Rannkly is an online reputation management software that helps businesses manage customer feedback and their online presence. It offers tools to monitor and respond to online reviews, schedule social media posts, and track customer engagement. Its features aim to help improve brand awareness, streamline customer service, and gain insights from customer interactions. Rannkly integrates with various platforms and is designed for both brands and local businesses.
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Who is Rannkly best for
Rannkly is an online reputation management software ideal for small and medium-sized businesses looking to enhance their online presence and customer experience. It offers tools to monitor reviews, manage social media, and track customer engagement. Users appreciate the AI-powered review responses and user-friendly interface, while some have noted areas for improvement in social media insights and reporting.
Best fit for small to mid-sized businesses.
Suitable for businesses focused on improving online presence and customer experience.
Rannkly features
Type in the name of the feature or in your own words tell us what you need
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Rannkly allows scheduling and publishing posts on social media platforms.
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Rannkly supports review analytics, using AI to analyze reviews and provide insights.
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Rannkly supports sending review requests via SMS.
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Rannkly allows direct responses to customer reviews, including automated options.
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Rannkly supports review monitoring from various platforms in one dashboard.
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Rannkly supports displaying customer reviews on websites using website widgets.
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Rannkly supports online reputation management by monitoring reviews, responding to feedback, and analyzing sentiment.
Rannkly reviews
We've summarised 31 Rannkly reviews (Rannkly TrustPilot reviews and Rannkly G2 reviews) and
summarised the main points below.
Pros of Rannkly
AI-powered review responses.
Single dashboard for managing multiple social media platforms.
User-friendly interface.
Time-saving and efficient.
WhatsApp integration is helpful.
Cons of Rannkly
Social media insights need improvement.
Report filtering by star rating is not available.
Rannkly pricing
The commentary is based on 1 reviews from Rannkly G2 reviews.
Rannkly's pricing information is not available in the reviews. Users highlight its value for money due to time-saving features and centralized social media management, suggesting it's a cost-effective solution. Contact Rannkly directly for pricing details.
Monitor reviews across 5 Channels, Easily reply to customer reviews, Reports dashboard & Scheduling, AI Review Analysis, Data Syncing: 6 Months, Template & AI Based Reply, Automate Review reply with AI & Template, Business Questions Listing & Reply, Review syncing every 4 hours, Email Notification, 3 Members
Premium
₹1833.33/Month
Monitor reviews across 10 Channels, Easily reply to customer review, Reports dashboard & Scheduling, AI Review Analysis, Data Syncing: 1 Year, Template & AI Based Reply, Staff Name Extraction, Automate Review reply with AI & Template, URL Shortner, Business Questions Listing & Reply, Review syncing every 2 hours, Email Notification & Whatsapp Notification, Competitor Analysis, API Access, Webhook Integration, 6 Members
Enterprise
Custom
Monitor reviews across 22 Channels, Easily reply to customer reviews, Reports dashboard & Scheduling, AI Review Analysis, Data Syncing: 2 Years or more, Template & AI Based Reply, Staff Name Extraction, Automate Review reply with AI & Template, URL Shortner, Business Questions Listing & Reply, Review syncing every 1 hours, Email Notification & Whatsapp Notification, Competitor Analysis, API Access, Webhook Integration, 10 or more Members
Basic
₹666.67/Month
4 Channels, 24/7 email support, Home dashboard, Recent 10 posts, Multi-channel publishing, Publishing calendar, Publish / Schedule Posts, URL shortner, Activity log, User tagging, Summary Reports, Drafts, Twitter Location, Image Editor, 3 Members
Premium
₹1833.33/Month
8 Channels, 24/7 email support, Home dashboard, Recent 20 posts, Multi-channel publishing, Publishing calendar, Publish / Schedule Posts, URL shortner, Activity log, User tagging, Summary Reports, Drafts, Twitter Location, Image Editor, API Support, Webhook, 6 Members
Enterprise
Custom
10 Channels, Phone & Priority Support, Home dashboard, Recent 40 posts, Multi-channel publishing, Publishing calendar, Publish / Schedule Posts, URL shortner, Activity log, User tagging, Summary Reports, Drafts, Twitter Location, Image Editor, API Support, Webhook, 10 or more Members
Basic
₹250/Month
500 emails, 1000 User Initiated Whatsapp Free/ Month, All Channel: Whatsapp, Email, SMS, 24/7 Email & Chat Support, Role-based Access, Pre-built Email Templates, Scheduling, 3 Members
Premium
₹570.83/Month
1000 emails, 1000 User Initiated Whatsapp Free/ Month, All Channel: Whatsapp, Email, SMS, 24/7 Email & Chat Support, Role-based Access, Pre-built Email Templates, API Access, Webhook, Scheduling, Auto Campaign using AI, 6 Members
Enterprise
Custom
3000 emails, 1000 User Initiated Whatsapp Free/ Month, All Channel: Whatsapp, Email, SMS, Unlimited Chatbots, AI chat Assistant, Website chat integration, Post-event webhooks, API Access, Phone & Priority Support, Advanced integrations, 10 or more Members
Basic
₹1000/Month
Message retention 6 Month, Any 3 Messages APP, 3 Chatbots, Website chat integration, 24/7 Email & Chat Support, 3 Members
Premium
₹1833.33/Month
Message retention 6 Month, Any 4 Messages APP, 4 Chatbots, AI chat Assistant, Website chat integration, Post-event webhooks, API Access, 24/7 Email & Chat Support, 6 or more Members
Enterprise
Custom
Message retention 12 Month, Any 5 Messages APP, Unlimited Chatbots, AI chat Assistant, Website chat integration, Post-event webhooks, API Access, Phone & Priority Support, 10 or more Members
Basic
₹541.67/Month
Ticket History, Quick Ticket View, Direct Assignment to Agents, Advanced Search, Ticket Sharing & Ownership, Support By Email & Live Chat, Ticket Auto Assigment, 3 Members
Premium
₹875/Month
Ticket History, Quick Ticket View, Direct Assignment to Agents, Advanced Search, Ticket Sharing & Ownership, Support By Email, Phone Call & Live Chat, Ticket Auto Assigment, Custom Ticket Form, Third Party Integration, 6 Members
Enterprise
Custom
Ticket History, Quick Ticket View, Direct Assignment to Agents, Advanced Search, Ticket Sharing & Ownership, Premium Support, Ticket Auto Assigment, Custom Ticket Form, API Access, Webhook, Third Party Integration, 10 or more Members
Basic
₹466.67/Month
Unlimited websites, 3 Collaborators, Any 4 Widgets, 10,000 views / Widget / Month, Support By Email & Live chat, Common Rannkly Branding, Free installation service Support, 3 Members
Premium
₹1562.5/Month
Unlimited websites, 8 Collaborators, Any 8 Widgets, 55,000 views / Widget / Month, Support By Email & Live chat, Common Rannkly Branding Removal, Platform API Access, Free installation service Support, 6 Members
Enterprise
Custom
Unlimited websites, 15 Collaborators, 20 Widgets, 205,000 views / Widget / Month, Premium Support, Common Rannkly Branding Removal, Platform API Access, Free installation service Support, 10 or more Members
Basic
₹291.67/Month
20 Users, Unlimited Forms, 20,000 Submissions/month included, Unlimited Reports, UPI Payment integration, Standard support By Email, 3 Members
Premium
₹729.17/Month
50 Users, Unlimited Forms, 45,000 Submissions/month included, Unlimited Reports, UPI Payment integration, Remove Rannkly branding, Standard support & Live Chat, API access, Webhooks, 6 Members
Enterprise
Custom
100 Users, Unlimited Forms, Unlimited Submissions included *(Terms Apply), Unlimited Reports, UPI Payment integration & Payment Gateway Integration, Remove Rannkly branding, Custom domains & branding, VIP support & dedicated outcomes manager, API access, Webhooks, Custom Third Party Integration, 10 or more Members
Rannkly alternatives
ReviewTrackers
Better for multi-location businesses, especially in hospitality and retail. ReviewTrackers has more momentum in website traffic growth but slower employee growth. Users highlight its centralized platform and real-time review monitoring, but note difficulties with team member onboarding and limited review sources. A Rannkly alternative and competitor.
More focused on brand protection and responding to customer feedback. Has fewer features for social media management and lacks review widgets and SMS integration. Rannkly is growing faster.
More focused on Google Business Profile management for multi-location businesses. GMBapi.com is growing slower and serves a narrower range of industries. It lacks social media management features found in Rannkly, making it less suitable for comprehensive online reputation management. GMBapi.com users appreciate the affordable pricing and streamlined Google Business Profile management but note a steeper learning curve and limited historical data. A strong Rannkly competitor for businesses prioritizing Google presence.
Better for businesses with multiple locations, agencies, and individual storefronts. Has broader industry applicability. Is growing faster in website traffic but slower in employee growth. Offers listing creation and management features.
Better for businesses with multiple physical locations. Caters to various sectors including healthcare, finance, retail, and more. Manages listings across 125+ online directories.
Rannkly is an online reputation management software that helps businesses monitor reviews, manage social media, and improve brand awareness. It offers AI-powered review responses, a unified social media dashboard, and convenient WhatsApp integration. While users appreciate its ease of use and time-saving features, some find its social media insights and reporting could be improved.
How does Rannkly integrate with other tools?
How does Rannkly integrate with other tools?
Rannkly integrates with various platforms, including popular social media channels and messaging apps like WhatsApp. This allows businesses to manage their online presence, track customer feedback, and respond to reviews from a single dashboard. It also offers SMS integration for review requests.
What the main competitors of Rannkly?
What the main competitors of Rannkly?
Alternatives to Rannkly include ReviewTrackers, Aiplex Bridge, Uberall, Chatmeter, and Grab Your Reviews. These competitors offer similar features such as review monitoring, online reputation management, and social media management. They cater to various business sizes and needs.
Is Rannkly legit?
Is Rannkly legit?
Yes, Rannkly is a legitimate online reputation management software. It integrates with various platforms and offers tools to monitor reviews, manage social media, and track customer engagement. Users appreciate its user-friendly interface and AI-powered review responses. Rannkly offers a 30-day money-back guarantee, enhancing its trustworthiness.
How much does Rannkly cost?
How much does Rannkly cost?
Rannkly pricing starts at ₹250/month for the Basic plan and goes up to ₹1833.33/month for the Premium plan. Enterprise pricing is available upon request. A 30-day money-back guarantee is available. They offer annual billing at a discounted rate.
Is Rannkly customer service good?
Is Rannkly customer service good?
Customers praise Rannkly's effectiveness in managing multiple locations and improving brand reputation. They appreciate its features, service, and ability to handle multiple platforms efficiently. There are no apparent complaints about customer service.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.