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Keycafe

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Company health

Employee growth
4% increase in the last year
Web traffic
18% decrease in the last quarter
Financing
December 2021 - $1M

Ratings

G2
4.9/5
(61)
TrustPilot
4.6/5
(40)

Keycafe description

Keycafe offers a cloud-based key management system for businesses of all sizes. Their internet-connected SmartBoxes securely store keys, allowing you to control access in real-time. Keycafe provides a complete audit trail of all key exchanges, increasing accountability and simplifying key management for various industries like auto dealerships, hospitality, and property management. Their platform is flexible and scalable to suit businesses with diverse needs.


Who is Keycafe best for

Keycafe is a cloud-based key management solution perfect for small and medium businesses. It offers real-time access control, convenient 24/7 availability, and a comprehensive audit trail. Users praise its ease of use and implementation, while some note occasional mobile app connectivity issues and setup time. It’s particularly well-suited for property managers, car rental agencies, and hospitality businesses.

  • Best for small to mid-sized businesses needing streamlined key management.

  • Ideal for property management, car rentals, hospitality, and fleet vehicle businesses.


Keycafe features

Type in the name of the feature or in your own words tell us what you need
Supported

Users can manage and track access to keys in real-time via a cloud-based software.

Supported

Keycafe automatically logs every key exchange, providing a record of every interaction.

Supported

Keycafe's system is designed to accommodate various business sizes and storage needs from single to many thousand keys.

Supported

Keycafe offers a comprehensive API for seamless integration with other systems.

Supported

Provides real-time visibility into the location and status of keys.

Supported

Granting or revoking access to personnel.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.05

Customer Service

Strongly positive
+0.83

Ease of Use

Strongly positive
+0.86

Reliability and Performance

Neutral
+0.29

Ease of Implementation

Strongly positive
+0.91

Scalability

Strongly positive
+0.71

Keycafe reviews

We've summarised 92 Keycafe reviews (Keycafe TrustPilot reviews and Keycafe G2 reviews) and summarised the main points below.

Pros of Keycafe
  • Easy to use and implement for both administrators and end-users.
  • Excellent and responsive customer support.
  • Provides a secure and reliable key management solution.
  • Convenient 24/7 key access for various applications.
  • Comprehensive audit trail and key tracking capabilities.
Cons of Keycafe
  • Key fobs can sometimes get stuck in the key box slots.
  • Initial setup can be time-consuming.
  • The mobile app occasionally experiences connectivity issues.
  • The cost of the system and subscription can be prohibitive for some users.

Keycafe pricing

The commentary is based on 24 reviews from Keycafe G2 reviews and Keycafe TrustPilot reviews.

Keycafe's pricing is generally considered reasonable and a good value, especially for the features offered. Some users find the subscription or premium features costly, while others mention it as an affordable and worthwhile investment. Several reviews highlight Keycafe's cost-effectiveness compared to other key management solutions.

Users sentiment

Neutral
-0.05

See the Keycafe pricing page.


Keycafe alternatives

  • Logo of Skimmer
    Skimmer
    Better choice for pool service businesses. Has superior customer service, ease of use, reliability, implementation, and scalability. Growing faster than Keycafe.
    Read more
  • Logo of Kisi
    Kisi
    Better for medium-sized businesses and a wider range of industries. Offers key card access, more reliable performance, and easier implementation. Kisi is a strong Keycafe competitor and alternative.
    Read more
  • Logo of Fast Track
    Fast Track
    Specifically built for the iGaming industry. Has more momentum based on website traffic and employee growth.
    Read more
  • Logo of Action1
    Action1
    Better for medium and large businesses. More geared towards IT management and security, focusing on patch management and endpoint security. Has significantly more momentum. Primarily for Windows environments. Free for up to 100 endpoints.
    Read more
  • Logo of 1Password
    1Password
    Better for enterprise companies. A Keycafe alternative focused on password and login management. Has significantly more momentum.
    Read more
  • Logo of Akeyless Platform
    Akeyless Platform
    Better fit for enterprise companies. Focuses on secrets management and security for DevOps. Has positive pricing sentiment and growing website traffic.
    Read more

Keycafe FAQ

  • What is Keycafe and what does Keycafe do?

    Keycafe is a cloud-based key management system that allows businesses to securely store, access, and track keys using SmartBoxes. It provides real-time access control, a full audit trail, and simplifies key management for various industries. Keycafe is suitable for businesses of all sizes seeking improved key security and accountability.

  • How does Keycafe integrate with other tools?

    Keycafe integrates with property management systems, access control systems, and other business tools. It offers API integrations for custom solutions, enhancing key management automation and streamlining operations. This allows for seamless data flow and improved efficiency across various platforms.

  • What the main competitors of Keycafe?

    Keycafe's main competitors include Kisi, which offers cloud-based keyless entry systems, and traditional key management systems. While Keycafe focuses on physical key management, password managers like 1Password also offer secure access control, representing another form of competition.

  • Is Keycafe legit?

    Keycafe is a legitimate and safe key management solution. User reviews praise its ease of use, comprehensive audit trails, and convenient 24/7 access. While some users mention occasional app connectivity issues and setup time, the overall sentiment points to Keycafe as a reliable key management platform.

  • How much does Keycafe cost?

    Keycafe doesn't publicly list pricing information. Contact Keycafe directly to determine product pricing and if it's worth it for your needs.

  • Is Keycafe customer service good?

    Keycafe receives positive feedback for its excellent customer service. Users mention helpful and responsive support agents who address issues efficiently. Support is readily available via phone and email, offering quick solutions and helpful instructions. This positive customer service experience contributes to overall user satisfaction.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.