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LettrLabs description
LettrLabs is a direct mail marketing platform that helps businesses send personalized postcards and robotically handwritten letters at scale. Their services aim to improve customer engagement and marketing ROI through the novelty of handwritten mail. They offer customizable design templates, mailing list management, and CRM integrations to streamline the process. LettrLabs provides various pricing options based on volume and service level.
Who is LettrLabs best for
LettrLabs helps businesses send personalized, handwritten direct mail at scale. Users praise the platform's ease of use, high-quality letters, and responsive customer support. While some users mention limited integrations and occasional UI issues, many find LettrLabs cost-effective, especially for smaller orders. It's ideal for personalized marketing and client appreciation.
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Ideal for small to medium-sized businesses (1-100 employees).
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Suitable for businesses across all industries seeking personalized marketing.
LettrLabs features
| Supported LettrLabs integrates with CRM systems, allowing for automated direct mail campaigns. |
| Supported LettrLabs supports mail merge to create personalized letters for multiple recipients using a template and data source. |
| Supported LettrLabs allows scheduling cards for specific dates using their automation features. |
| Supported LettrLabs offers hundreds of pre-made card designs for various occasions. |
| Supported LettrLabs supports custom card designs with various design tools and features. |
LettrLabs reviews
We've summarised 54 LettrLabs reviews (LettrLabs G2 reviews) and summarised the main points below.
- Easy-to-use platform with intuitive design.
- Excellent and responsive customer support.
- High-quality, realistic handwritten letters.
- Cost-effective, especially for smaller orders.
- Useful for personalized marketing and client appreciation.
- Limited integration options with other platforms.
- Occasional issues with the user interface.
- Additional charges for exceeding character limits.
- QR code placement limitations.
LettrLabs pricing
The commentary is based on 29 reviews from LettrLabs G2 reviews.
LettrLabs is praised for its affordability, especially for small businesses and low-volume senders. While some users mention higher costs compared to other providers or for longer letters, most find the pricing fair and transparent, offering a good return on investment.
See the LettrLabs pricing page.
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LettrLabs has a free plan.
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LettrLabs has a free trial.
Starter
Basic Attribution Dashboard, Delivery Tracking, Website Visitor Retargeting, Email to Address Retargeting, CSV Upload
Core
All Starter Tier Features, Advanced Attribution Dashboard, Automation & Integrations, Industry Specific Templates, Trackable QR Codes, Automation Setup Support
Premium
All Core Tier Features, Acct. Mgmt: Guided Support, Multi-touch Campaigns, CRM Address Cleaning, Custom Direct Mail Designs, Do Not Mail List, Lower Postcard Prices
LettrLabs alternatives
HandwryttenBetter for established companies and offers useful features like holiday automation and custom handwriting uploads. Has broader industry applicability but exhibits slower growth. Some users mention slow delivery and higher prices as downsides. A strong LettrLabs competitor for enterprise clients.Read more
RevSendBetter for medium and large businesses, especially in ecommerce and marketing/advertising. Has less momentum. No user reviews available.Read more
PostalBetter for sending a variety of gifts and integrating gifting into workflows. Popular for corporate gifting programs for customers, prospects and employees. A strong Postal alternative for larger teams.Read more
ScribelessBetter for enterprise companies. Has multi-step campaigns. LettrLabs alternative; Scribeless competitor. Growing slower than LettrLabs.Read more
CardlyMore focused on greeting cards and gift cards. Has stronger momentum based on employee growth. Integrates with CRM platforms. Offers automated holiday and birthday cards.Read more
LettrLabs FAQ
What is LettrLabs and what does LettrLabs do?
LettrLabs is a direct mail platform automating personalized postcards and robotically handwritten letters. It streamlines marketing with customizable templates, mailing list management, and CRM integrations. LettrLabs offers various pricing options based on volume, helping businesses improve customer engagement and marketing ROI.
How does LettrLabs integrate with other tools?
LettrLabs integrates with CRM systems, enabling automated direct mail campaigns. This streamlines workflows and enhances the platform's mail merge capabilities for personalized letters. However, users have noted limited integration options with other platforms as a drawback.
What the main competitors of LettrLabs?
Top alternatives to LettrLabs include Handwrytten, RevSend, Scribeless, and Cardly. These competitors offer similar direct mail automation services, including handwritten notes and personalized cards, catering to businesses seeking enhanced marketing outreach and customer engagement.
Is LettrLabs legit?
LettrLabs is a legitimate direct mail marketing platform. User reviews highlight its ease of use, excellent customer support, and high-quality handwritten letters. While some users mention limited integrations and occasional UI issues, LettrLabs appears to be a safe and useful tool for personalized marketing.
How much does LettrLabs cost?
LettrLabs offers a free Starter plan, a Core plan at $199/month, and a Premium plan at $399/month. They also offer an Enterprise plan, but its pricing is not publicly available. Is LettrLabs worth the product pricing? The value depends on your direct mail marketing needs and budget.
Is LettrLabs customer service good?
Customers praise LettrLabs' exceptional customer service, highlighting the helpful and responsive support team. Users mention proactive assistance, screen sharing for issue resolution, and valuable recommendations. While some experienced delayed email responses, the overall sentiment reflects positive customer service experiences.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.