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Maitre'D description
Maitre'D is a point-of-sale (POS) software designed specifically for restaurants of all types and sizes, from small cafes to large chains. It helps you manage all aspects of your business, from taking orders and processing payments to tracking inventory and analyzing sales data. Maitre'D offers flexible features like table-side ordering and integrated payment processing. With its cloud-based reporting and mobile management apps, you get real-time business insights and greater control over your operations.
Who is Maitre'D best for
Maitre'D is a restaurant POS system ideal for small to medium-sized businesses in the hospitality industry. Users love the large buttons and pre-loaded items, finding them easy to use and train staff on. However, some find the setup and training for new users difficult, and the system can be slow or crash. Maitre'D offers real-time inventory tracking, labor cost management, flexible payment options, and advanced reporting.
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Best fit for small to medium-sized restaurants.
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Ideal for restaurants, cafes, bars, and other hospitality businesses.
Maitre'D features
| Supported Maitre'D offers real-time inventory tracking, updating levels immediately after each sale. |
| Supported Maitre'D offers tools for scheduling, time tracking, and payroll integration. |
| Supported MaitreD supports credit cards, debit cards, and contactless payments (Apple Pay, Google Pay). |
| Supported Maitre'D offers customizable reports, real-time data insights, and tools for analyzing sales and inventory. |
| Supported Maitre'D offers core POS functionalities such as order processing, table management, and reporting. |
Maitre'D reviews
We've summarised 51 Maitre'D reviews (Maitre'D Software Advice reviews, Maitre'D Capterra reviews and Maitre'D G2 reviews) and summarised the main points below.
- Large, colorful, easy-to-identify buttons.
- Pre-loaded items (drinks) are helpful.
- Easy to train staff on basic functions.
- Good functionality and layout.
- Tech support is sometimes helpful. (However, many reviews indicated poor support)
- Difficult to set up new users and train new staff.
- System crashes, freezes, and runs slow.
- Outdated interface and limited customization.
- Poor customer support with long wait times.
- Expensive, especially for limited features.
Maitre'D pricing
The commentary is based on 4 reviews from Maitre'D Capterra reviews and Maitre'D Software Advice reviews.
Maitre'D pricing is a recurring concern. Users report the system is expensive, especially for setup, fixes, and switching credit card processors. Many feel the cost doesn't justify the product's value, citing better alternatives.
Users sentiment
Maitre'D alternatives
RestolabsBetter for smaller businesses. More focused on online ordering and commission-free service. Has stronger momentum. A Maitre'D alternative and competitor.Read more
SapaadBetter for small and medium businesses. Has a more user-friendly interface and better customer support. Growing faster than Maitre'D. A Maitre'D alternative and competitor.Read more
Square Point of SaleBetter suited for retail businesses. Easier to use and implement. More popular with a larger user base and higher ratings, making it a strong Maitre'D competitor and alternative.Read more
SupyBetter for multi-location restaurants. Focuses on inventory management, cost reduction, and profit improvement. Has positive pricing sentiment and integrates with accounting systems. Maitre'D alternative; Supy competitor.Read more
Maitre'D FAQ
What is Maitre'D and what does Maitre'D do?
Maitre'D is a restaurant POS system for all sizes, managing everything from orders and payments to inventory and sales data. It offers table-side ordering, integrated payments, and cloud-based reporting for real-time insights and control. It has been noted for its easy-to-use interface, but some users have reported difficulties with setup and customer support.
How does Maitre'D integrate with other tools?
Maitre'D integrates with various payment processors for credit, debit, and contactless payments. It also offers integrations for payroll and potentially other systems, though specific integrations are not extensively detailed.
What the main competitors of Maitre'D?
Top Maitre'D competitors include Restolabs, ALLPOS, Faturah, Sapaad, Square Point of Sale, and Supy. These alternatives offer similar POS functionalities for restaurants, such as order processing, inventory management, and sales analytics. Some competitors focus on niche features, like Restolabs' commission-free online ordering or Supy's multi-location inventory management.
Is Maitre'D legit?
Maitre'D is a legitimate POS software, but user reviews on its safety are mixed. While some praise the easy-to-use interface and helpful pre-loaded items, others cite system crashes and difficulties with setup and training. Consider exploring alternatives if these concerns are critical for your business.
How much does Maitre'D cost?
I couldn't find pricing information for Maitre'D. Contact the vendor directly to discuss pricing and determine if Maitre'D is worth the investment for your needs.
Is Maitre'D customer service good?
Maitre'D's customer service receives negative feedback. Users report long wait times for technical support and unhelpful responses. While some basic functions are easy to learn, setting up new users and training staff is reportedly difficult, adding to the frustration.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.