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Paymo

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Company health

Employee growth
9% decrease in the last year
Web traffic
10% decrease in the last quarter
Financing
April 2008 - $5M

Paymo description

Paymo is a work and project management software designed for small to medium-sized businesses, particularly those with up to 20 employees. It provides a comprehensive suite of tools to manage projects, track time, invoice clients, and gain insights into team productivity and profitability. Paymo aims to simplify project workflows, improve team collaboration, and streamline billing processes all within a single platform. Its features include task management, time tracking, Gantt charts, Kanban boards, invoicing, expense tracking, and reporting, making it suitable for teams in various industries like creative agencies, software development, and consulting.


Who is Paymo best for

Paymo is an all-in-one work and project management software ideal for small to medium-sized businesses. Users praise its user-friendly interface for time tracking and project management, comprehensive reporting, and seamless PayPal integration. However, some find the timesheets cumbersome and the mobile app navigation confusing. Paymo offers a free trial and flexible pricing plans to suit different budgets.

  • Best fit for small to medium-sized businesses (up to 20 employees).

  • Suitable for various sectors, including creative agencies, software development, and consulting.


Paymo features

Type in the name of the feature or in your own words tell us what you need
Supported

Paymo supports Kanban boards for visualizing and managing project workflows.

Supported

Paymo supports expense tracking, allowing categorization and receipt attachments.

Supported

Paymo allows resource scheduling, including time off bookings, directly on the timeline.

Supported

Paymo supports Gantt charts with dependency tracking, but only in the Business plan.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.23

Customer Service

Strongly positive
+0.81

Ease of Use

Strongly positive
+0.86

Reliability and Performance

Neutral
+0.26

Ease of Implementation

Rather positive
+0.38

Scalability

Neutral
-0.08

Paymo reviews

Pros of Paymo
  • User-friendly interface for time tracking and project management.
  • Comprehensive reporting features provide valuable insights.
  • Seamless integration with PayPal for invoicing.
  • Desktop app (Paymo Plus) automatically tracks computer activity.
  • Flexible project views: List, Table, Board, and Gantt Chart.
Cons of Paymo
  • Time tracking in timesheets can be cumbersome.
  • Difficult to track time for projects in total, rather than just individual tasks.
  • Mobile app can be confusing to navigate, especially with multiple projects.
  • Limited invoice customization, especially for visual aspects like spacing and colors.
  • Occasional syncing issues between the timer, desktop app, and web app.

Paymo pricing

The commentary is based on 125 reviews from Paymo Capterra reviews, Paymo G2 reviews and Paymo GetApp reviews.

Paymo is generally considered affordable, especially for freelancers and small businesses. Many reviewers praise its reasonable pricing and value for money. However, some users feel the pricing is too high for the features offered, particularly regarding certain add-ons or higher-tier plans.

Users sentiment

Neutral
+0.23

See the Paymo pricing page.

  • Paymo has a free plan.

  • Paymo has a free trial.

Free

$0

Unlimited Users, Unlimited Time Tracking, Unlimited Invoices, Clients (limited to 5), Projects (limited to 10), Unlimited Tasks, Task List View, Desktop & Mobile Apps, 1GB Storage.

Starter

$3.9/ user / month

Everything in Free, plus: Unlimited Clients, Unlimited Projects, Flat Rate Projects, Retainer Projects, Task Calendar View, Task Kanban View, Guest Access, In-App Tech Support, 5GB Storage.

Small Office

$6.9/ user / month

Everything in Starter, plus: Task Spreadsheet View, Meta Kanban Board, Recurring Tasks, Bulk Time Entries, Active Timers, Timesheet Reports, Project Templates, Project Profitability, Proofing & Versioning, Recurring Invoices, Estimates & Expenses, Integrations & API Access, 50GB Storage.

Business

$10.9/ user / month

Everything in Small Office, plus: Task Gantt Chart View, Task Dependencies, Portfolio Gantt Chart, Employee Scheduling & Workload, Project Schedule Timeline, Automatic Ghost Bookings, Employee Leave Management, Priority Support, Online Remote Assistance, 500GB Storage.


Paymo alternatives

  • Logo of Flowlu
    Flowlu
    Better for comprehensive business management, including CRM and knowledge management. Has a client portal, and agile project management features. More established, with positive pricing sentiment and broader industry coverage. Flowlu is growing faster than Paymo. However, some users find the interface confusing and report slow customer support. A good Paymo alternative or competitor for SMBs.
    Read more
  • Logo of BigTime
    BigTime
    Better for larger businesses and those focused on resource planning and profitability forecasting. A Paymo alternative and competitor, BigTime is designed for US-based service businesses.
    Read more
  • Logo of Nakano Pro
    Nakano Pro
    Better for smaller teams needing basic project management and time tracking. A Paymo alternative or competitor for those seeking simpler, potentially more affordable solutions.
    Read more
  • Logo of Workleap Officevibe
    Workleap Officevibe
    Better for improving employee engagement and gathering feedback. More suitable for mid-sized companies focused on HR processes and employee experience.
    Read more
  • Logo of QuickBooks Desktop Pro
    QuickBooks Desktop Pro
    Better for financial reporting and bookkeeping. A QuickBooks Desktop Pro alternative for users who need project management, time tracking, and invoicing features. QuickBooks Desktop Pro has lower ratings. Primarily for US-based businesses.
    Read more
  • Logo of BQE CORE
    BQE CORE
    Better for architecture, engineering, and professional services firms. Has more momentum based on website traffic and employee growth. Users highlight detailed reporting and convenient mobile app but note slow loading times and limited report customization. A Paymo alternative and competitor.
    Read more

Paymo FAQ

  • What is Paymo and what does Paymo do?

    Paymo is an all-in-one work and project management software for small to medium-sized businesses. It offers time tracking, task management, Gantt charts, Kanban boards, invoicing, and expense tracking. Paymo streamlines workflows, enhances team collaboration, and simplifies billing within a single platform. It's ideal for teams up to 20 people, especially in creative, software, or consulting fields.

  • How does Paymo integrate with other tools?

    Paymo integrates with popular accounting, CRM, and communication tools. It connects with apps like Slack, Google Calendar, and QuickBooks Online. This streamlines workflows and improves team collaboration by centralizing project data.

  • What the main competitors of Paymo?

    Alternatives to Paymo include BigTime, Nakano Pro, BQE CORE, ClickUp, and Avaza. These competitors offer similar project management, time tracking, and invoicing features, catering to various business needs and sizes. Some, like BigTime, focus on service-based businesses, while others like Avaza target client-focused companies.

  • Is Paymo legit?

    Yes, Paymo is a legitimate project management software. It's safe and offers features like time tracking, Kanban boards, and Gantt charts. Paymo receives positive ratings on G2 and Capterra, with users praising its user-friendly interface and comprehensive reporting. A free trial is available to test its suitability for your needs.

  • How much does Paymo cost?

    Paymo's pricing includes a Free plan, and paid plans starting at $3.9 per user/month for the Starter plan, $6.9 per user/month for Small Office, and $10.9 per user/month for the Business plan. A 14-day free trial is available. Is Paymo worth it? The free plan offers robust features, making paid plans suitable for scaling businesses needing advanced project management.

  • Is Paymo customer service good?

    Paymo receives positive feedback for its customer service. Users highlight the quick and helpful responses from the support team, praising their ability to resolve issues effectively and provide relevant assistance. The readily available support contributes to a positive overall experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.