Gateway description
Reward Gateway is an employee engagement platform designed for mid-to-large sized companies. It offers a centralized hub for employee recognition and rewards, communications, benefits, discounts, and surveys. The platform aims to improve employee wellbeing, boost morale, and increase retention. Reward Gateway is focused on providing a positive user experience and boasts a high customer satisfaction rating.
Who is Reward Gateway best for
Reward Gateway is a comprehensive employee engagement platform designed for mid-to-large-sized companies. It centralizes employee recognition, benefits, communication, and surveys, creating a positive employee experience. Users praise its ease of use, helpful customer support, and comprehensive onboarding. However, some have expressed concerns about certain features like "Halford cashback" and instant transfers.
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Best for medium and large companies.
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Ideal for Healthcare, Finance, E-commerce, Retail, Education, Real Estate, Hospitality, Transportation, Software, Energy, Marketing, Professional Services, and Automotive industries.
Reward Gateway features
| Supported Reward Gateway supports benefits administration, including health insurance and retirement plans. |
| Supported Reward Gateway supports APIs and connectors, and webhooks are potentially supported via custom API implementations. |
| Supported Reward Gateway supports rewards and recognition to foster a culture of appreciation. |
| Supported Reward Gateway supports company-wide announcements and likely offers some targeting options. |
| Supported Reward Gateway supports surveys and polls for feedback collection. |
| Supported Reward Gateway offers various resources like fitness videos, meditations, and recipes to improve employee well-being. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Reward Gateway reviews
We've summarised 2577 Reward Gateway reviews (Reward Gateway TrustPilot reviews and Reward Gateway G2 reviews) and summarised the main points below.
- Easy to use platform
- Helpful customer support
- Detailed and effective onboarding
- Good selection of modules
- Positive impact on employee experience
- Halford cashback is not real!
- Not clear that immediate payment would be taken via the Smart Spending app
- Instant transfers can take more than a day
- Difficult to access anything from Reward Gateway
- "Free" service feels like a bait-and-switch
Reward Gateway pricing
The commentary is based on 301 reviews from Reward Gateway G2 reviews and Reward Gateway TrustPilot reviews.
Reward Gateway's pricing is not directly discussed in the reviews. However, several users express frustration with perceived value, difficulty redeeming rewards, and high point requirements for certain items. Some appreciate the discounts and cashback opportunities.
Users sentiment
Reward Gateway alternatives
Vantage CircleHas broader industry fit, especially for Finance, Banking & Insurance, Software, IT & Telecommunications, and Professional Services. A Reward Gateway competitor and alternative, Vantage Circle is growing faster. Offers more diverse reward redemption options.Read more
monday.comBetter for project management and team collaboration. Wider industry applicability including manufacturing, media, legal, and non-profit sectors. Has more momentum based on website traffic and employee growth. Provides workflow automation, customizable workflows, and time tracking.Read more
CalendlyBetter for scheduling appointments and meetings. Not suitable for employee engagement, rewards, or surveys. More focused on individual and team scheduling. Calendly is a Reward Gateway competitor and alternative.Read more
Workleap OfficevibeBetter for gathering employee feedback and managing performance. More suitable for mid-sized companies. Offers a user-friendly interface.Read more
UKG ReadyBetter for time and attendance management and payroll integration. A stronger fit for small to mid-sized businesses seeking an all-in-one HR solution. Has significantly more website traffic momentum. Reward Gateway alternative. UKG Ready competitor.Read more
CooleafBetter fit for smaller businesses. Has website traffic that is growing faster. Offers manager-to-peer recognition and anonymous feedback. Users enjoy its ease of use and engaging platform, but some have noted limited reward options and occasional technical issues. A Reward Gateway competitor and alternative.Read more
Reward Gateway FAQ
What is Reward Gateway and what does Reward Gateway do?
Reward Gateway is an employee engagement platform for mid-to-large-sized companies. It centralizes employee recognition, rewards, communications, benefits, discounts, and surveys, aiming to boost morale and retention. It strives to create a positive user experience and improve employee wellbeing.
How does Reward Gateway integrate with other tools?
Reward Gateway integrates with other tools through APIs and connectors, potentially supporting webhooks via custom API implementations. This allows for streamlined data flow and enhanced functionality within your existing HR tech stack.
What the main competitors of Reward Gateway?
Alternatives to Reward Gateway include Vantage Circle, UKG Ready, and ChangeEngine. These platforms offer similar functionality in employee engagement, rewards, and HR management. ClickUp and monday.com are also potential competitors, offering broader work management features.
Is Reward Gateway legit?
Yes, Reward Gateway is a legitimate employee engagement platform. It receives positive ratings on G2 and Trustpilot, and users praise its ease of use and helpful customer support. However, some users have reported dissatisfaction with certain features like cashback and instant transfers.
How much does Reward Gateway cost?
Reward Gateway does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific needs and company size.
Is Reward Gateway customer service good?
Reward Gateway's customer service receives positive feedback overall. Users praise the helpful and responsive support team for their quick resolutions and efficient problem-solving. However, some negative experiences highlight difficulties accessing support and unhelpful responses, particularly with cashback issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.