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Resolver

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Company health

Employee growth
10% increase in the last year
Web traffic
9% decrease in the last quarter
Financing
March 2017 - $36M

Ratings

G2
4.4/5
(134)
Capterra
4.4/5
(46)
Glassdoor
3.8/5
(120)

Resolver description

Resolver is a software platform designed to help large companies understand and manage various types of risks. It brings together information about potential problems like accidents, security threats, financial issues, and damage to the company's reputation. Resolver analyzes this data to show how these risks could impact the business in concrete ways, helping managers make informed decisions about where to focus their efforts and resources. The goal is to prevent problems and minimize negative impacts, making the company more resilient and prepared for challenges.


Who is Resolver best for

Resolver is a risk management platform designed for large enterprises. It helps organizations understand, manage, and mitigate various risks, from security threats to financial issues. Resolver centralizes risk data, analyzes potential impacts, and facilitates informed decision-making. Users praise its comprehensive features and responsive customer support but note a steep learning curve and complex reporting.

  • Best fit for large enterprises with dedicated security, risk, and compliance teams.

  • Ideal for industries like healthcare, finance, retail, manufacturing, education, and government.


Resolver features

Type in the name of the feature or in your own words tell us what you need
Supported

Resolver supports compliance monitoring, including vendor collaboration and data exchange.

Supported

Resolver provides tools to assess and manage vendor risks, ensuring compliance and security.

Supported

Resolver can generate reports on risk trends and potential impact for stakeholders.

Supported

Resolver offers incident management features like reporting, automation, and notifications.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.6

Customer Service

Strongly positive
+1

Ease of Use

Rather positive
+0.41

Reliability and Performance

Rather negative
-0.5

Ease of Implementation

Neutral
+0

Resolver reviews

We've summarised 154 Resolver reviews (Resolver Capterra reviews and Resolver G2 reviews) and summarised the main points below.

Pros of Resolver
  • Excellent and responsive customer support.
  • Highly customizable forms and workflows.
  • Comprehensive features for incident management, risk assessment, and compliance.
  • User-friendly interface for data entry and basic reporting.
  • Strong data security and protection.
  • Cloud-based platform offers easy access and mobility.
  • Facilitates collaboration and information sharing.
  • Regular updates and feature enhancements.
  • Good integration with Power BI.
  • Valuable for trend analysis and insights.
  • Effective for tracking and managing incidents, investigations, and corrective actions.
Cons of Resolver
  • Report building is not intuitive and can lead to incorrect data.
  • Steep learning curve, especially for administrative tasks.
  • Limited customization options for certain features.
  • Lack of a comprehensive user guide for customized setups.
  • Integration with other platforms can be challenging.
  • Occasional bugs and glitches, especially after updates.
  • Performance can be slow, particularly with large datasets or concurrent usage.
  • Dispatch module lacks customization options.
  • The mobile app has limited functionality and connectivity issues.
  • Pricing model can be complex, with many add-on features requiring additional costs.
  • Searching for older cases can be difficult

Resolver pricing

The commentary is based on 9 reviews from Resolver Capterra reviews and Resolver G2 reviews.

Resolver's pricing model is considered complex by some, with "add-on" costs for features like Power BI integration and the intake portal. While some users find the platform expensive for their needs, others appreciate the regular upgrades included in the cost. Some users note a "pay-à-la-carte" structure for advanced features, like reporting and link analysis.

Users sentiment

Rather negative
-0.6

Resolver alternatives

  • Logo of Argos™ Threat Intelligence Platform
    Argos™ Threat Intelligence Platform
    More cybersecurity focused. Has slightly faster website traffic and employee growth. Higher ratings on Glassdoor based on user reviews. Users mention faster threat intelligence, but sometimes delayed notifications.
    Read more
  • Logo of Silobreaker
    Silobreaker
    Better for organizations focused on cyberattacks, geopolitical issues, and physical security threats. Caters specifically to businesses with complex supply chains or those in volatile regions. Has stronger ratings on Glassdoor. Resolver is growing faster however, both in terms of web traffic and employee count.
    Read more
  • Logo of Druva Data Resiliency Cloud
    Druva Data Resiliency Cloud
    Better for smaller organizations and those focused on ease of use and data protection. Stronger in retail, consumer goods, ecommerce, and healthcare. More user-friendly, reliable, and easier to implement, but potentially more expensive and with slower restore speeds. A Resolver competitor focused on cloud-based data resiliency.
    Read more
  • Logo of Camms.Risk
    Camms.Risk
    Better for smaller organizations. Has a more user-friendly interface. Is growing faster in terms of web traffic but slower in employee growth. Lower ratings on Glassdoor.
    Read more
  • Logo of Veriato
    Veriato
    More focused on employee monitoring and productivity tracking. Better for smaller businesses. Has greater momentum based on LinkedIn employee growth.
    Read more

Resolver FAQ

  • What is Resolver and what does Resolver do?

    Resolver is a risk management platform helping large organizations understand and manage various risks, such as accidents, security threats, and financial issues. It analyzes data to show risks' potential business impact, enabling informed decision-making and resource allocation. Resolver aims to prevent problems and minimize negative consequences, fostering organizational resilience.

  • How does Resolver integrate with other tools?

    Resolver integrates with Power BI for enhanced reporting and data analysis. However, users have reported challenges integrating with other platforms, sometimes requiring custom setups with limited guidance. Information on other specific integrations is not readily available.

  • What the main competitors of Resolver?

    Top alternatives to Resolver include AuditBoard, Silobreaker, and Argos™ Threat Intelligence Platform. AuditBoard offers a comprehensive risk management platform, while Silobreaker focuses on threat intelligence and risk analysis. Argos™ specializes in cybersecurity risk management by monitoring the web for potential threats.

  • Is Resolver legit?

    Resolver is a legitimate risk management software platform. User reviews highlight excellent customer support and comprehensive features, indicating Resolver is safe and reliable. However, note the software has a steep learning curve and complex reporting features.

  • How much does Resolver cost?

    I couldn't find pricing details for Resolver. Contact Resolver directly to determine whether it fits your budget and if its features are worth the investment.

  • Is Resolver customer service good?

    Resolver's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and expertise. They appreciate the quick turnaround times for issue resolution and the proactive approach to continuous improvement.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.