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Rentals United description
Rentals United is a cloud-based software designed for vacation rental businesses. It helps users manage their listings across multiple online platforms like Airbnb, Booking.com, and Vrbo. Rentals United offers tools for managing rates, availability, bookings, guest communication, and more. The platform boasts connections to a large network of booking sites and property management systems, aiming to simplify and automate rental distribution and operations for its users.
Who is Rentals United best for
Rentals United is a cloud-based channel management solution for vacation rental businesses. It helps manage listings, bookings, rates, and guest communication across various platforms. Users praise the broad channel connections and user-friendly interface, while some note issues with calendar syncing and customer support. Rentals United is best suited for small businesses in the hospitality industry seeking to simplify their multi-platform management.
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Best for small vacation rental businesses seeking streamlined channel management.
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Ideal for businesses in the hospitality and tourism industry.
Rentals United features
| Supported Rentals United supports automated messaging, including confirmations and feedback requests. |
| Supported Rentals United offers a booking engine for direct reservations, boosting revenue and bookings. |
| Supported Rentals United allows creating direct booking websites via its "My Website" feature. |
| Supported Rentals United supports real-time inventory management across online platforms. |
| Supported Rentals United synchronizes availability and rates across OTAs to prevent double bookings. |
Rentals United reviews
We've summarised 115 Rentals United reviews (Rentals United GetApp reviews, Rentals United Capterra reviews and Rentals United G2 reviews) and summarised the main points below.
- Wide range of channel connections, offering broad market exposure.
- User-friendly interface and easy-to-navigate dashboard.
- Dedicated account managers provide personalized support.
- Efficient real-time synchronization of rates and availability.
- Helpful manuals and guides for each channel connection.
- Inaccurate calendar syncing leading to double bookings.
- Slow and unhelpful customer support, often unresponsive to critical issues.
- Difficulty connecting to certain channels, despite advertised compatibility.
- Complicated setup process, especially for multiple properties.
- Lack of clear communication regarding pricing and billing.
Rentals United alternatives
BookervilleBetter rated by users. Excellent customer support. More affordable Rentals United alternative. Simpler to use, especially for non-technical users.Read more
TokeetBetter suited for individual property owners and smaller businesses seeking affordable pricing and excellent support. Has a more user-friendly web interface. Offers automated messaging, owner statements, and discount management. However, it has fewer integrations and a more complex initial setup. The mobile app is less functional and channel integrations can be inconsistent. Has slower momentum than Rentals United.Read more
Rent ManagerBetter for managing diverse property types, not just vacation rentals. A Rentals United alternative geared towards comprehensive property management, including accounting and maintenance. Has more momentum in terms of website traffic growth.Read more
StaysBetter suited for finance and marketing. Grows slower than Rentals United. Users report more positive customer support experience but dislike the financial module. Positive pricing sentiment.Read more
LiveRezBetter for retail and IT. Has a website builder. Emphasizes customer support and community. Rentals United alternative.Read more
RealTimeRental.comHas less momentum and fewer integrations with channel management systems. Serves a slightly broader market by including real estate offices. Consider this Rentals United competitor if customized agreements are a priority.Read more
Rentals United FAQ
What is Rentals United and what does Rentals United do?
Rentals United is a cloud-based channel management software for vacation rentals. It helps manage listings, bookings, rates, and guest communication across various platforms like Airbnb and Vrbo. It offers direct booking websites, automated messaging, and real-time inventory synchronization.
How does Rentals United integrate with other tools?
Rentals United integrates with a wide network of online travel agencies (OTAs) like Airbnb, Booking.com, and Vrbo. It also connects with various property management systems (PMS), enabling streamlined workflows for vacation rental businesses. This extensive integration network simplifies channel management and booking synchronization.
What the main competitors of Rentals United?
Rentals United competes with other vacation rental management software like Tokeet, Stays, and LiveRez. These alternatives offer similar features, including channel management, booking engines, and guest communication tools. Some also provide website building and direct booking functionalities.
Is Rentals United legit?
Rentals United is a legitimate channel management solution for vacation rentals. User reviews praise its channel connections and user-friendly interface. However, some users have reported issues with calendar syncing and customer support. Consider these factors when evaluating if Rentals United is safe and right for your needs.
How much does Rentals United cost?
Rentals United pricing is not publicly available. Contact their sales team to obtain specific pricing details and determine if the product's features are worth the investment for your needs.
Is Rentals United customer service good?
Rentals United's customer service receives mixed reviews. While some users praise their dedicated account managers and responsive support, others report slow response times and unhelpful assistance, especially with technical issues. Some users found the onboarding process smooth, while others experienced difficulties.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.