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Rannkly

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Last updated on

Company health

Employee growth
29% increase in the last year
Web traffic
44% decrease in the last quarter
Financing
March 2023 - $15K

Ratings

G2
4.5/5
(11)
TrustPilot
4.8/5
(20)
Glassdoor
4.7/5
(8)

Rannkly description

Rannkly is an online reputation management software that helps businesses manage customer feedback and their online presence. It offers tools to monitor and respond to online reviews, schedule social media posts, and track customer engagement. Its features aim to help improve brand awareness, streamline customer service, and gain insights from customer interactions. Rannkly integrates with various platforms and is designed for both brands and local businesses.


What companies are using Rannkly?

Clarks is using Rannkly
Clarks
Radisson Blu is using Rannkly
Radisson Blu
Lemon Tree is using Rannkly
Lemon Tree
Blue Tokai Coffee Roasters is using Rannkly
Blue Tokai Coffee Roasters
Sarovar Hotels & Resorts is using Rannkly
Sarovar Hotels & Resorts
Jaypee Hospital is using Rannkly
Jaypee Hospital
House Of Diagnostics - HOD is using Rannkly
House Of Diagnostics - HOD
Ramoji Film City is using Rannkly
Ramoji Film City
Zapier is used by Clarks, Radisson Blu, Lemon Tree, Blue Tokai Coffee Roasters, Sarovar Hotels & Resorts, Jaypee Hospital, House Of Diagnostics - HOD, Ramoji Film City.

Who is Rannkly best for

Rannkly is an online reputation management software ideal for small and medium-sized businesses looking to enhance their online presence and customer experience. It offers tools to monitor reviews, manage social media, and track customer engagement. Users appreciate the AI-powered review responses and user-friendly interface, while some have noted areas for improvement in social media insights and reporting.

  • Best fit for small to mid-sized businesses.

  • Suitable for businesses focused on improving online presence and customer experience.


Rannkly features

Type in the name of the feature or in your own words tell us what you need
Supported

Rannkly allows scheduling and publishing posts on social media platforms.

Supported

Rannkly supports review analytics, using AI to analyze reviews and provide insights.

Supported

Rannkly supports sending review requests via SMS.

Supported

Rannkly allows direct responses to customer reviews, including automated options.

Supported

Rannkly supports review monitoring from various platforms in one dashboard.

Supported

Rannkly supports displaying customer reviews on websites using website widgets.

Supported

Rannkly supports online reputation management by monitoring reviews, responding to feedback, and analyzing sentiment.


Rannkly reviews

We've summarised 31 Rannkly reviews (Rannkly TrustPilot reviews and Rannkly G2 reviews) and summarised the main points below.

Pros of Rannkly
  • AI-powered review responses.
  • Single dashboard for managing multiple social media platforms.
  • User-friendly interface.
  • Time-saving and efficient.
  • WhatsApp integration is helpful.
Cons of Rannkly
  • Social media insights need improvement.
  • Report filtering by star rating is not available.

Rannkly pricing

The commentary is based on 1 reviews from Rannkly G2 reviews.

Rannkly's pricing information is not available in the reviews. Users highlight its value for money due to time-saving features and centralized social media management, suggesting it's a cost-effective solution. Contact Rannkly directly for pricing details.

See the Rannkly pricing page.

  • Rannkly has a free trial.

Basic

₹666.67/Month

Monitor reviews across 5 Channels, Easily reply to customer reviews, Reports dashboard & Scheduling, AI Review Analysis, Data Syncing: 6 Months, Template & AI Based Reply, Automate Review reply with AI & Template, Business Questions Listing & Reply, Review syncing every 4 hours, Email Notification, 3 Members

Premium

₹1833.33/Month

Monitor reviews across 10 Channels, Easily reply to customer review, Reports dashboard & Scheduling, AI Review Analysis, Data Syncing: 1 Year, Template & AI Based Reply, Staff Name Extraction, Automate Review reply with AI & Template, URL Shortner, Business Questions Listing & Reply, Review syncing every 2 hours, Email Notification & Whatsapp Notification, Competitor Analysis, API Access, Webhook Integration, 6 Members

Enterprise

Custom

Monitor reviews across 22 Channels, Easily reply to customer reviews, Reports dashboard & Scheduling, AI Review Analysis, Data Syncing: 2 Years or more, Template & AI Based Reply, Staff Name Extraction, Automate Review reply with AI & Template, URL Shortner, Business Questions Listing & Reply, Review syncing every 1 hours, Email Notification & Whatsapp Notification, Competitor Analysis, API Access, Webhook Integration, 10 or more Members

Basic

₹666.67/Month

4 Channels, 24/7 email support, Home dashboard, Recent 10 posts, Multi-channel publishing, Publishing calendar, Publish / Schedule Posts, URL shortner, Activity log, User tagging, Summary Reports, Drafts, Twitter Location, Image Editor, 3 Members

Premium

₹1833.33/Month

8 Channels, 24/7 email support, Home dashboard, Recent 20 posts, Multi-channel publishing, Publishing calendar, Publish / Schedule Posts, URL shortner, Activity log, User tagging, Summary Reports, Drafts, Twitter Location, Image Editor, API Support, Webhook, 6 Members

Enterprise

Custom

10 Channels, Phone & Priority Support, Home dashboard, Recent 40 posts, Multi-channel publishing, Publishing calendar, Publish / Schedule Posts, URL shortner, Activity log, User tagging, Summary Reports, Drafts, Twitter Location, Image Editor, API Support, Webhook, 10 or more Members

Basic

₹250/Month

500 emails, 1000 User Initiated Whatsapp Free/ Month, All Channel: Whatsapp, Email, SMS, 24/7 Email & Chat Support, Role-based Access, Pre-built Email Templates, Scheduling, 3 Members

Premium

₹570.83/Month

1000 emails, 1000 User Initiated Whatsapp Free/ Month, All Channel: Whatsapp, Email, SMS, 24/7 Email & Chat Support, Role-based Access, Pre-built Email Templates, API Access, Webhook, Scheduling, Auto Campaign using AI, 6 Members

Enterprise

Custom

3000 emails, 1000 User Initiated Whatsapp Free/ Month, All Channel: Whatsapp, Email, SMS, Unlimited Chatbots, AI chat Assistant, Website chat integration, Post-event webhooks, API Access, Phone & Priority Support, Advanced integrations, 10 or more Members

Basic

₹1000/Month

Message retention 6 Month, Any 3 Messages APP, 3 Chatbots, Website chat integration, 24/7 Email & Chat Support, 3 Members

Premium

₹1833.33/Month

Message retention 6 Month, Any 4 Messages APP, 4 Chatbots, AI chat Assistant, Website chat integration, Post-event webhooks, API Access, 24/7 Email & Chat Support, 6 or more Members

Enterprise

Custom

Message retention 12 Month, Any 5 Messages APP, Unlimited Chatbots, AI chat Assistant, Website chat integration, Post-event webhooks, API Access, Phone & Priority Support, 10 or more Members

Basic

₹541.67/Month

Ticket History, Quick Ticket View, Direct Assignment to Agents, Advanced Search, Ticket Sharing & Ownership, Support By Email & Live Chat, Ticket Auto Assigment, 3 Members

Premium

₹875/Month

Ticket History, Quick Ticket View, Direct Assignment to Agents, Advanced Search, Ticket Sharing & Ownership, Support By Email, Phone Call & Live Chat, Ticket Auto Assigment, Custom Ticket Form, Third Party Integration, 6 Members

Enterprise

Custom

Ticket History, Quick Ticket View, Direct Assignment to Agents, Advanced Search, Ticket Sharing & Ownership, Premium Support, Ticket Auto Assigment, Custom Ticket Form, API Access, Webhook, Third Party Integration, 10 or more Members

Basic

₹466.67/Month

Unlimited websites, 3 Collaborators, Any 4 Widgets, 10,000 views / Widget / Month, Support By Email & Live chat, Common Rannkly Branding, Free installation service Support, 3 Members

Premium

₹1562.5/Month

Unlimited websites, 8 Collaborators, Any 8 Widgets, 55,000 views / Widget / Month, Support By Email & Live chat, Common Rannkly Branding Removal, Platform API Access, Free installation service Support, 6 Members

Enterprise

Custom

Unlimited websites, 15 Collaborators, 20 Widgets, 205,000 views / Widget / Month, Premium Support, Common Rannkly Branding Removal, Platform API Access, Free installation service Support, 10 or more Members

Basic

₹291.67/Month

20 Users, Unlimited Forms, 20,000 Submissions/month included, Unlimited Reports, UPI Payment integration, Standard support By Email, 3 Members

Premium

₹729.17/Month

50 Users, Unlimited Forms, 45,000 Submissions/month included, Unlimited Reports, UPI Payment integration, Remove Rannkly branding, Standard support & Live Chat, API access, Webhooks, 6 Members

Enterprise

Custom

100 Users, Unlimited Forms, Unlimited Submissions included *(Terms Apply), Unlimited Reports, UPI Payment integration & Payment Gateway Integration, Remove Rannkly branding, Custom domains & branding, VIP support & dedicated outcomes manager, API access, Webhooks, Custom Third Party Integration, 10 or more Members


Rannkly alternatives

  • Logo of ReviewTrackers
    ReviewTrackers
    Better for multi-location businesses, especially in hospitality and retail. ReviewTrackers has more momentum in website traffic growth but slower employee growth. Users highlight its centralized platform and real-time review monitoring, but note difficulties with team member onboarding and limited review sources. A Rannkly alternative and competitor.
    Read more
  • Logo of Aiplex Bridge
    Aiplex Bridge
    More focused on brand protection and responding to customer feedback. Has fewer features for social media management and lacks review widgets and SMS integration. Rannkly is growing faster.
    Read more
  • Logo of GMBapi.com
    GMBapi.com
    More focused on Google Business Profile management for multi-location businesses. GMBapi.com is growing slower and serves a narrower range of industries. It lacks social media management features found in Rannkly, making it less suitable for comprehensive online reputation management. GMBapi.com users appreciate the affordable pricing and streamlined Google Business Profile management but note a steeper learning curve and limited historical data. A strong Rannkly competitor for businesses prioritizing Google presence.
    Read more
  • Logo of Right Choice
    Right Choice
    Better for businesses with multiple locations, agencies, and individual storefronts. Has broader industry applicability. Is growing faster in website traffic but slower in employee growth. Offers listing creation and management features.
    Read more
  • Logo of Uberall
    Uberall
    Better for businesses with multiple physical locations. Caters to various sectors including healthcare, finance, retail, and more. Manages listings across 125+ online directories.
    Read more
  • Logo of Reviewshake
    Reviewshake
    Better for Marketing & Advertising and Professional Services. Focused on small and medium businesses.
    Read more

Rannkly FAQ

  • What is Rannkly and what does Rannkly do?

    Rannkly is an online reputation management software that helps businesses monitor reviews, manage social media, and improve brand awareness. It offers AI-powered review responses, a unified social media dashboard, and convenient WhatsApp integration. While users appreciate its ease of use and time-saving features, some find its social media insights and reporting could be improved.

  • How does Rannkly integrate with other tools?

    Rannkly integrates with various platforms, including popular social media channels and messaging apps like WhatsApp. This allows businesses to manage their online presence, track customer feedback, and respond to reviews from a single dashboard. It also offers SMS integration for review requests.

  • What the main competitors of Rannkly?

    Alternatives to Rannkly include ReviewTrackers, Aiplex Bridge, Uberall, Chatmeter, and Grab Your Reviews. These competitors offer similar features such as review monitoring, online reputation management, and social media management. They cater to various business sizes and needs.

  • Is Rannkly legit?

    Yes, Rannkly is a legitimate online reputation management software. It integrates with various platforms and offers tools to monitor reviews, manage social media, and track customer engagement. Users appreciate its user-friendly interface and AI-powered review responses. Rannkly offers a 30-day money-back guarantee, enhancing its trustworthiness.

  • How much does Rannkly cost?

    Rannkly pricing starts at ₹250/month for the Basic plan and goes up to ₹1833.33/month for the Premium plan. Enterprise pricing is available upon request. A 30-day money-back guarantee is available. They offer annual billing at a discounted rate.

  • Is Rannkly customer service good?

    Customers praise Rannkly's effectiveness in managing multiple locations and improving brand reputation. They appreciate its features, service, and ability to handle multiple platforms efficiently. There are no apparent complaints about customer service.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.