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Hostwinds description
Hostwinds is a web hosting provider offering various services like shared hosting, reseller hosting, VPS, and cloud servers. They focus on providing reliable service with 24/7 customer support and a 99.9999% uptime guarantee. They aim for competitive pricing and cater to a global customer base, making them suitable for businesses seeking a dependable hosting solution.
Who is Hostwinds best for
Hostwinds offers reliable web hosting with excellent customer support, making them an ideal choice for small to medium-sized businesses. Users praise their fast server speeds and competitive pricing. However, some have experienced billing issues and slow ticket responses. If you prioritize responsive support and uptime, Hostwinds is a strong contender.
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Best for small to medium-sized businesses.
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Suitable for most industries, particularly e-commerce and online businesses.
Hostwinds features
| Supported Hostwinds supports CDN integration through Cloudflare. |
| Supported Hostwinds offers fully managed VPS and cloud hosting with instant provisioning. |
| Supported Hostwinds offers managed WordPress hosting, including server management, security, and performance optimization. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Hostwinds reviews
We've summarised 515 Hostwinds reviews (Hostwinds TrustPilot reviews and Hostwinds G2 reviews) and summarised the main points below.
- Excellent and responsive customer support via chat, often praised for going above and beyond.
- Fast server speeds and reliable uptime, generally meeting the 99.9999% guarantee.
- Competitive pricing, especially for the first year, and a variety of hosting options.
- Easy-to-use control panel (cPanel) and website builder.
- Wide range of features, including unlimited bandwidth, email accounts, and one-click app installations.
- Account deactivations without notification followed by verification issues.
- Unclear and inconsistent billing practices, leading to unexpected charges and difficulties with refunds.
- Slow ticket response times, often with unhelpful or generic replies.
- Tech support lacks expertise in certain areas, like dealing with malware or specific applications.
- Difficulty canceling accounts and obtaining refunds, with unresponsive billing departments.
Hostwinds pricing
The commentary is based on 87 reviews from Hostwinds G2 reviews and Hostwinds TrustPilot reviews.
Hostwinds' pricing receives mixed reviews. While many users appreciate the affordable plans and excellent value, some find the pricing a bit high, especially after the first-year promotion. Others mention hidden fees and an aggressive auto-renewal policy. Several users feel that the services are worth the cost due to the performance and support.
Users sentiment
Hostwinds alternatives
hostwinds vs UthoMore focused on cloud infrastructure solutions like virtual machines and managed databases. Has more momentum and caters specifically to businesses in India seeking local cloud solutions. Offers competitive pricing.Read more
HostArmadaHas a 99.9% uptime guarantee, compared to Hostwinds' 99.9999%. It is growing faster and offers features like malware scanning, Redis support, and a web application firewall.Read more
IonBladeOffers a 30-day free trial for shared hosting. Caters to a more focused North American user base. No user reviews available to compare experiences.Read more
WixBetter for businesses seeking an all-in-one platform for building websites, managing sales, and digital marketing. More focused on ease of use and design flexibility with a drag-and-drop editor and customizable templates.Read more
MilesWebBetter rated by users. Offers domain registration. Positively rated for pricing, customer service, ease of use, reliability, ease of implementation, and scalability.Read more
HIOX IndiaMore affordable options for web hosting and domain registration. Primarily serves India. Growing website traffic faster.Read more
Hostwinds FAQ
What is Hostwinds and what does Hostwinds do?
Hostwinds is a web hosting provider offering shared, reseller, VPS, and cloud hosting solutions. They focus on reliable service with 24/7 support and a 99.9999% uptime guarantee. Hostwinds offers competitive pricing and various features like managed WordPress hosting and CDN integration.
How does Hostwinds integrate with other tools?
Hostwinds integrates with Cloudflare for CDN services. They also offer managed WordPress hosting, handling server management, security, and performance optimization, simplifying website administration. Further integration details are limited.
What the main competitors of Hostwinds?
Hostwinds' main competitors include HostArmada, known for speed and robust security; DigitalOcean, favored for its user-friendly cloud platform; and Rocket.net, specializing in managed WordPress hosting. Cloudways and IonBlade are also alternatives offering managed cloud and various hosting services, respectively.
Is Hostwinds legit?
Hostwinds is a legitimate web hosting provider. They offer reliable service, fast server speeds, and 24/7 customer support. However, some users have reported issues with billing practices and account cancellations. Consider these factors when deciding if Hostwinds is safe for your needs.
How much does Hostwinds cost?
Hostwinds pricing details are not available. Contact Hostwinds directly to determine whether its product pricing is worth the investment.
Is Hostwinds customer service good?
Hostwinds customer service receives mixed reviews. While many users praise the prompt and helpful support via chat, others report slow ticket responses and unhelpful replies. Some customers commend the support team's willingness to go the extra mile, while others have experienced unhelpful support and difficulty resolving issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.