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MalCare description
MalCare is a website security service that automatically scans for and removes malware. It helps businesses prevent being blacklisted by Google or blocked by web hosts. Its standout features are its comprehensive scanning and automated malware removal, promising a secure website experience. However, it's important to note that MalCare focuses primarily on security and may need to be combined with other tools for a complete website management solution.
Who is MalCare best for
MalCare offers automated malware scanning and removal, protecting websites from threats and blacklisting. Users praise its comprehensive security features and fast customer support. However, some users have noted unclear plan limitations and occasional removal failures. Ideal for small to medium-sized businesses, especially e-commerce sites using WordPress, looking for affordable and effective security.
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Best for small to medium businesses (1-100 employees) seeking robust website security.
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Well-suited for e-commerce businesses using WordPress.
MalCare features
| Supported MalCare automatically removes malware with one click, including complex types. |
| Supported MalCare protects against code injections using malware scanning, a web application firewall, and real-time monitoring. |
| Supported MalCare blocks inbound traffic based on IP addresses and geographical location. |
| Supported MalCare detects vulnerabilities in open-source WordPress plugins and themes. |
| Supported MalCare detects and blocks various malware types, including viruses, trojans, ransomware, and spyware. |
MalCare reviews
We've summarised 73 MalCare reviews (MalCare TrustPilot reviews and MalCare G2 reviews) and summarised the main points below.
- Effective malware scanning and removal, praised for cleaning infected sites.
- Fast and efficient customer support, often responding within minutes.
- Comprehensive security features beyond malware removal, including firewall, backups, and updates.
- User-friendly dashboard and easy setup.
- Good value for money, considering the range of features offered.
- Plan limitations are not clear and can lead to unexpected extra costs.
- Difficulty getting refunds.
- Some users report the "free" version is misleading.
- Occasional failures of the automatic malware removal, requiring manual intervention.
- Some negative reports about customer service responsiveness and competency.
MalCare pricing
The commentary is based on 2 reviews from MalCare G2 reviews.
MalCare offers various pricing plans, best for users with a fixed number of websites. Some users have expressed concerns about plan limitations and refund policies regarding adding and removing sites, finding them inflexible. However, others find the pricing excellent for the value, especially for managing multiple websites.
See the MalCare pricing page.
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MalCare has a free plan.
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MalCare has a free trial.
Plus
Daily Automatic Malware Scans, 1-Click Automatic Cleanups, Advanced Firewall, Brute Force Login Protection, AI Malware Scan (1/day), Instant Malware Removal, Real-Time Firewall, Bot Protection, Vulnerability Scanner, 24h Expert Response Time, Bullet Proof Backups, Uptime Monitoring, One-click Staging, WP Activity Log.
Prime
1-Click Backup Restore, 2 Daily Automatic Cleanups, 90 Days Backup Storage, 28 Days of Staging Website, Everything in Plus Plan, AI Malware Scan (2/day), Automatic Backups(2/day), 1-Click Restore, Uptime Monitoring, WP Activity Logs, 18h Expert Response Time, Sandbox Updates, Visual Monitoring, Performance Monitoring
Pro
6 Hourly Malware Scans, 4 Daily Automatic Backups, 365 Days Backup Storage, 90 Days of Staging Website, Everything in Prime Plan, AI Malware Scan (4/day), Automatic Backups(4/day), One-Click Staging, Sandbox Updates, Visual Monitoring, Performance Monitoring, 12h Expert Response Time, Instant Staging, Automated Form Testing, Annual Security Audit, API Access, Account Manager
Max
6 Hourly Malware Scans, 4 Daily Automatic Backups, 365 Days Backup Storage, 90 Days of Staging Website, Everything in Pro Plan, AI Malware Scan (1/hr), Automatic Backups(1/hr), Instant Staging, Advanced Monitoring, Automated Form Testing, API Access, Annual Security Audit, Account Manager, 6h Expert Response Time
MalCare alternatives
JetpackBetter performance and ease of use. A broader set of features beyond just security, including performance enhancements and marketing tools. Negative customer support reviews should be considered. A MalCare alternative and competitor.Read more
ManageWPBetter for users managing multiple WordPress websites. Offers a free plan. Handles core updates, plugins, and themes. Less focused on security, requiring manual malware removal. Negative customer service reviews.Read more
MainWPBetter for managing multiple WordPress sites from a single dashboard. Free version available. A MalCare alternative and competitor.Read more
InfiniteWPBetter for users managing a larger portfolio of WordPress sites. Caters to freelancers, agencies, and enterprises. Focuses on streamlining updates, backups, security monitoring, and client reporting.Read more
Microsoft Defender for CloudBetter for securing cloud infrastructure across various platforms, not just WordPress. Broader security focus encompassing cloud workload and storage protection, vulnerability management, and compliance. Has more momentum in the market. More suitable for larger organizations managing complex cloud environments.Read more
MalCare FAQ
What is MalCare and what does MalCare do?
MalCare is a website security service specializing in malware scanning and removal. It helps protect websites from threats, prevents blacklisting, and offers automated cleanup, firewall protection, and vulnerability detection. While praised for its effectiveness and ease of use, some users have noted limitations with plan clarity and occasional removal failures.
How does MalCare integrate with other tools?
MalCare integrates with WordPress through a plugin. It doesn't offer direct integrations with other specified tools, focusing primarily on its core security features within the WordPress environment. For broader website management, combining MalCare with other tools may be necessary.
What the main competitors of MalCare?
MalCare's main competitors include Jetpack, ManageWP, MainWP, InfiniteWP, and Virusdie. These alternatives offer similar website security and management features, catering to various needs and budgets. Some, like Jetpack, focus on WordPress, while others like Virusdie offer broader website protection.
Is MalCare legit?
Yes, MalCare is a legitimate website security service. User reviews praise its effective malware scanning, removal, and comprehensive security features. However, some users have reported issues with plan limitations and occasional removal failures.
How much does MalCare cost?
MalCare offers a free trial and a free version with limited features. Paid plans are Plus ($149/year), Prime ($199/year), Pro ($299/year), and Max ($499/year), each offering progressively advanced malware protection and WordPress security features. Is MalCare worth it? It depends on your needs and budget.
Is MalCare customer service good?
MalCare's customer service receives mixed reviews. While many users praise the quick and efficient support, some have reported negative experiences with responsiveness and competency. Others mention difficulty getting refunds. However, the majority of users appreciate the helpfulness in resolving website hacking issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.