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ReadMe

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Last updated on

Company health

Employee growth
3% increase in the last year
Web traffic
4% decrease in the last quarter
Financing
May 2019 - $10M

Ratings

G2
4.7/5
(41)
Glassdoor
4.7/5
(11)

ReadMe description

ReadMe helps you create an interactive and user-friendly website specifically for developers who use your company's technical tools. It takes your existing technical information and makes it easy to understand and navigate. ReadMe offers features like customized branding, usage analytics, and troubleshooting tools to improve how developers experience your products and solve problems efficiently.


Who is ReadMe best for

ReadMe transforms complex technical information into engaging, user-friendly documentation. Perfect for small to medium businesses with technical products, especially APIs, ReadMe offers customizable branding, analytics, and troubleshooting tools. Users praise its intuitive design and automatic API reference generation, while some find the customization options and pricing limiting.

  • Best for small to medium-sized businesses.

  • Ideal for software companies with APIs.


ReadMe features

Type in the name of the feature or in your own words tell us what you need
Supported

ReadMe supports forums for discussions and community building within their hubs.

Supported

ReadMe automatically generates API documentation from OpenAPI/Swagger files.

Supported

ReadMe supports usage analytics, including API metrics and user behavior insights.


ReadMe reviews

We've summarised 40 ReadMe reviews (ReadMe G2 reviews) and summarised the main points below.

Pros of ReadMe
  • Easy-to-use markdown editor and guide creation.
  • Automatic API reference generation from OpenAPI spec.
  • Excellent support and easy team member management.
  • Intuitive UI and aesthetically pleasing design.
Cons of ReadMe
  • Limited customization options, especially for branding and widgets.
  • Lack of advanced features like email capture and in-line images.
  • High pricing for enterprise features like global search and PDF downloads.
  • Markdown editor can be limiting, with issues like numbering lists and incorporating non-link files.

ReadMe pricing

The commentary is based on 6 reviews from ReadMe G2 reviews.

ReadMe's pricing structure is generally considered easy to implement initially. However, users frequently mention that the higher tiers, especially the Enterprise plan, become expensive quickly, especially for larger companies or those requiring more advanced features like PDF exports or segmented documentation. Some essential features are locked behind higher paywalls, which is a common complaint.

Users sentiment

Strongly negative
-1

See the ReadMe pricing page.

  • ReadMe has a free plan.

  • ReadMe has a free trial.

Free

$0

Create a foundation using your API reference.

Startup

$99/month

For small teams who want to build out their docs and create a community.

Business

$399/month

For multi-role teams who want advanced styling and basic management tools.

Enterprise

Custom

For organizations looking to build scalable docs with multi-project management and security needs.


ReadMe alternatives

  • Logo of Document360
    Document360
    Better for internal knowledge bases and customer-facing help centers. Has broader industry applicability. Growing faster in terms of web traffic but slower regarding employee growth. No user ratings available.
    Read more
  • Logo of Directus
    Directus
    Better for data management across teams. Open-source and highly customizable. Geared towards developers.
    Read more
  • Logo of Confluence
    Confluence
    Better for project documentation and team collaboration. A broader appeal across various industries. More established and recognized, with generally positive user reviews focusing on ease of use and knowledge management. However, users mention some limitations with the editor and search functionality, and the pricing is perceived negatively.
    Read more
  • Logo of Chameleon
    Chameleon
    Better for user onboarding and in-app guidance. More suitable for Finance, E-commerce, Retail, Real Estate, Hospitality, Legal, and Government. Primarily positive pricing sentiment.
    Read more
  • Logo of Ybug
    Ybug
    Better for bug reporting and user feedback collection from live websites. Easier implementation and use. A ReadMe alternative and competitor.
    Read more
  • Logo of Helppier
    Helppier
    More affordable and geared towards user onboarding and support reduction. Website traffic is growing faster.
    Read more

ReadMe FAQ

  • What is ReadMe and what does ReadMe do?

    ReadMe transforms technical documentation into interactive developer hubs. It simplifies complex information with features like API documentation, code samples, and guides, enhancing user experience and troubleshooting. It's ideal for businesses seeking improved developer engagement and product adoption.

  • How does ReadMe integrate with other tools?

    ReadMe integrates with tools like OpenAPI/Swagger for API documentation, supports webhooks, and offers integrations for analytics platforms. It also connects with various developer tools and communication platforms to streamline workflows.

  • What the main competitors of ReadMe?

    ReadMe's main competitors include Document360 for knowledge bases and help centers, Heretto for content management and consistent information delivery, and ClickUp for comprehensive work management and team collaboration. Confluence and Guideflow are also alternatives, focusing on collaborative workspaces and interactive product demos, respectively.

  • Is ReadMe legit?

    Yes, ReadMe is a legitimate software company. They offer developer experience software with positive reviews on G2 and Glassdoor, highlighting an intuitive UI and useful API documentation features. However, some users mention limited customization and high pricing for enterprise features.

  • How much does ReadMe cost?

    ReadMe's pricing includes a free plan, a Startup plan at $99/month, a Business plan at $399/month, and an Enterprise plan with custom pricing. Add-ons like Developer Dashboard and Owlbot AI are also available, enhancing the product's value proposition for diverse user needs.

  • Is ReadMe customer service good?

    ReadMe's customer service receives positive feedback, with users highlighting its responsiveness and helpfulness. However, some users note that support can be lacking for lower-tier subscriptions. While the support team is generally considered excellent, potential customers should consider their chosen plan to ensure adequate support coverage.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.