Logo of Paw Partner

Paw Partner

Last updated on

Ratings

Capterra
4.9/5
(40)

Paw Partner description

Paw Partner is an all-in-one management software designed specifically for pet businesses like kennels, groomers, and daycare centers. It streamlines daily operations by offering tools for scheduling, pet information management, vaccination tracking, and communication with pet owners through a dedicated mobile app. This allows businesses to improve efficiency, safety, and profitability while providing a convenient and transparent experience for customers.


Who is Paw Partner best for

Paw Partner is an ideal solution for pet kennels, groomers, and daycare centers seeking a centralized platform to manage their operations. Users praise its streamlined scheduling and client communication features, especially the mobile app. However, some find difficulty with pricing adjustments and in-app search functionality. Paw Partner helps improve efficiency, safety, and profitability while enhancing customer experience.

  • Not ideal for businesses of any size.

  • Best fit for pet businesses in retail, hospitality, or healthcare.


Paw Partner features

Type in the name of the feature or in your own words tell us what you need
Supported

Paw Partner offers a mobile app for clients to manage bookings and information.

Supported

Paw Partner allows storing vaccine records, medications, and other pet health information.

Supported

Paw Partner allows storing vaccination records.

Supported

Paw Partner supports daycare reservations, attendance tracking, and package management.

Supported

Paw Partner supports boarding reservations, including check-in/out, availability, and special requests via custom reports.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather positive
+0.5

Ease of Use

Strongly positive
+1

Paw Partner reviews

We've summarised 40 Paw Partner reviews (Paw Partner Software Advice reviews and Paw Partner Capterra reviews) and summarised the main points below.

Pros of Paw Partner
  • Centralized platform for all client and pet information, replacing physical records.
  • Flexible scheduling system with client self-booking options.
  • Excellent and responsive customer support.
  • Mobile app enhances client interaction and convenience.
  • Real-time information sharing among staff, particularly beneficial for training facilities.
Cons of Paw Partner
  • Difficult to change items like pricing or times, often requiring direct calls for assistance.
  • Limited search functionality within the admin interface, requiring excessive clicking through tabs.
  • Partial payments are difficult to manage through the system, often necessitating in-person or phone interactions.
  • Lacks a comprehensive ledger of charges and payments viewable by both customers and staff.
  • Bulk email and SMS text communication features are missing.

Paw Partner alternatives

  • Logo of BusyPaws
    BusyPaws
    Better for dog trainers. More affordable pricing options. Lacks mobile app and advanced service package features. Paw Partner alternative. BusyPaws competitor.
    Read more
  • Logo of Pawfinity
    Pawfinity
    Better fit for smaller businesses. Pawfinity alternative for managing client information, scheduling, and boosting efficiency. Claims the most advanced online booking system.
    Read more
  • Logo of PetExec
    PetExec
    Better fit for larger organizations. Broader industry fit. Users highlight excellent customer service and ease of use but dislike difficult navigation and the grooming module.
    Read more
  • Logo of Time To Pet
    Time To Pet
    Better fit for pet sitters and dog walkers. Offers GPS tracking, QuickBooks integration, and a free trial. Has positive pricing sentiment and is growing faster. Users highlight comprehensive features and excellent customer support. However, some find scheduling templates difficult and desire better text reminders. A Paw Partner alternative and competitor.
    Read more
  • Logo of Groomsoft
    Groomsoft
    More focused on pet grooming businesses. Better for Retail businesses.
    Read more
  • Logo of Cisco Routers
    Cisco Routers
    Better for enterprise networking and security. A Cisco Routers alternative for pet businesses needing client management and scheduling.
    Read more

Paw Partner FAQ

  • What is Paw Partner and what does Paw Partner do?

    Paw Partner is management software for pet businesses like kennels, groomers, and daycare centers. It streamlines operations with tools for scheduling, pet information management, vaccination tracking, and client communication through a mobile app. This improves efficiency and provides a transparent customer experience.

  • How does Paw Partner integrate with other tools?

    There is no information available regarding Paw Partner's integrations with other tools. It's primarily designed as an all-in-one solution for pet businesses, focusing on features like scheduling, pet information management, and client communication through its mobile app.

  • What the main competitors of Paw Partner?

    Top alternatives to Paw Partner include BusyPaws, Pawfinity, PetExec, Time To Pet, and Groomsoft. These competitors offer similar features for pet businesses, such as scheduling, client communication, and pet information management.

  • Is Paw Partner legit?

    Paw Partner seems legitimate based on generally positive user reviews. Users appreciate its centralized platform and client communication features. However, some find its interface and payment management difficult. Consider exploring alternatives if these features are critical for your business.

  • How much does Paw Partner cost?

    I couldn't find pricing details for Paw Partner. For the most current pricing information, please visit the vendor's website.

  • Is Paw Partner customer service good?

    Paw Partner receives overwhelmingly positive feedback for its customer service. Users praise the readily available, responsive, and helpful support team, highlighting their assistance with both software-related questions and general business advice.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.