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IBM MaaS360 description
IBM MaaS360 helps businesses manage and secure all their devices, like phones, laptops, and tablets, from a single platform. It offers protection against online threats, ensures employees can access company data securely, and simplifies managing different device types. Although a robust tool for any size, its comprehensive features are particularly beneficial for mid-sized companies needing enhanced security and streamlined device management.
Who is IBM MaaS360 best for
IBM MaaS360 is a robust mobile device management solution ideal for mid-sized companies seeking enhanced security and streamlined device management across various platforms. Users praise its comprehensive features and user-friendly interface but note occasional performance issues and complex initial setup. Consider MaaS360 if you need robust security and cross-platform device management but be prepared for potential setup challenges.
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Ideal for mid-sized companies needing enhanced security and streamlined device management.
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A strong fit for IT, education, government, and professional services.
IBM MaaS360 features
| Supported MaaS360 allows blocking Bluetooth use by disabling the "Allow Bluetooth" setting for Android 8.0+ devices in Device Owner mode. |
| Supported MaaS360 allows approving or quarantining devices and enforcing compliance rules, controlling device access. |
| Supported MaaS360 automates software and OS updates with security patches as part of its UEM solution. |
| Supported MaaS360 allows administrators to blacklist and whitelist specific applications. |
| Supported MaaS360 encrypts data at rest and in transit and controls access through authentication and policies. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
IBM MaaS360 reviews
We've summarised 171 IBM MaaS360 reviews (IBM MaaS360 G2 reviews) and summarised the main points below.
- User-friendly interface and easy navigation.
- Comprehensive device management across various platforms (iOS, Android, Windows).
- Robust security features, including threat protection and compliance reporting.
- Seamless integration with other IBM products, like Watson.
- Easy deployment and management of devices and applications.
- Initial setup and configuration can be complex.
- High pricing compared to other endpoint management solutions.
- Occasional bugs and performance issues reported.
- Customer support response times can be slow.
- Limited customization options for reporting.
IBM MaaS360 pricing
The commentary is based on 7 reviews from IBM MaaS360 G2 reviews.
IBM MaaS360 pricing is often cited as a concern. While users appreciate its robust mobile device management and security features, the cost is considered high compared to competitors. Some users find it "affordable," but others mention budget challenges.
Users sentiment
IBM MaaS360 alternatives
ScalefusionBetter fit for organizations with diverse device ecosystems, including digital signage. Wider industry applicability across various sectors like retail, hospitality, and more. Stronger focus on customer support with phone assistance. IBM MaaS360 alternative for companies seeking broader device and industry coverage.Read more
Kaseya VSABetter suited for IT departments and MSPs. Broader industry applicability across retail, manufacturing, and other sectors. More positive feedback on ease of use and scalability. Negative sentiment around pricing.Read more
IBM Security MaaS360Better suited for regulated industries like healthcare, finance, and government. A strong IBM MaaS360 competitor for organizations with high security and compliance needs.Read more
IBM MaaS360 FAQ
What is IBM MaaS360 and what does IBM MaaS360 do?
IBM MaaS360 is a unified endpoint management (UEM) solution securing and managing various devices like smartphones, tablets, and laptops, from a single platform. It offers robust security features, simplified device management, and facilitates secure access to company data, making it ideal for mid-sized businesses.
How does IBM MaaS360 integrate with other tools?
IBM MaaS360 seamlessly integrates with other IBM products, such as Watson. It also supports various platforms like iOS, Android, and Windows. However, some users have noted that initial setup and configuration can be complex.
What the main competitors of IBM MaaS360?
Top alternatives to IBM MaaS360 include Scalefusion, JumpCloud, and Trio. These competitors offer similar mobile device management (MDM) and unified endpoint management (UEM) capabilities, focusing on device security, simplified administration, and cross-platform compatibility.
Is IBM MaaS360 legit?
Yes, IBM MaaS360 is a legitimate and safe unified endpoint management (UEM) solution. It offers robust security features, cross-platform device management, and easy deployment. However, potential users should be aware of the potentially complex setup and pricing.
How much does IBM MaaS360 cost?
I cannot find pricing information for IBM MaaS360. Contact IBM directly to obtain product pricing details for MaaS360 and determine if it's worth the investment for your business.
Is IBM MaaS360 customer service good?
Customer reviews on IBM MaaS360's support are mixed. While some users praise the helpfulness and responsiveness of the international support team, others express dissatisfaction with the regional support, citing slow response times as an area needing improvement.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.