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Other Epicor Products

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Ratings

Glassdoor
4.1/5
(2005)

Other Epicor Products description

Epicor offers a range of software products designed to connect and streamline operations for businesses in distribution, manufacturing, retail, and building supply industries. Their software helps companies manage their supply chain, improve efficiency, and gain valuable business insights through AI and data management tools. Epicor offers flexible deployment options, including cloud-based solutions, and caters to a global customer base.


Who is Other Epicor Products best for

Epicor connects and streamlines operations with software designed for distribution, manufacturing, retail, and building supply industries. Users praise its ease of use, fast document retrieval, and automated workflows. However, some find the interface dated and the security model inflexible. Epicor helps manage supply chains, improve efficiency, and gain business insights through AI and data management tools.

  • Best fit for mid-sized to large businesses.

  • Ideal for manufacturing, distribution, retail, and building supply.


Other Epicor Products features

Type in the name of the feature or in your own words tell us what you need
Supported

Epicor offers cloud ERP solutions like Kinetic for managing core business processes.

Supported

Epicor products offer advanced analytics and visualization tools like EDA and EDD to transform raw data into actionable insights.

Supported

Epicor products offer robust service request management, including tools for technician collaboration.

Supported

Epicor supports detailed inventory tracking, including vendor details, categories, and subcategories.

Supported

Epicor Grow portfolio creates an AI-ready data foundation for data-driven decisions.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Rather negative
-0.33

Reliability and Performance

Rather positive
+0.33

Ease of Implementation

Rather negative
-0.33

Other Epicor Products reviews

We've summarised 141 Other Epicor Products reviews (Other Epicor Products G2 reviews) and summarised the main points below.

Pros of Other Epicor Products
  • Easy to use and learn.
  • Fast document retrieval and keyword search.
  • Automated workflows and invoice processing.
  • Excellent customer support.
  • Reduces paper usage and storage needs.
Cons of Other Epicor Products
  • Difficult to discern if resent documents were successfully processed.
  • Limited XML capabilities.
  • Occasional system crashes and slow performance.
  • Dated user interface.
  • Inflexible security model.

Other Epicor Products pricing

The commentary is based on 5 reviews from Other Epicor Products G2 reviews.

DocStar ECM users mention pricing concerns, wishing it were cheaper. Epicor EDI users note expensive implementation costs, but acknowledge it's understandable. Overall, the value proposition seems reasonable for the features offered.

Users sentiment

Neutral
+0

Other Epicor Products alternatives

  • Logo of Epicor for Manufacturing
    Epicor for Manufacturing
    Better suited for manufacturing businesses.
    Read more
  • Logo of Microsoft Power Platform
    Microsoft Power Platform
    Better for users comfortable with low-code development and business process automation. A popular Epicor alternative for companies already invested in the Microsoft ecosystem. More suitable for data visualization and analysis.
    Read more
  • Logo of Verint Voice of the Customer
    Verint Voice of the Customer
    More focused on customer experience analysis and feedback gathering. Better for those seeking a dedicated VoC solution.
    Read more
  • Logo of Microsoft 365 E5 Compliance
    Microsoft 365 E5 Compliance
    Better for compliance and data governance in regulated industries. A strong Microsoft 365 E5 Compliance alternative for companies focused on supply chain management and operational efficiency.
    Read more
  • Logo of Epicor for Retail
    Epicor for Retail
    More focused on retail businesses. Has more momentum.
    Read more
  • Logo of Compliance
    Compliance
    Better for compliance and risk management. Focuses on data governance, security, and regulatory compliance.
    Read more

Other Epicor Products FAQ

  • What is Other Epicor Products and what does Other Epicor Products do?

    Epicor Products encompass a suite of software solutions designed for businesses primarily in manufacturing, distribution, retail, and building supply. These products offer tools for supply chain management, operational efficiency, and data-driven insights through AI and analytics. They offer cloud and on-premise deployment options.

  • How does Other Epicor Products integrate with other tools?

    Epicor products offer integrations with various tools through APIs, allowing data exchange with CRM, eCommerce platforms, and other business systems. They also provide pre-built connectors for popular applications, simplifying integration and data synchronization. This enhances data visibility and streamlines workflows.

  • What the main competitors of Other Epicor Products?

    Alternatives to Other Epicor Products include Microsoft Power Platform, Epicor for Manufacturing, Microsoft 365 E5 Compliance, Microsoft Azure DevOps, and AWS Analytics. These alternatives offer similar functionalities such as data analytics, automation, and compliance solutions.

  • Is Other Epicor Products legit?

    Yes, Other Epicor Products is a legitimate suite of software solutions. It offers tools for various business needs, including ERP, analytics, and service management. While some users report a dated interface and occasional performance issues, others praise its ease of use and robust customer support.

  • How much does Other Epicor Products cost?

    I cannot find pricing details for Other Epicor Products. Contact Epicor directly for product pricing or a personalized quote. Consider exploring alternative solutions if budget is a primary concern.

  • Is Other Epicor Products customer service good?

    Customer service for Epicor products like DocStar and Epicor EDI is generally viewed positively. Users highlight the helpfulness and responsiveness of the support teams, particularly in troubleshooting and setup. However, some users mention initial challenges with new support staff or needing to rely on support to resolve errors.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.