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Otter

Last updated on

Company health

Employee growth
7% decrease in the last year
Web traffic
8% increase in the last quarter

Reviews

G2
3.1/5
(7)

Otter description

Otter is a restaurant management system designed to simplify operations and boost revenue. It combines online orders from various delivery services, manages in-house sales, and provides tools for tracking sales, analyzing performance, and even marketing. Otter aims to be a comprehensive platform for restaurants to manage their entire business, from taking orders to understanding customer trends.


Who is Otter best for

The ideal customer for Otter is a restaurant owner or manager looking to streamline their operations and boost revenue. They value having all their online orders, sales data, and customer insights in one central platform.

  • Otter is best suited for small to medium-sized restaurants.

  • While Otter caters to a variety of restaurants, it shines for businesses with a high volume of online orders.


Otter features

Type in the name of the feature or in your own words tell us what you need
Supported

Otter enables customers to place orders directly through a website or app, as evidenced by its online ordering features and integrations. Otter offers a commission-free online ordering system integrated with POS systems, supports various payment methods, and syncs orders across online and offline channels.

Supported

Otter supports sales reporting with revenue, product, employee, and location breakdowns.

Supported

Otter aggregates orders from various services like Doordash and Uber Eats.

Supported

Otter provides menu management with real time updates.

Supported

Otter supports creating and managing virtual brands.


Otter pricing

See the Otter pricing page.

Lite

$99/mo

Streamline delivery orders and manage your operations with ease. Includes: Order Manager, Menus, Basic Analytics, Live Monitoring, 24/7 customer support, Onboarding + menu setup.

Standard

$149/mo

Scale with new ordering channels, automated marketing, and performance and payout insights. Includes: Otter Lite features, Advanced Analytics, Handoffs, Marketing, Financials, Couriers, 3rd party virtual brand.


Otter alternatives

  • Logo of Fireflies.ai
    Fireflies.ai
    Better fit for Finance, Education, and Marketing. It has a faster website traffic growth and is growing faster than Otter.
  • Logo of MarginEdge
    MarginEdge
    Better for medium-sized businesses and the Hospitality & Tourism industry. It's a better Otter alternative for those focused on real-time cost analysis and accounting system integration. MarginEdge is growing faster and has more momentum. Users praise its customer support and financial insights.

  • Otter FAQ


    Reviewed by

    MK
    Michal Kaczor
    CEO at Gralio

    Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

    TT
    Tymon Terlikiewicz
    CTO at Gralio

    Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.