Logo of inriver PIM

inriver PIM

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Company health

Employee growth
7% decrease in the last year
Web traffic
1% decrease in the last quarter
Financing
July 2020 - $50M

Ratings

G2
4.1/5
(122)
Glassdoor
3.6/5
(58)

inriver PIM description

inriver PIM is a software solution designed to manage all your product information in one central place. It helps you organize, enrich, and distribute consistent product data across all your sales channels. This leads to better customer experiences, increased sales, and simplified operations for your team. inriver is used by a variety of companies, but is especially valuable for those looking to improve their online presence and streamline how they manage product information.


Who is inriver PIM best for

Inriver PIM is ideal for global e-commerce businesses with large product catalogs needing to manage information across multiple channels. Users praise its flexible data model, user-friendly interface, and single source of truth. However, some find the Control Center complex and pricing high. Consider inriver if you need robust PIM, but be prepared for customization.

  • Best for medium to large businesses.

  • Suitable for various industries.


inriver PIM features

Type in the name of the feature or in your own words tell us what you need
Supported

Inriver PIM allows adding and managing product images, including enriching product data with multimedia.

Supported

Inriver PIM supports adding and managing product documents as digital assets.

Supported

Inriver PIM supports product data syndication through its Syndicate Plus feature and API.

Supported

Inriver PIM supports creating, editing, and managing product descriptions and specifications.

Supported

Inriver PIM provides a central repository for managing product data, ensuring consistency.

Supported

Inriver PIM supports defining and automating workflows, including data validation, approval, and publication.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Rather positive
+0.5

Ease of Use

Rather positive
+0.5

Reliability and Performance

Neutral
+0.09

Ease of Implementation

Rather negative
-0.45

Scalability

Rather positive
+0.5

inriver PIM reviews

We've summarised 121 inriver PIM reviews (inriver PIM G2 reviews) and summarised the main points below.

Pros of inriver PIM
  • Flexible and customizable data model adapts to diverse business needs.
  • User-friendly interface for core functionalities like product enrichment.
  • Provides a single source of truth for product information across channels.
  • Integrates well with other systems, including e-commerce platforms and PLM.
  • Strong customer support and active community forum.
Cons of inriver PIM
  • Control Center is complex and inflexible, impacting user experience.
  • Limited "out-of-the-box" functionality requires extensive customization.
  • Exporting specifications to Excel is not readily available.
  • High pricing, especially for add-on modules and expanded functionalities.
  • Performance can be slow, particularly with large datasets or complex queries.

inriver PIM pricing

The commentary is based on 13 reviews from inriver PIM G2 reviews.

Inriver PIM is a powerful and flexible solution, but reviews consistently cite high pricing and additional costs for implementation, customization, and expanded functionality as significant drawbacks. Potential users should carefully weigh the costs against the benefits.

Users sentiment

Strongly negative
-1

See the inriver PIM pricing page.


inriver PIM alternatives

  • Logo of OneTimePIM
    OneTimePIM
    Easier to use, especially for those familiar with spreadsheets. Better suited to small to medium businesses focused on e-commerce. Stronger customer support. inriver PIM alternative. OneTimePIM competitor.
    Read more
  • Logo of Plytix PIM
    Plytix PIM
    Better for small to medium businesses. Praised for user-friendly design, helpful customer support, and affordable pricing. Has more momentum.
    Read more
  • Logo of Agility PIM
    Agility PIM
    Has fewer features. Lower ratings on Glassdoor and G2. No user reviews available. Slower momentum.
    Read more
  • Logo of Catsy
    Catsy
    Better for larger enterprises. Combines digital asset management with product information management. Excellent customer support. Easier to use and implement. Higher rated by users.
    Read more
  • Logo of Teamcenter
    Teamcenter
    Better for complex product lifecycle management in manufacturing, especially within automotive and aerospace. Rated higher by users. More suitable for enterprise customers. However, it is more expensive and complex to implement and use.
    Read more
  • Logo of Netcore Unbxd PIM
    Netcore Unbxd PIM
    More AI-powered features for ecommerce product information management. Higher G2 rating.
    Read more

inriver PIM FAQ

  • What is inriver PIM and what does inriver PIM do?

    inriver PIM is a product information management (PIM) solution centralizing all product data. It streamlines organizing, enriching, and distributing consistent product information across sales channels, improving customer experiences and increasing sales. It's ideal for e-commerce businesses seeking efficient product data management.

  • How does inriver PIM integrate with other tools?

    Inriver PIM integrates with other systems through its API and pre-built connectors. It connects with e-commerce platforms, Product Lifecycle Management (PLM) systems, and other marketing technologies, enabling efficient data exchange. This creates a centralized product information hub, streamlining workflows.

  • What the main competitors of inriver PIM?

    Top alternatives to inriver PIM include Plytix PIM, Sales Layer, Akeneo PIM, and Catsy PIM. These competitors offer similar product information management (PIM) features, often with varying pricing structures and functionalities to suit different business needs.

  • Is inriver PIM legit?

    Yes, inriver PIM is a legitimate PIM solution. It offers robust features like data syndication and digital asset management, ideal for improving product information management. However, some users find the pricing high and the Control Center complex. If those are concerns, consider alternatives like Plytix or Sales Layer.

  • How much does inriver PIM cost?

    inriver PIM does not publicly disclose pricing information. Contact inriver directly for a customized quote based on your specific product information management needs.

  • Is inriver PIM customer service good?

    Customer reviews on inriver PIM's support are mixed. While some users praise the helpful and responsive support team, others have experienced slow response times and a lack of proactive communication during implementation. Several users mentioned the support team's willingness to help and the value of the community forum.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.