Logo of Maitre'D

Maitre'D

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Last updated on

Company health

Employee growth
11% increase in the last year
Web traffic
8% decrease in the last quarter
Financing
April 2021 - $120M

Ratings

G2
3.8/5
(14)
Capterra
3.6/5
(37)
Glassdoor
4.1/5
(43)

Maitre'D description

Maitre'D is a point-of-sale (POS) software designed specifically for restaurants of all types and sizes, from small cafes to large chains. It helps you manage all aspects of your business, from taking orders and processing payments to tracking inventory and analyzing sales data. Maitre'D offers flexible features like table-side ordering and integrated payment processing. With its cloud-based reporting and mobile management apps, you get real-time business insights and greater control over your operations.


Who is Maitre'D best for

Maitre'D is a restaurant POS system ideal for small to medium-sized businesses in the hospitality industry. Users love the large buttons and pre-loaded items, finding them easy to use and train staff on. However, some find the setup and training for new users difficult, and the system can be slow or crash. Maitre'D offers real-time inventory tracking, labor cost management, flexible payment options, and advanced reporting.

  • Best fit for small to medium-sized restaurants.

  • Ideal for restaurants, cafes, bars, and other hospitality businesses.


Maitre'D features

Type in the name of the feature or in your own words tell us what you need
Supported

Maitre'D offers real-time inventory tracking, updating levels immediately after each sale.

Supported

Maitre'D offers tools for scheduling, time tracking, and payroll integration.

Supported

MaitreD supports credit cards, debit cards, and contactless payments (Apple Pay, Google Pay).

Supported

Maitre'D offers customizable reports, real-time data insights, and tools for analyzing sales and inventory.

Supported

Maitre'D offers core POS functionalities such as order processing, table management, and reporting.


Maitre'D reviews

We've summarised 51 Maitre'D reviews (Maitre'D Software Advice reviews, Maitre'D Capterra reviews and Maitre'D G2 reviews) and summarised the main points below.

Pros of Maitre'D
  • Large, colorful, easy-to-identify buttons.
  • Pre-loaded items (drinks) are helpful.
  • Easy to train staff on basic functions.
  • Good functionality and layout.
  • Tech support is sometimes helpful. (However, many reviews indicated poor support)
Cons of Maitre'D
  • Difficult to set up new users and train new staff.
  • System crashes, freezes, and runs slow.
  • Outdated interface and limited customization.
  • Poor customer support with long wait times.
  • Expensive, especially for limited features.

Maitre'D pricing

The commentary is based on 4 reviews from Maitre'D Capterra reviews and Maitre'D Software Advice reviews.

Maitre'D pricing is a recurring concern. Users report the system is expensive, especially for setup, fixes, and switching credit card processors. Many feel the cost doesn't justify the product's value, citing better alternatives.

Users sentiment

Strongly negative
-1

Maitre'D alternatives

  • Logo of Restolabs
    Restolabs
    Better for smaller businesses. More focused on online ordering and commission-free service. Has stronger momentum. A Maitre'D alternative and competitor.
    Read more
  • Logo of ALLPOS
    ALLPOS
    Better for small businesses. A Maitre'D alternative for retail and restaurants.
    Read more
  • Logo of Faturah
    Faturah
    Better fit for small businesses. Maitre'D is growing faster.
    Read more
  • Logo of Sapaad
    Sapaad
    Better for small and medium businesses. Has a more user-friendly interface and better customer support. Growing faster than Maitre'D. A Maitre'D alternative and competitor.
    Read more
  • Logo of Square Point of Sale
    Square Point of Sale
    Better suited for retail businesses. Easier to use and implement. More popular with a larger user base and higher ratings, making it a strong Maitre'D competitor and alternative.
    Read more
  • Logo of Supy
    Supy
    Better for multi-location restaurants. Focuses on inventory management, cost reduction, and profit improvement. Has positive pricing sentiment and integrates with accounting systems. Maitre'D alternative; Supy competitor.
    Read more

Maitre'D FAQ

  • What is Maitre'D and what does Maitre'D do?

    Maitre'D is a restaurant POS system for all sizes, managing everything from orders and payments to inventory and sales data. It offers table-side ordering, integrated payments, and cloud-based reporting for real-time insights and control. It has been noted for its easy-to-use interface, but some users have reported difficulties with setup and customer support.

  • How does Maitre'D integrate with other tools?

    Maitre'D integrates with various payment processors for credit, debit, and contactless payments. It also offers integrations for payroll and potentially other systems, though specific integrations are not extensively detailed.

  • What the main competitors of Maitre'D?

    Top Maitre'D competitors include Restolabs, ALLPOS, Faturah, Sapaad, Square Point of Sale, and Supy. These alternatives offer similar POS functionalities for restaurants, such as order processing, inventory management, and sales analytics. Some competitors focus on niche features, like Restolabs' commission-free online ordering or Supy's multi-location inventory management.

  • Is Maitre'D legit?

    Maitre'D is a legitimate POS software, but user reviews on its safety are mixed. While some praise the easy-to-use interface and helpful pre-loaded items, others cite system crashes and difficulties with setup and training. Consider exploring alternatives if these concerns are critical for your business.

  • How much does Maitre'D cost?

    I couldn't find pricing information for Maitre'D. Contact the vendor directly to discuss pricing and determine if Maitre'D is worth the investment for your needs.

  • Is Maitre'D customer service good?

    Maitre'D's customer service receives negative feedback. Users report long wait times for technical support and unhelpful responses. While some basic functions are easy to learn, setting up new users and training staff is reportedly difficult, adding to the frustration.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.