Last updated on
Company health
Ratings
Productboard description
Productboard is a product management software designed to help businesses build better products. It centralizes customer feedback, research, and insights, allowing product teams to prioritize features and make data-driven decisions. Productboard helps align everyone, from development to marketing, around a unified product roadmap. It's used by various companies, including large enterprises like Microsoft and Zoom, to smaller businesses, mainly focusing on product development teams. Its strength lies in consolidating information to streamline product strategy and execution.
Who is Productboard best for
Productboard centralizes user feedback and research to help product teams prioritize and build better products. Users love its consolidated platform and integration with tools like Jira and Slack, but some find its navigation complex and performance slow with large datasets. It's best for small to medium businesses, especially software development teams.
-
Best for small to medium-sized businesses, particularly those with dedicated product teams.
-
Ideal for software, IT, and telecommunications companies, but applicable to various other industries.
Productboard features
| Supported Productboard supports RICE scoring and customizable prioritization, enabling data-driven decisions. Story points and WSJF are not directly supported. |
| Supported Productboard offers a centralized feedback portal for collecting and prioritizing user feedback. |
| Supported Productboard centralizes feedback from various sources like emails and surveys. |
| Supported Productboard allows sharing and embedding public product roadmaps. |
| Supported Productboard supports idea evaluation and prioritization based on feasibility, impact, and strategic goals. |
| Supported Productboard analyzes feedback and provides actionable insights for improved customer experience. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Productboard reviews
We've summarised 375 Productboard reviews (Productboard GetApp reviews, Productboard Capterra reviews and Productboard G2 reviews) and summarised the main points below.
- Centralizes customer feedback effectively, allowing for easy prioritization.
- Integrates seamlessly with tools like Jira and Slack.
- Visual roadmaps aid in clear communication of product strategy.
- Active and helpful customer support.
- Performance can be slow when dealing with a lot of data.
- Limited custom reporting options, requiring manual data adjustment.
- Integration with some tools can be clunky and require fine-tuning.
- Complex navigation and overwhelming features can be confusing for new users.
Productboard pricing
The commentary is based on 27 reviews from Productboard Capterra reviews and Productboard G2 reviews.
Productboard's pricing is generally considered high, especially for smaller teams or startups. While users appreciate the extensive features and customization, the cost can be a deterrent. Some users felt the value proposition is justified by increased efficiency and streamlined workflows.
Users sentiment
See the Productboard pricing page.
-
Productboard has a free plan.
-
Productboard has a free trial.
Starter
Includes 50 feedback notes, 1 Teamspace, 1 Objective, 1 Product Portal, and 20+ additional integrations.
Essentials
Includes 250 feedback notes, 2 Insights automations, Portal moderation, Feedback loop closing, Release planning, Usage reporting, and Email support.
Pro
Includes unlimited feedback notes, 3 Teamspaces, 10 Objectives, 10 Insights automations, Manual customer segments, Customizable feature statuses, color scales, and data fields, Trended reporting, and Prioritized email support.
Enterprise
Includes unlimited Teamspaces, unlimited Objectives, Strategic planning, 3+ Product Portals, SAML SSO & Google SSO, Salesforce integration, Efficiency & allocation reporting and audit logs, SCIM provisioning & granular permissions.
Productboard alternatives
ProdPadBetter for strategic product planning and outcome-driven roadmaps. Easier implementation and more intuitive to use. Higher ratings on G2 and Capterra. Has more momentum.Read more
productboard vs Aha!Better for strategic planning and real-time team collaboration. Has stronger momentum based on employee growth and website traffic. More suitable for enterprise companies. Lacks Google Suite integration. Steeper learning curve for new users. Productboard alternative; Aha! competitor.Read more
DragonboatBetter for strategic alignment and portfolio management. More focused on Software/IT and less suitable for E-commerce/Logistics. Growing slower than Productboard.Read more
ProducterBetter fit for startups and growing businesses. Has significantly slower momentum.Read more
ClickUpBetter for task management and team communication. Has higher ratings and is growing faster. More versatile across various industries.Read more
TrelloBetter for simple task management and team collaboration. Easier to use, especially for non-technical users. Higher user ratings. More affordable pricing. Not ideal for complex product roadmapping or in-depth product management.Read more
Productboard FAQ
What is Productboard and what does Productboard do?
Productboard is a product management platform that centralizes customer feedback and research insights, enabling data-driven product decisions. It facilitates roadmap creation, prioritization, and alignment across teams, from development to marketing, ultimately helping build better products. It's used by businesses of all sizes, especially software development teams.
How does Productboard integrate with other tools?
Productboard integrates seamlessly with various tools, including Jira, Slack, and other popular project management and communication platforms. This interoperability streamlines workflows and centralizes information, enhancing team collaboration and product development efficiency.
What the main competitors of Productboard?
Top alternatives to Productboard include Aha!, Producter, and ClickUp. Aha! is a robust suite for managing the entire product lifecycle, while Producter focuses on building customer-centric products. ClickUp offers a broader work management platform encompassing project planning and team communication.
Is Productboard legit?
Yes, Productboard is a legitimate product management software. It's used by reputable companies like Microsoft and Zoom, effectively centralizes feedback, and offers helpful visual roadmaps. However, potential users should be aware of reported performance issues and complex navigation.
How much does Productboard cost?
Productboard's pricing includes a free Starter plan, an Essentials plan at $19/month, a Pro plan at $59/month, and a custom-priced Enterprise plan. Is Productboard worth it? Consider the free trial to explore the product's value for your product management needs.
Is Productboard customer service good?
Productboard's customer support receives positive feedback, with users describing the team as "active," "friendly," "helpful," and quick to respond to issues. Users appreciate the readily available assistance and the seamless integration with existing tools. However, some have noted slow response times for implementing new programs.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.