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Case IQ (Formerly i-Sight) description
Case IQ (formerly i-Sight) is a software platform designed to manage internal investigations in your company. It helps you track incidents, manage the investigation process, and create reports. Case IQ can be customized to fit your company's specific needs and workflows, and it offers a variety of features such as anonymous reporting, automated workflows, and data analysis. It aims to make investigations more efficient and less risky, protecting your organization and employees.
Who is Case IQ (Formerly i-Sight) best for
Case IQ (formerly i-Sight) centralizes and streamlines internal investigations, automating workflows and reporting. Users praise its customizability and responsive support, while some note difficulties with search and reporting complexities. Best for medium to large enterprises in regulated industries like healthcare, finance, and legal seeking a comprehensive solution to manage complex investigations efficiently.
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Best for medium to large enterprises (101+ employees) needing robust investigation management.
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Ideal for Healthcare, Finance, and Legal sectors requiring secure and efficient internal investigations.
Case IQ (Formerly i-Sight) features
Supported Case IQ allows reporting via email, phone, web, and other channels. |
Supported Case IQ supports secure and anonymous incident reporting. |
Supported Case IQ accepts various file types, including audio, video, PDFs, and documents. |
Supported Case IQ offers customizable intake forms with over 30 field types. |
Supported Case IQ automatically generates summaries of investigations using AI. |
Supported Case IQ allows administrators to create custom AI-driven templates for investigations. |
Supported Case IQ offers configurable workflows to improve accountability and efficiency. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Case IQ (Formerly i-Sight) reviews
We've summarised 65 Case IQ (Formerly i-Sight) reviews (Case IQ (Formerly i-Sight) G2 reviews) and summarised the main points below.
- Highly customizable to fit specific organizational needs.
- Centralized platform for case management, improving organization and efficiency.
- Excellent and responsive customer support.
- Robust features for tracking cases, managing workflows, and generating reports.
- Search functionality can be inaccurate, returning irrelevant results.
- Yellowfin reporting is complex and difficult to learn.
- Uploading multiple documents simultaneously is not possible.
- Some settings menus are unintuitive and have a steep learning curve.
Case IQ (Formerly i-Sight) alternatives
Case IQ (Formerly i-Sight) FAQ
Case IQ (formerly i-Sight) is a case management platform streamlining internal investigations. It offers customizable workflows, automated reporting, and AI-powered summaries to improve efficiency and reduce risk for organizations. It's ideal for large organizations handling numerous investigations, especially in legal, compliance, or HR.
What is Case IQ (Formerly i-Sight) and what does Case IQ (Formerly i-Sight) do?
Case IQ (formerly i-Sight) is a case management platform streamlining internal investigations. It offers customizable workflows, automated reporting, and AI-powered summaries to improve efficiency and reduce risk for organizations. It's ideal for large organizations handling numerous investigations, especially in legal, compliance, or HR.
Case IQ integrates with other tools through its API and pre-built connectors. It offers flexible file uploads and customizable intake forms, facilitating data transfer and workflow automation with existing systems. However, some users find certain integrations, like the Yellowfin reporting tool, complex.
How does Case IQ (Formerly i-Sight) integrate with other tools?
Case IQ integrates with other tools through its API and pre-built connectors. It offers flexible file uploads and customizable intake forms, facilitating data transfer and workflow automation with existing systems. However, some users find certain integrations, like the Yellowfin reporting tool, complex.
Alternatives to Case IQ include HR Acuity for employee relations, FaceUp for anonymous reporting, Relativity for e-discovery, Resolver for risk management, Kolabrya for AI-powered investigations, and SAS Visual Investigator for complex case resolution.
What the main competitors of Case IQ (Formerly i-Sight)?
Alternatives to Case IQ include HR Acuity for employee relations, FaceUp for anonymous reporting, Relativity for e-discovery, Resolver for risk management, Kolabrya for AI-powered investigations, and SAS Visual Investigator for complex case resolution.
Case IQ (formerly i-Sight) is a legitimate and safe software platform for managing internal investigations. It offers features like anonymous reporting, customizable workflows, and AI-powered summaries. User reviews praise its customizability and centralized platform but note some difficulties with search functionality and reporting complexity.
Is Case IQ (Formerly i-Sight) legit?
Case IQ (formerly i-Sight) is a legitimate and safe software platform for managing internal investigations. It offers features like anonymous reporting, customizable workflows, and AI-powered summaries. User reviews praise its customizability and centralized platform but note some difficulties with search functionality and reporting complexity.
I could not find pricing information for Case IQ. Contact the vendor directly to determine product pricing, assess if the product is worth it, and discuss your specific business case.
How much does Case IQ (Formerly i-Sight) cost?
I could not find pricing information for Case IQ. Contact the vendor directly to determine product pricing, assess if the product is worth it, and discuss your specific business case.
Case IQ's customer service is generally viewed positively. Users highlight excellent and responsive support, with representatives being helpful during implementation and beyond. Specific individuals are frequently praised for their assistance and responsiveness. However, there have been some issues with the upgrade process including slow response times.
Is Case IQ (Formerly i-Sight) customer service good?
Case IQ's customer service is generally viewed positively. Users highlight excellent and responsive support, with representatives being helpful during implementation and beyond. Specific individuals are frequently praised for their assistance and responsiveness. However, there have been some issues with the upgrade process including slow response times.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.