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NetSupport DNA description
NetSupport DNA is a comprehensive IT asset management tool designed for both businesses and educational institutions. It allows you to track all your hardware and software from a central location, simplifying IT management tasks. The software provides detailed reports on hardware specifications, software licenses, internet and application usage, and more. These insights help you optimize IT spending, ensure software compliance, and plan for future technology upgrades. The education edition includes additional features focused on online safety, such as monitoring student internet activity and providing tools for safeguarding against cyberbullying and other online risks.
Who is NetSupport DNA best for
NetSupport DNA offers comprehensive IT asset management, helping small businesses track hardware and software. It provides detailed reports on licenses and usage to optimize spending. The education edition includes online safety features like internet monitoring.
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Best for small businesses.
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Not industry-specific.
NetSupport DNA alternatives
Symantec Endpoint SecurityBetter for enterprise companies. Stronger security features like real-time scanning and anti-exploit protection. Broader industry fit. More established, but experiencing slower growth. Note that users mention resource usage and uninstall difficulties.Read more
vScopeBetter for finance, ecommerce, retail, manufacturing, education, software, government, and professional services. Has grown faster and has positive user reviews on its automated discovery, user-friendly interface, and security focus. However, setup can be complex.Read more
Symantec End-user Endpoint SecurityBetter for enterprise companies and the software, IT and telecommunications industry. Focuses on password management using geographical locations rather than asset management. Has more momentum but declining employee growth. Offers real-time protection and enhanced security with client-side password generation. Users appreciate its effectiveness but note high resource usage and complex management. A NetSupport DNA alternative and competitor.Read more
TeqtivityBetter for managing IT assets throughout their lifecycle, including onboarding/offboarding automation. Offers a mobile app for convenient access. Has significantly more momentum. A NetSupport DNA competitor and alternative.Read more
InvGate InsightBetter for medium to large businesses. Geared towards IT, finance, manufacturing, construction, transportation, and professional services. More user-friendly. Has superior momentum. Offers device and hardware inventory reports, asset tracking with QR codes, and Active Directory integration.Read more
ReftabBetter for a wider range of industries and has more positive user reviews. It is growing faster and offers more features, including RFID integration, mobile app support, and maintenance history tracking. It is considered easier to use with excellent customer support. A NetSupport DNA competitor and alternative.Read more
NetSupport DNA FAQ
What is NetSupport DNA and what does NetSupport DNA do?
NetSupport DNA is an IT asset management solution for businesses and schools. It offers centralized hardware and software tracking, detailed reporting, and internet usage monitoring. These features enable optimized IT spending, software compliance, and improved online safety.
How does NetSupport DNA integrate with other tools?
NetSupport DNA integrates with Active Directory and Google Classroom for user synchronization and single sign-on. It also offers API integrations for connecting with other systems. However, specific integrations beyond these are not readily available.
What the main competitors of NetSupport DNA?
Alternatives to NetSupport DNA include vScope, Teqtivity, InvGate Insight, and Reftab. These IT asset management solutions offer similar functionalities, such as tracking hardware and software, generating reports, and managing licenses. Symantec Endpoint Security focuses on endpoint protection, not asset management.
Is NetSupport DNA legit?
Yes, NetSupport DNA is a legitimate IT asset management software. It helps businesses and schools track hardware and software, ensuring compliance and optimizing IT spending. Reviews on Capterra and Glassdoor rate it highly.
How much does NetSupport DNA cost?
I cannot find pricing details for NetSupport DNA. Contact NetSupport directly for product pricing and to determine if the product is worth the investment for your needs.
Is NetSupport DNA customer service good?
NetSupport DNA's customer support receives positive feedback. Users highlight the helpfulness of the support team, especially during the initial setup process, which can be somewhat time-consuming.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.