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Mux

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Last updated on

Company health

Employee growth
3% decrease in the last year
Web traffic
16% decrease in the last quarter
Financing
January 2021 - $174M

Ratings

G2
4.4/5
(19)
TrustPilot
3.2/5
(1)
Glassdoor
4.2/5
(24)

Mux description

Mux is a video platform that simplifies the process of adding video features to websites and applications. It provides developers with tools to handle the complexities of video hosting, streaming, and analytics. This allows businesses to deliver high-quality video experiences without building and managing their own infrastructure from scratch. Mux is trusted by companies of all sizes, from startups to large enterprises, for its reliability, scalability, and ease of use.


Who is Mux best for

Mux is a developer-friendly video platform simplifying video integration into websites and apps. Praised for its high-quality streaming and comprehensive analytics, Mux caters to businesses of all sizes. However, some users mention the high cost and limited UI functionality. Ideal for development teams seeking robust video features.

  • Best for small to mid-sized businesses.

  • Fits various industries needing video integration.


Mux features

Type in the name of the feature or in your own words tell us what you need
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Mux provides detailed video analytics, including engagement and quality of experience metrics.

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Mux supports adaptive video streaming using HLS technology.

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Mux utilizes a Content Delivery Network (CDN) to deliver fast and reliable video streaming.

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Mux supports live streaming with various latency options.

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Mux provides secure video hosting, storage, and management capabilities.

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Mux supports building a TikTok-like vertical video feed using its APIs and features.


Mux pricing

The commentary is based on 5 reviews from Mux G2 reviews.

Mux offers a flexible pay-as-you-go pricing model, praised by startups for scaling alongside their needs. While some users mention complexities with billing analysis, others appreciate the cost-effectiveness, especially storage billed by minute watched, not raw file size. Free options are also available to get started.

Users sentiment

Strongly positive
+1

See the Mux pricing page.


Mux alternatives

  • Logo of Vimeo
    mux vs Vimeo
    Better suited for marketing and creative professionals. Has broader industry applicability. A Mux alternative growing its team more quickly.
    Read more
  • Logo of api.video
    api.video
    Offers shared workspaces for team collaboration. Has a higher average rating, but fewer reviews. Mux alternative experiencing slower growth.
    Read more
  • Logo of Adilo
    Adilo
    Better for Education, Marketing & Advertising, and Software/IT. More secure video storage options. Podcast hosting available. Rated higher than Mux by users. More positive pricing sentiment.
    Read more
  • Logo of Wistia
    Wistia
    Better suited for marketing and sales teams. Has higher ratings and is growing faster. More applicable across various industries.
    Read more
  • Logo of Vidzflow
    Vidzflow
    Better fit for Webflow users. Simpler and more affordable, but with more limited features and customization. No live streaming capabilities. Stronger customer service and easier to use.
    Read more
  • Logo of Vidcast
    Vidcast
    Better for team communication and collaboration. More suitable for short video messaging. Good for internal communication. A Mux alternative.
    Read more

Mux FAQ

  • What is Mux and what does Mux do?

    Mux is a developer-friendly video platform that simplifies video streaming and hosting. It offers APIs and SDKs for features like live streaming, adaptive bitrate streaming, and video analytics, allowing businesses to deliver high-quality video experiences.

  • How does Mux integrate with other tools?

    Mux integrates seamlessly with other tools through its robust, developer-friendly API. This API is well-documented, facilitating smooth integration with various platforms and frameworks. It also offers webhooks for real-time notifications and updates.

  • What the main competitors of Mux?

    Top Mux competitors include Vimeo, api.video, and Wistia. These alternatives offer similar video hosting, streaming, and analytics capabilities. Some users prefer these options for specific features or pricing models.

  • Is Mux legit?

    Mux is a legitimate and safe video platform used by many businesses. It's known for its developer-friendly tools and high-quality streaming. However, be aware of the potential costs and some limitations mentioned by users.

  • How much does Mux cost?

    Mux's pricing model is not publicly available. Contact their sales team to get a customized quote based on your video streaming needs and determine if Mux is worth the investment.

  • Is Mux customer service good?

    Mux's customer service receives mixed reviews. Some users praise the team's responsiveness and willingness to improve their product based on feedback. Others express frustration with poor support, requiring personal connections for issue resolution.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.