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NGP VAN description
NGP VAN, now known as Bonterra, provides software solutions for non-profit organizations, foundations, and government agencies. Their tools help manage fundraising, donor engagement, grantmaking, and impact measurement. They aim to make a social impact by increasing giving and empowering organizations to achieve their missions. While they primarily work with non-profits, their corporate solutions focus on strategic philanthropy and employee engagement programs.
What companies are using NGP VAN?
Who is NGP VAN best for
NGP VAN, now Bonterra, offers software for non-profits and government agencies to manage fundraising, grants, and donor engagement. Users praise its comprehensive voter data and campaign tools but find the interface clunky and customer support inconsistent. Best for organizations focused on social impact and seeking robust reporting and communication features.
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Best fit for small, medium, and enterprise-level non-profits and government agencies.
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Ideal for non-profits and government agencies seeking to improve fundraising and donor engagement.
NGP VAN features
| Supported NGP VAN supports reporting on donations, donors, and fundraising campaigns. |
| Supported Recurring donations are supported with customizable options and frequencies. |
| Supported Offline donations can be tracked and added to donor profiles. |
| Supported NGP VAN's CRM tools can be adapted to manage stakeholder relationships. |
| Supported NGP VAN supports targeted communication via email, social media, and direct mail. |
| Supported NGP VAN supports donor database integration through its CRM. |
| Supported NGP VAN allows creating and customizing online donation forms, including multi-step and single-page forms. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
NGP VAN reviews
We've summarised 131 NGP VAN reviews (NGP VAN Capterra reviews and NGP VAN G2 reviews) and summarised the main points below.
- Comprehensive voter data and targeting capabilities, enabling effective outreach.
- Integrated tools for various campaign activities, like fundraising, canvassing, and phone banking.
- MiniVAN app praised for streamlining canvassing and data collection.
- Compliance tools simplify campaign finance reporting.
- Clunky and non-intuitive interface, often cited as difficult to learn and navigate.
- Inconsistent customer support experiences, ranging from helpful to unresponsive.
- Data accuracy issues, with outdated or incorrect voter information.
- Difficulties with list management, including expiration and sharing.
NGP VAN pricing
The commentary is based on 3 reviews from NGP VAN Capterra reviews and NGP VAN G2 reviews.
NGP VAN's pricing is generally considered expensive, especially for smaller campaigns. While users find the cost justifiable due to powerful features like voter targeting and data management, billing issues and the platform's high price point remain concerns.
Users sentiment
See the NGP VAN pricing page.
NGP VAN alternatives
NationBuilderBetter for organizations focused on community growth and mobilization. A good NGP VAN competitor for legal and professional services. Has a more integrated platform, but more limited website customization.Read more
ActionKitBetter for event management and reporting. Lacks robust features like offline donation tracking, recurring donations, and advocacy campaign management. No user reviews available.Read more
DonariusBetter for churches and nonprofits seeking affordable, easy-to-use donation and member management software. Locally installed with a one-time purchase, unlike NGP VAN’s subscription model. Excellent customer support.Read more
CrowdChangeBetter for organizations focused on healthcare or education. Excellent customer support and an easy-to-use interface are praised by users. Peer-to-peer fundraising is a key feature. An NGP VAN alternative or competitor.Read more
Engaging NetworksMore focused on online engagement, fundraising, and advocacy. Has more momentum in employee growth. Offers better customer support and frequent updates but has a steeper learning curve and limited reporting.Read more
NGP VAN FAQ
What is NGP VAN and what does NGP VAN do?
NGP VAN, now Bonterra, offers software for nonprofits, foundations, and government agencies. It manages fundraising, donor engagement, grantmaking, and impact measurement. NGP VAN helps organizations streamline workflows and boost mission impact.
How does NGP VAN integrate with other tools?
NGP VAN, now Bonterra, integrates with tools for various campaign activities, including fundraising, canvassing, and phone banking. It offers a MiniVAN app for streamlined canvassing and data collection, plus compliance tools to simplify campaign finance reporting. It also supports donor database integration through its CRM.
What the main competitors of NGP VAN?
Top alternatives to NGP VAN include NationBuilder, ActionKit, Engaging Networks, and EA Digital Tools. These platforms offer similar features for fundraising, advocacy, and constituent management, catering to non-profits and political organizations.
Is NGP VAN legit?
Yes, NGP VAN, now Bonterra, is a legitimate software provider. They offer fundraising and donor management tools trusted by nonprofits and government agencies. However, some users find the interface clunky and report inconsistent customer support. For more info, visit their website.
How much does NGP VAN cost?
I cannot find pricing information for NGP VAN. Contact NGP VAN directly to discuss product pricing and determine if it's worth the cost for your needs.
Is NGP VAN customer service good?
NGP VAN's customer service receives mixed reviews. While some users describe helpful and responsive support, others report unhelpful experiences and difficulty getting timely assistance, particularly with technical issues. Several users mention long wait times and unresolved problems.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.