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Muster

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Company health

Employee growth
42% decrease in the last year
Web traffic
40% increase in the last quarter

Ratings

G2
4.9/5
(20)

Muster description

Muster is a grassroots advocacy platform designed to help organizations, particularly nonprofits, associations, and agencies, influence public policy. It allows you to manage your supporters, run targeted campaigns, and track your impact. Key features include advocate relationship management (CRM) with mapping, email and text outreach, customizable online action forms, and performance analytics. Muster prides itself on being easy to use and providing strong customer support.


Who is Muster best for

Muster is a user-friendly advocacy platform ideal for small nonprofits seeking to influence public policy. Users praise its intuitive interface, excellent customer support, and impactful reporting. However, some find the email sending limits and initial learning curve challenging. Consider Muster if your organization needs an affordable and effective tool to manage supporters and run targeted campaigns.

  • Best for small nonprofits and advocacy groups.

  • Ideal for nonprofits focused on public policy and advocacy.


Muster features

Type in the name of the feature or in your own words tell us what you need
Supported

Muster supports contacting federal officials and agencies.

Supported

Muster supports contacting state officials via email and SMS.

Supported

Muster supports targeted advocacy via emails and social media, and targets officials.

Supported

Muster supports advocacy campaigns, including targeting officials and coordinating activities.

Supported

Muster supports campaign impact tracking with analytics dashboards and real-time performance monitoring.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+1

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Ease of Implementation

Rather positive
+0.5

Muster pricing

The commentary is based on 6 reviews from Muster G2 reviews.

Muster's pricing is frequently praised as reasonable, cost-effective, and a great overall value. Users appreciate the tiered features and ability to purchase only what's needed. This makes Muster accessible for organizations seeking affordable and impactful advocacy solutions.

Users sentiment

Strongly positive
+1

See the Muster pricing page.


Muster alternatives

  • Logo of NationBuilder
    NationBuilder
    Better suited for organizations seeking fundraising and website building tools. Has broader industry applicability, including legal and professional services. NationBuilder is growing faster.
    Read more
  • Logo of MonkeyPod
    MonkeyPod
    Better for donor and grant management. Grows faster and has more momentum. Integrates bookkeeping and donation management. Offers an all-in-one platform for various nonprofit needs with affordable and scalable pricing.
    Read more
  • Logo of Qomon
    Qomon
    Better suited for organizations focused on Software, IT & Telecommunications, Energy & Utilities, Marketing & Advertising, and Professional Services. Has more momentum currently. Offers contact management, event planning, petition creation, and data analysis. A Qomon alternative, Muster, may be a better choice for those needing targeted state-level advocacy and robust reporting.
    Read more
  • Logo of New/Mode
    New/Mode
    More focused on online advocacy campaigns. Has more website traffic momentum. Lower ratings on G2.
    Read more
  • Logo of DonorPerfect
    DonorPerfect
    More focused on fundraising and donor management. Better for organizations focused on donations and donor retention. Caters to a wider range of healthcare and media organizations. Has grown faster in website traffic.
    Read more
  • Logo of Engaging Networks
    Engaging Networks
    More focused on fundraising and donor management. Has more momentum based on website traffic and employee growth. Users appreciate the flexible platform and frequent updates but dislike the limited reporting and complex interface.
    Read more

Muster FAQ

  • What is Muster and what does Muster do?

    Muster is a grassroots advocacy platform for organizations, especially nonprofits, to influence public policy. It provides tools to manage supporters, launch targeted campaigns, track impact, and contact officials. Muster is known for its ease of use and excellent customer support.

  • How does Muster integrate with other tools?

    Muster integrates with WordPress via a plugin, enhancing website advocacy actions. Users appreciate its integration capabilities for streamlined campaigns, although some have noted Wix compatibility issues. Further integration details are limited.

  • What the main competitors of Muster?

    Muster's main competitors include NationBuilder, MonkeyPod, Qomon, New/Mode, and Engaging Networks. These platforms offer similar features for advocacy, community engagement, and fundraising, catering to nonprofits and advocacy groups.

  • Is Muster legit?

    Muster appears to be a legitimate platform, boasting positive reviews for its ease of use and responsive customer support. However, potential users should be aware of some limitations regarding email sending capabilities and formatting options. For organizations seeking robust advocacy tools, exploring alternatives like NationBuilder or Qomon may also be beneficial.

  • How much does Muster cost?

    I couldn't find pricing details for Muster. For the most up-to-date pricing information, I recommend visiting Muster's website or contacting their sales team directly. This will ensure you get the most accurate details about whether Muster is worth the investment for your needs.

  • Is Muster customer service good?

    Muster's customer service is consistently praised in reviews. Users describe the support team as "responsive," "helpful," "professional," and "excellent." The readily available support and quick response times contribute to a positive customer experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.