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OnSolve description
OnSolve is a software company that provides cloud-based communication solutions for businesses and organizations. Their platform enables companies to send important messages to employees, customers, or the public across various channels like text, email, and voice calls. OnSolve focuses on helping organizations, especially in sectors like healthcare and government, manage critical situations, emergencies, and day-to-day operations more efficiently through reliable and timely communication.
Who is OnSolve best for
OnSolve offers robust multi-channel communication, ideal for critical alerts and daily operations. Users praise the reliable delivery and detailed reporting. However, some find the interface dated and contact management cumbersome. Consider OnSolve if reliable communication is paramount, but be prepared for a learning curve.
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Best for organizations with robust IT and support teams to navigate the complex interface and integrations.
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Suitable for government and healthcare organizations needing reliable emergency communication.
OnSolve features
| Supported OnSolve offers an SDK via the MIR3 platform, enabling customization and integration. |
| Supported OnSolve is a cloud-based platform, accessible from anywhere with an internet connection. |
| Supported OnSolve supports alerts via email, SMS, voice calls, mobile app, and social media. |
| Supported OnSolve integrates with cloud-based applications using APIs and pre-built connectors like ServiceNow. |
| Supported OnSolve supports email, text messaging, targeted communications, and contact management. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
OnSolve reviews
We've summarised 72 OnSolve reviews (OnSolve G2 reviews) and summarised the main points below.
- Real-time, customizable alerts for critical events.
- Reliable communication across multiple channels.
- Easy to use for sending voice and text messages.
- Detailed reports provide valuable insights into communication effectiveness.
- Helpful customer support.
- Clunky and dated interface makes navigation difficult.
- Limited characters for text messages.
- Contact information updates are cumbersome.
- Confusing billing practices and separate websites.
- Limited integrations with other platforms.
OnSolve alternatives
Microsoft Power PlatformBetter for data analysis, process automation, and custom app development. A strong OnSolve alternative for users already invested in the Microsoft ecosystem. It is growing faster and has more momentum than OnSolve. More suitable for mid-sized businesses.Read more
BandwidthBetter for incorporating voice, messaging, and 911 features directly into applications. A strong OnSolve competitor for businesses needing telecommunications infrastructure. More suitable for software and telecommunications companies but less suited for finance, government, media, and marketing. Has a slightly less positive growth trajectory.Read more
Microsoft 365 E5 ComplianceBetter for compliance and data governance in regulated industries. Caters to larger businesses. Has stronger momentum.Read more
TekmonBetter for smaller businesses and has more momentum. Focuses on employee communication and operational updates, especially for mobile/offline teams. Suitable for retail, consumer goods, manufacturing, construction, hospitality, transportation, government, and real estate. Offers mobile audits, task management, desktop access, customizable dashboards, and digital forms. A strong OnSolve competitor and alternative.Read more
Microsoft Azure DevOpsBetter fit for software development teams. Has broader industry applicability. Growing faster in terms of website traffic and employee growth.Read more
ComplianceBetter for compliance and data governance. A broader alternative for various security needs.Read more
OnSolve FAQ
What is OnSolve and what does OnSolve do?
OnSolve offers cloud-based communication solutions for businesses to send critical alerts across various channels. It helps organizations, particularly in healthcare and government, manage emergencies and daily operations through timely communication via text, email, and voice calls. While known for reliable alerts and detailed reporting, some users find the interface outdated and integrations limited.
How does OnSolve integrate with other tools?
OnSolve integrates with other platforms through APIs and pre-built connectors, such as its integration with ServiceNow. It also offers an SDK for further customization and integration options, enabling businesses to connect with existing systems and enhance communication workflows.
What the main competitors of OnSolve?
Alternatives to OnSolve include Bandwidth, Tekmon, and Everbridge. These platforms provide similar critical communication and emergency notification services. For broader communication needs, consider Microsoft Power Platform or Microsoft 365.
Is OnSolve legit?
Yes, OnSolve is a legitimate company offering cloud-based communication solutions. They are known for reliable multi-channel alerting and real-time critical event notifications, making them a safe choice for businesses needing secure and timely communication.
How much does OnSolve cost?
I couldn't find pricing details for OnSolve. For the most current pricing information, it's best to contact OnSolve directly or visit their website. This will help you determine if OnSolve is worth the investment for your needs.
Is OnSolve customer service good?
Customer reviews on OnSolve's customer service are mixed. While some users describe the support as helpful, especially during initial setup, others have not mentioned their experience with customer service.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.