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Jetpack description
Jetpack is a popular tool designed specifically for websites using WordPress. It offers a collection of features focused on security, performance, and growth, such as automated security checks, faster loading times, and tools to help attract more visitors. It’s designed to simplify website management for businesses of all sizes using WordPress. This allows you to concentrate on other aspects of your business while Jetpack handles your website's security, speed, and other important tasks.
Who is Jetpack best for
Jetpack simplifies WordPress website management with security, performance, and growth features. Users praise its ease of use and all-in-one functionality but have concerns about customer support and unexpected charges. A great fit for small to medium businesses seeking an affordable solution to manage their WordPress site.
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Ideal for small to medium-sized businesses using WordPress.
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Suitable for industries like Healthcare, Finance, E-commerce, Education, and Media.
Jetpack features
| Supported Jetpack protects against brute force attacks by blocking malicious login attempts. |
| Supported Jetpack Boost plugin supports caching and improves loading times. |
| Supported Jetpack offers both manual IP blocking and automatic Web Application Firewall (WAF). |
| Supported Jetpack supports plugin installation, activation, deactivation, and updates. |
| Supported Jetpack supports integration with Facebook, Instagram, LinkedIn, Tumblr and more. |
| Supported Jetpack offers malware scanning through its free Jetpack Protect and paid Jetpack Scan features. |
| Supported Jetpack offers SEO tools like title and meta description customization in its Professional plan. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Jetpack reviews
We've summarised 159 Jetpack reviews (Jetpack TrustPilot reviews, Jetpack Capterra reviews and Jetpack G2 reviews) and summarised the main points below.
- User-friendly interface and easy setup
- Cloud backup and activity log feature
- Brute force attack protection
- Regular updates and new features
- All-in-one tool for various website needs
- Terrifying customer support; unresponsive when website is down
- Backup/restore feature unreliable and unsupported
- Unexpected charges and difficulty canceling plans
- Website slowdown reported by some users
- Limited customization options for essential features
Jetpack pricing
The commentary is based on 52 reviews from Jetpack Capterra reviews, Jetpack G2 reviews and Jetpack TrustPilot reviews.
Jetpack offers a free version with limited features, while many users find the premium plans expensive. Some express frustration with unexpected charges and difficulty canceling subscriptions. Others find the pricing reasonable considering the extensive features offered.
Users sentiment
See the Jetpack pricing page.
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Jetpack has a free plan.
Security
Comprehensive site security made simple. Includes VaultPress Backup (10GB), Scan, Akismet Anti-spam (10k API calls/mo)
Growth
Grow your audience effortlessly. Includes Stats (10k site views - upgradeable), Social, Newsletter and monetization tools
Complete
Get the full Jetpack suite with real-time security tools, improved site performance, and tools to grow your business.
Jetpack alternatives
MalCareMore focused on security and malware removal. Lacks features for performance and growth.Read more
Google WorkspaceBetter for team collaboration and general productivity. A broader alternative to a Jetpack competitor, not limited to WordPress websites. Offers a wider range of productivity and collaboration tools. More user-friendly and reliable.Read more
Solid SuiteMore focused on core website maintenance features. Has significantly less momentum based on web traffic and employee growth. Lacks the breadth of features offered by Jetpack, especially concerning performance enhancements and growth tools. No user reviews or ratings available to assess user satisfaction.Read more
WixBetter for users seeking an all-in-one platform for building and managing websites, including e-commerce and marketing tools. More suitable for users without coding experience, offering a drag-and-drop interface. Wix has received more user reviews.Read more
MilesWebBetter for users seeking comprehensive hosting solutions including VPS and dedicated servers. Favored for affordable pricing and strong customer support, though responses can be slow. A strong Jetpack competitor for those prioritizing hosting and domain services.Read more
WordPress.comBetter for users seeking an all-in-one platform rather than a plugin-based approach. Caters to a wider range of business sizes, including large enterprises.Read more
Jetpack FAQ
What is Jetpack and what does Jetpack do?
Jetpack is a WordPress plugin suite offering tools for security, performance, and growth. Features include malware scanning, brute force attack protection, performance caching, and SEO tools. It simplifies website management for WordPress users.
How does Jetpack integrate with other tools?
Jetpack integrates with various social media platforms like Facebook, Instagram, LinkedIn, and Tumblr. It also offers seamless integration with other WordPress plugins, enhancing its functionality and allowing for a centralized management hub.
What the main competitors of Jetpack?
Alternatives to Jetpack include Solid Suite for essential WordPress tools, WordPress.com for managed hosting, Glow for agency website management, and Rocket.net for performance-focused hosting. Each offers a unique approach to website management.
Is Jetpack legit?
Jetpack is a legitimate tool for WordPress sites, offering features like security, performance enhancements, and marketing tools. However, some users have reported negative experiences with customer support and unexpected charges. Consider these points when evaluating if Jetpack is safe and right for your needs.
How much does Jetpack cost?
Jetpack offers a free plan. Paid plans start at $9.95/month for Security or Growth, and the Complete plan with all features is $24.95/month. Is Jetpack worth the product pricing? It depends on your website's needs.
Is Jetpack customer service good?
Jetpack's customer service receives negative feedback. Users report slow response times, unhelpful support agents, and difficulty canceling subscriptions. While some appreciate the all-in-one features, the poor customer service experience is a significant drawback.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.