Last updated on
Company health
Ratings
Matterport description
Matterport creates immersive 3D, digital replicas of physical spaces. These replicas, called "digital twins", can be viewed, explored, and shared online. Businesses use Matterport to market properties, manage construction projects, document facilities, and more. It offers various cameras and scanning services to create these digital twins, along with a software platform for accessing, customizing, and analyzing them. Matterport is known for its realistic and easily navigable 3D models, used across industries like real estate, construction, and hospitality.
Who is Matterport best for
Matterport empowers businesses to create immersive 3D digital twins of physical spaces. Users praise the high-quality virtual tours and easy-to-use interface, finding them valuable for remote collaboration and project documentation. However, some users have reported app bugs and high subscription costs. Matterport is best suited for small to medium businesses in real estate, construction, or facilities management seeking to enhance their marketing and project management capabilities.
-
Best fit for small to medium-sized businesses.
-
Ideal for real estate, construction, and facilities management.
Matterport features
| Supported Matterport supports communication and collaboration via Notes and email notifications within its digital twins. |
| Supported Matterport integrates with various platforms using APIs, SDKs, and direct integrations like Autodesk Construction Cloud. |
| Supported Matterport allows creating and integrating virtual tours, enhancing remote property exploration. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Ease of Use
Reliability and Performance
Ease of Implementation
Matterport reviews
We've summarised 91 Matterport reviews (Matterport G2 reviews) and summarised the main points below.
- High-quality 3D virtual tours that are immersive and professional.
- Easy to use interface for capturing and sharing virtual tours.
- Useful measurement tools within the virtual tours for planning and estimations.
- Integration with other platforms like Google Street View expands reach.
- Provides a valuable tool for remote collaboration and project documentation.
- App bugs and stability issues, leading to project closures and client loss.
- Subscription costs and hosting fees are considered high, especially for limited usage.
- Inaccurate automated model adjustments, requiring manual corrections.
- Customer support response times can be slow and unhelpful for complex issues.
- Limited device compatibility, notably Android, impacting usability.
Matterport pricing
The commentary is based on 14 reviews from Matterport G2 reviews.
Matterport's pricing is generally considered high, especially the initial camera investment. While the software is praised for its quality and features, some users find the subscription and hosting costs expensive, particularly for occasional use. Others mention hidden or unexpected charges.
Users sentiment
Matterport alternatives
NorthspyreBetter for budget and vendor management. A good Matterport alternative for users focused on insightful data analysis for budget management.Read more
Blackshark.aiBetter fit for smaller companies. Has a faster growing website traffic but slower employee growth. Provides a digital twin of the entire planet, unlike Matterport's focus on individual spaces. A Matterport competitor and alternative focusing on macro-level geographic data analysis.Read more
SimproBetter for field service management in trades businesses like HVAC or plumbing. Simpro is growing faster and offers features like technician dispatch, job costing, and accounting integration. However, users dislike its clunky mobile app and complex interface. A good Matterport alternative.Read more
Autodesk Construction CloudBetter for enterprise construction companies. Has broader integrations with accounting software. More popular and growing faster.Read more
ProcoreBetter fit for medium and large construction companies. More features for financial management, resource management, and team collaboration. Has significantly more momentum. Higher rated and easier to use. A strong Matterport competitor and alternative.Read more
KuulaBetter fit for education, real estate, media, marketing, and e-commerce. A strong Matterport competitor with more positive user reviews and faster employee growth. Easier to use with excellent customer support.Read more
Matterport FAQ
What is Matterport and what does Matterport do?
Matterport creates immersive 3D digital twins of real-world spaces. Used across real estate, construction, and facilities management, Matterport's platform enables virtual tours, facilitates collaboration, and offers spatial data analysis. Its features include virtual tours, measurement tools, and integrations with other platforms.
How does Matterport integrate with other tools?
Matterport integrates with other platforms using APIs, SDKs, and direct integrations. A key integration is with Autodesk Construction Cloud, streamlining workflows. It also facilitates virtual tours, enhancing remote property exploration and collaboration.
What the main competitors of Matterport?
Matterport's main competitors include Kuula, Autodesk Construction Cloud, and Procore. These alternatives offer similar 3D capture and project management functionalities for various industries, particularly real estate and construction. Other competitors like Northspyre and Simpro focus on project financial tracking and business management for the construction industry.
Is Matterport legit?
Yes, Matterport is a legitimate company offering 3D digital twin technology. While users praise the immersive tours and ease of use, some have reported issues with software bugs and pricing. Consider these factors when evaluating if Matterport is safe and suitable for your needs.
How much does Matterport cost?
Matterport pricing information is not publicly available. Contact Matterport directly for detailed pricing based on your specific needs and to determine if Matterport is worth the investment.
Is Matterport customer service good?
Matterport's customer service receives mixed reviews. While some praise the support team's responsiveness and helpfulness, others report slow response times, unhelpful solutions, and difficulty resolving complex issues. Some users have had very negative experiences, even losing clients due to unresolved technical problems.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.