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MoeGo description
MoeGo is a cloud-based software designed for pet care businesses of all sizes, from single groomers to large franchises. It offers a suite of tools to manage appointments, scheduling, customer communications, payments, and marketing. MoeGo aims to streamline operations, reduce no-shows, increase revenue, and improve customer satisfaction for pet care businesses. Its features include online booking, automated reminders, route optimization, marketing tools, and customer relationship management. MoeGo emphasizes its user-friendly interface and 24/7 customer support.
What companies are using MoeGo?
Who is MoeGo best for
MoeGo helps pet care businesses, especially groomers, manage appointments, clients, and marketing. Users praise its user-friendly interface, automated reminders, and 24/7 support. However, some find the limited SMS messages and lack of in-app calling frustrating. With a 4.9/5 rating on G2, MoeGo simplifies pet care management.
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Best for small pet care businesses seeking streamlined operations and growth.
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Ideal for pet groomers, offering specialized tools for managing appointments and client communication.
MoeGo features
Supported Clients can message businesses through MoeGo. |
Supported MoeGo supports appointment scheduling for grooming, boarding, and daycare. |
Supported MoeGo sends automated reminders for upcoming appointments. |
Supported Clients can book appointments online using MoeGo's online booking system. |
Supported MoeGo supports online payments via credit cards and MoeGo Pay. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
MoeGo reviews
We've summarised 103 MoeGo reviews (MoeGo G2 reviews) and summarised the main points below.
- User-friendly interface and mobile app simplifies scheduling and client management.
- Automated appointment reminders and confirmations reduce no-shows and save time.
- Smart scheduling and route optimization features help streamline mobile grooming operations.
- 24/7 customer support is readily available and responsive to user inquiries.
- Continuously updated with new features and improvements based on user feedback.
- Limited SMS messages require purchasing additional packages, increasing overall cost.
- Lack of phone call feature necessitates using a separate communication app.
- Reporting features need improvement, especially regarding clarity and direct access to Stripe performance data.
- Some inconsistencies between desktop and mobile app versions can lead to accidental changes in recurring appointments.
- Limited customization for online booking, such as assigning groomers or specifying service areas.
MoeGo pricing
The commentary is based on 10 reviews from MoeGo G2 reviews.
MoeGo offers various pricing plans with features for different business sizes. Some reviewers found the cost high, especially in Canada, and the limited SMS messages costly. However, many consider the pricing worthwhile due to MoeGo's comprehensive features and excellent customer support.
Users sentiment
See the MoeGo pricing page.
MoeGo alternatives
Savvy Pet SpaStreamlines pet grooming businesses with scheduling, booking, and client tools.Read more
MoeGo FAQ
MoeGo is cloud-based software for pet care businesses, from individual groomers to large franchises. It streamlines scheduling, client communication, payments, and marketing with features like online booking, automated reminders, and route optimization. MoeGo helps reduce no-shows, boost revenue, and improve customer satisfaction.
What is MoeGo and what does MoeGo do?
MoeGo is cloud-based software for pet care businesses, from individual groomers to large franchises. It streamlines scheduling, client communication, payments, and marketing with features like online booking, automated reminders, and route optimization. MoeGo helps reduce no-shows, boost revenue, and improve customer satisfaction.
MoeGo integrates with various payment processors, including Stripe, and offers a two-way messaging feature for client communication. While it lacks direct phone call integration, its focus remains on streamlining online interactions and payment processing for pet care businesses. Further integration details are limited.
How does MoeGo integrate with other tools?
MoeGo integrates with various payment processors, including Stripe, and offers a two-way messaging feature for client communication. While it lacks direct phone call integration, its focus remains on streamlining online interactions and payment processing for pet care businesses. Further integration details are limited.
MoeGo's main competitors include Time To Pet, Savvy Pet Spa, BusyPaws, PetPocketbook, Easy Busy Pets, and Pet Manager. These alternatives offer similar features for pet care businesses, such as scheduling, online booking, and client communication tools.
What the main competitors of MoeGo?
MoeGo's main competitors include Time To Pet, Savvy Pet Spa, BusyPaws, PetPocketbook, Easy Busy Pets, and Pet Manager. These alternatives offer similar features for pet care businesses, such as scheduling, online booking, and client communication tools.
MoeGo appears to be a legitimate software solution for pet care businesses. User reviews praise its user-friendly interface, automated reminders, and 24/7 support. However, potential users should be aware of the limited SMS messages and consider if the features meet their specific business needs.
Is MoeGo legit?
MoeGo appears to be a legitimate software solution for pet care businesses. User reviews praise its user-friendly interface, automated reminders, and 24/7 support. However, potential users should be aware of the limited SMS messages and consider if the features meet their specific business needs.
Unfortunately, pricing information for MoeGo is not available. If you are interested in learning more about MoeGo's product pricing, it is best to contact them directly for a quote.
How much does MoeGo cost?
Unfortunately, pricing information for MoeGo is not available. If you are interested in learning more about MoeGo's product pricing, it is best to contact them directly for a quote.
MoeGo's customer service is excellent. Users consistently praise the readily available and highly responsive 24/7 support team. They appreciate the helpful and quick responses to inquiries and problem resolution. The MoeGo team actively solicits and implements user feedback, demonstrating a commitment to customer satisfaction.
Is MoeGo customer service good?
MoeGo's customer service is excellent. Users consistently praise the readily available and highly responsive 24/7 support team. They appreciate the helpful and quick responses to inquiries and problem resolution. The MoeGo team actively solicits and implements user feedback, demonstrating a commitment to customer satisfaction.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.