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MessageMind description
MessageMind is an AI-powered customer service solution for mid-sized businesses looking to automate support and sales across multiple channels. It offers integrations with popular platforms like WhatsApp, Instagram, and Messenger, enabling 24/7 customer interaction. MessageMind's AI can understand and respond to inquiries in multiple languages, manage bookings, and even process payments. It also features customizable branding and reporting tools to track performance.
Who is MessageMind best for
MessageMind is an AI-powered customer service solution ideal for small businesses. It automates support and sales across various channels like WhatsApp and Instagram, enabling 24/7 customer interaction. It offers multilingual support, booking management, and payment processing, plus customizable branding and reporting tools.
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Best for small businesses seeking streamlined, multi-channel customer service automation.
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No specific industry fit identified yet.
MessageMind features
| Supported MessageMind integrates with CRM systems like Salesforce and HubSpot, enabling data synchronization. |
| Supported MessageMind offers omnichannel support via various platforms like WhatsApp and email. |
| Supported MessageMind supports content generation in multiple languages, including automatic language detection. |
MessageMind pricing
The commentary is based on 4 reviews from MessageMind G2 reviews and MessageMind TrustPilot reviews.
MessageMind's pricing proves cost-effective, with users reporting significant cost reductions in customer service, some by as much as tenfold. This AI-powered solution automates tasks, allowing businesses to optimize resource allocation and boost efficiency without sacrificing service quality.
See the MessageMind pricing page.
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MessageMind has a free trial.
Starter
Includes WhatsApp integration, chatbot for website, image & audio recognition, human transfer option, unlimited training, omnichannel inbox, marketing tools, and 1,000 messages per month.
Professional
Provides features like Messenger and Instagram connection, vocal messages, finance integrations, and 3,000 messages monthly.
Enterprise
Offers advanced integrations with CRM, email, and SMS, no branding, team access, tailored AI training, and 9,000 messages per month.
MessageMind alternatives
Narrato WorkspaceBetter for marketing teams and agencies. A MessageMind alternative geared towards content creation and management, with project management features.Read more
SupsisBetter fit for smaller businesses. Offers live chat features. A free plan is available. MessageMind alternative, competitor.Read more
ShopiaBetter fit for marketing and sales teams needing AI writing and research assistance. Geared towards e-commerce and retail industries. Positive user reviews highlight ease of use and high-quality content generation. Free plan available.Read more
PhraseeBetter for marketing copy generation for enterprise companies. Focuses on email, text, and online ads. A Phrasee alternative for larger marketing teams.Read more
GoZen Content.aiBetter for content creators and SEO professionals. More affordable pricing plans. User-friendly interface praised by users. Offers SEO optimization, language translation, grammar, and plagiarism checking.Read more
NeuronWriterBetter for SEO and content optimization. More affordable MessageMind alternative. Caters to a wider range of business sizes. Has slower momentum.Read more
MessageMind FAQ
What is MessageMind and what does MessageMind do?
MessageMind is an AI-powered customer service automation solution for mid-sized businesses. It integrates with popular messaging platforms like WhatsApp and Instagram, enabling 24/7 multilingual customer interaction, bookings, and payments. It also provides customizable branding and reporting tools.
How does MessageMind integrate with other tools?
MessageMind integrates with popular messaging platforms like WhatsApp, Instagram, and Messenger. It also offers CRM integrations with Salesforce and HubSpot, allowing for seamless data synchronization. This enables businesses to automate customer interactions and manage support efficiently.
What the main competitors of MessageMind?
Alternatives to MessageMind include Supsis, which offers similar AI-powered chatbot solutions for multi-channel customer service. Other competitors are Shopia and Phrasee, focusing on AI-driven content creation and marketing message optimization, respectively.
Is MessageMind legit?
Yes, MessageMind is a legitimate AI-powered customer service solution. It integrates with popular platforms and offers multilingual support. MessageMind appears to be safe and suitable for mid-sized businesses seeking to automate customer interactions.
How much does MessageMind cost?
MessageMind's pricing starts at $79/month for the Starter plan, $199/month for the Professional plan, and $499/month for the Enterprise plan. The best plan for your business depends on your message volume and desired features. A 30-day free trial is available.
Is MessageMind customer service good?
Customers rave about MessageMind's human-like AI, leading to improved customer satisfaction and reduced response times. The readily available multilingual support and easy implementation are also frequently praised. Some users find the AI training process slightly complex.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.