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Real Time Feedback description
Real Time Feedback lets you hear from your customers right away, while they're still in your store. Customers use QR codes to send messages and get instant help. This two-way communication helps solve problems on the spot and keeps little issues from becoming big complaints.
Who is Real Time Feedback best for
Real Time Feedback helps businesses gather on-the-spot customer feedback using QR codes. This two-way communication platform enables quick problem-solving and improves customer satisfaction. Users love its ease of use and fast response times, but some have noted occasional data reporting inaccuracies and setup challenges.
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Ideal for small to medium businesses (1-100 employees) seeking real-time customer feedback.
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Best fit for hospitality, retail, and entertainment industries where instant feedback is critical.
Real Time Feedback features
| Supported Real Time Feedback allows businesses to respond to customer feedback in real-time. |
| Supported Real time feedback tools enable immediate feedback and automated notifications for timely intervention. |
| Supported Real Time Feedback systems support instant feedback and streamlined communication, enabling faster decision-making. |
Real Time Feedback reviews
We've summarised 29 Real Time Feedback reviews (Real Time Feedback Capterra reviews and Real Time Feedback G2 reviews) and summarised the main points below.
- Real-time feedback and two-way communication with customers.
- Easy to use and manage for gathering feedback.
- Fast response times and immediate problem-solving.
- Automated AI responses for initial feedback.
- Helps improve customer satisfaction and generate positive reviews.
- Occasional issues with inaccurate data reporting.
- Limited functionality for anonymous feedback.
- Over-reliance on building connectivity/wifi for optimal performance.
- Initial setup and configuration can be challenging.
Real Time Feedback pricing
The commentary is based on 2 reviews from Real Time Feedback Capterra reviews.
No pricing information found.
Users sentiment
See the Real Time Feedback pricing page.
Real Time Feedback alternatives
LazyMonkeyBetter for gathering real-time feedback using QR codes, especially in hospitality, healthcare, and retail. Has more momentum.Read more
WorkHub TasksBetter for task management and team collaboration. Lacks real-time customer feedback features. WorkHub Tasks is growing faster in website traffic but slower in employee growth.Read more
MenuvielMore niche, focusing exclusively on digital QR code menus for restaurants. Real Time Feedback has broader applications and offers two-way communication.Read more
ElkQRBetter for marketing and offers more customization options. Primarily focused on generating QR codes for marketing campaigns rather than real-time customer feedback.Read more
Real Time Feedback FAQ
What is Real Time Feedback and what does Real Time Feedback do?
Real Time Feedback helps businesses gather instant customer feedback using QR codes. Customers can send messages and get immediate assistance, solving problems quickly and improving satisfaction. This two-way communication platform is ideal for businesses focused on enhancing customer experience.
How does Real Time Feedback integrate with other tools?
Real Time Feedback primarily facilitates real-time, two-way communication with customers via QR codes. There is no information available about integrations with other tools. For alternative solutions with integrations, consider exploring other options.
What the main competitors of Real Time Feedback?
Top alternatives to Real Time Feedback include LazyMonkey, Online Live Chat, and QR PRO Connect. These platforms offer similar real-time feedback solutions and QR code functionalities for enhanced customer engagement and streamlined communication. Consider Workhub Tasks if task management and workflow automation are also priorities.
Is Real Time Feedback legit?
Yes, Real Time Feedback is a legitimate platform for gathering real-time customer feedback. It offers two-way communication, instant problem-solving, and automated responses, improving customer satisfaction. Some users report occasional data inaccuracies and setup challenges, but overall, it's considered a helpful tool.
How much does Real Time Feedback cost?
I couldn't find pricing information for Real Time Feedback. Contact the vendor directly to determine if Real Time Feedback is worth the investment for your needs.
Is Real Time Feedback customer service good?
Real Time Feedback's customer service is highly praised. Users love the real-time, two-way communication, highlighting its accessibility and problem-solving capabilities. They appreciate the quick responses and the ability to address customer issues immediately. Some minor setup challenges were noted, but overall, the feedback is positive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.