Rapidr is a software tool designed to help you collect, understand, and manage feedback from your team and customers. It lets you centralize feedback, see which ideas are most popular, and communicate your product roadmap. Rapidr also helps keep your customers informed about new features and updates. You can try it out with a free trial and connect it to other tools you already use.
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Who is Rapidr best for
Rapidr is a feedback management tool that helps small businesses collect, understand, and manage feedback from their team and customers. It centralizes feedback, identifies popular ideas, and communicates product roadmaps. Rapidr also keeps customers informed about new features and updates. A free trial is available and integrates with other tools.
Best for small businesses.
Suitable for various industries.
Rapidr features
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Rapidr supports creating and sharing a public product roadmap.
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Rapidr analyzes feedback to identify impactful ideas and understand use cases.
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Rapidr supports maintaining and publishing a product changelog to inform users about updates.
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Rapidr offers a centralized feedback portal for collecting and managing user feedback.
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Rapidr supports feedback widgets for direct user feedback within products.
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Rapidr supports creating and publishing product changelogs.
Rapidr pricing
The commentary is based on 2 reviews from Rapidr G2 reviews.
Rapidr offers affordable pricing for its valuable customer feedback and product management features. Users consistently praise its cost-effectiveness, highlighting the value received for the price. It's a budget-friendly option for businesses seeking comprehensive feedback solutions.
Better for mobile app debugging and performance monitoring. More suitable for medium and large companies across various industries, especially Software, IT & Telecommunications. Gathers user feedback through in-app features.
Better fit for larger teams and enterprises. Has more momentum. Offers dedicated feedback modules. More integrations available. Provides better customer support.
Better for collecting customer feedback and managing product roadmaps. Boasts a higher average rating and users praise its clean interface, frequent updates, and strong customer support. However, some users dislike the pricing structure and limited widget customization. Has less momentum.
Rapidr helps you collect, understand, and manage feedback, allowing you to centralize feedback, identify popular ideas, and communicate your product roadmap. It also keeps customers informed about new features and updates, offering a free trial and integrations with other tools.
How does Rapidr integrate with other tools?
How does Rapidr integrate with other tools?
Rapidr connects with other tools you're already using to streamline your workflow. This integration helps centralize feedback and manage product development efficiently. More specific integrations are not publicly available.
What the main competitors of Rapidr?
What the main competitors of Rapidr?
Rapidr's main competitors include Canny, PathPro, Frill, and Cycle App. These platforms offer similar functionality, focusing on feedback collection, product roadmapping, and customer communication. Instabug and Sprig are also alternatives but cater more towards in-app feedback and user experience analysis.
Is Rapidr legit?
Is Rapidr legit?
Yes, Rapidr is a legitimate software tool for collecting and managing feedback. It's designed to help centralize feedback, analyze popular ideas, and keep customers informed, especially beneficial for smaller companies seeking to understand their user base. G2 gives it a 4.8/5 rating.
How much does Rapidr cost?
How much does Rapidr cost?
Rapidr pricing is not publicly available. Contact Rapidr directly to obtain pricing information for their product and determine if it's worth the investment for your needs.
Is Rapidr customer service good?
Is Rapidr customer service good?
Customers praise Rapidr's flexibility, ease of use, and helpful customer service team. Users particularly appreciate the Slack integration and responsiveness of the product team to feedback. Some minor drawbacks include the relative newness of the tool and a desire for more diverse feedback widgets.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.