Last updated on
Company health
Ratings
HeyGen description
HeyGen is an AI-powered video generation platform that allows you to create professional-quality videos without cameras or actors. It uses realistic AI avatars that can speak in multiple languages with various voice options. HeyGen is particularly helpful for creating marketing materials, training videos, and other types of content that require a human presenter. You can easily edit the videos by changing the script, avatar, or background. HeyGen also offers features like video translation and personalized video messaging.
Who is using HeyGen?
Who is HeyGen best for
HeyGen is an AI video generation platform ideal for content creators and marketers. Create professional videos without cameras or actors using realistic AI avatars speaking multiple languages. Users love the user-friendly interface and multilingual support, but some find pricing a concern. Perfect for creating marketing materials and training videos quickly.
-
Best for small to medium-sized businesses and enterprises.
-
Ideal for Marketing & Advertising, E-commerce, and Software/IT.
HeyGen features
| Supported HeyGen offers AI dubbing with lip-sync in over 40 languages. |
| Supported HeyGen transforms text into videos with AI-powered avatars. |
| Supported HeyGen supports over 300 voices in more than 40 languages. |
| Supported HeyGen offers AI avatars and voices for videos, along with voice cloning and integration with other AI tools. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
HeyGen reviews
We've summarised 889 HeyGen reviews (HeyGen TrustPilot reviews, HeyGen Capterra reviews and HeyGen G2 reviews) and summarised the main points below.
- Realistic AI avatars and natural-sounding voices
- User-friendly interface and easy video creation process
- Multilingual support with accurate lip-syncing
- Wide variety of templates and customization options
- Fast video generation for short videos
- Occasional glitches or bugs reported during video generation
- Limited control over avatar gestures and expressions
- Pricing can be prohibitive for some users, especially for longer videos
- Some users report slow rendering times, particularly with longer videos or free accounts
- Limited avatar customization options, especially for free accounts
HeyGen pricing
The commentary is based on 313 reviews from HeyGen Capterra reviews and HeyGen G2 reviews.
HeyGen's pricing is generally considered fair for its value, especially for professional use. However, some users find the subscription plans expensive for personal use or small businesses, particularly with limited free credits. A few users mention the pricing structure could be simplified.
Users sentiment
See the HeyGen pricing page.
-
HeyGen has a free plan.
Free
Includes unlimited recordings, storage, and transcription in 25 languages. It includes basic AI-generated summaries in a chronological format. This option is ideal for individuals seeking essential meeting recording and transcription services without any cost.
Creator
Includes all Free Plan features plus advanced AI-generated summaries with 14 different templates for various meeting types, AI action items, AI follow-up emails, customizable AI summaries, and "Ask Fathom" feature. This plan is ideal for professionals who want enhanced AI capabilities for more efficient meeting management.
Team
Includes all Premium features and adds unlimited CRM sync (HubSpot, Salesforce, Close), unlimited Zapier integration for team meetings, and collaboration tools like shared folders, comments, mentions, keyword alerts, customer/deal views, and coaching metrics. Best suited for teams needing collaborative features and workflow integrations.
Enterprise
Includes all Team Edition features plus compliance enhancements like single sign-on, custom data retention policies, and advanced security controls. Designed for larger organizations with strict security and compliance needs.
HeyGen alternatives
heygen vs SynthesiaHas fewer language options for voiceovers and avatars. Caters more to larger enterprises, particularly for training and internal communications. Has slower momentum compared to HeyGen, a Synthesia competitor and alternative.Read more
heygen vs Yepic StudioOffers real-time AI avatars for video chatbots and training videos. Has more affordable pricing. Has slower momentum.Read more
PipioHas fewer features and integrations. Has more momentum based on employee growth and website traffic. Offers a free plan and cheaper paid plans.Read more
heygen vs Rask AIBetter for video translation and dubbing into many languages. Geared towards enterprise users. Has more momentum. Focuses on translating and dubbing existing videos, not creating them.Read more
SimplifiedBetter for social media management, AI writing, and overall marketing solutions. A more affordable HeyGen alternative for users prioritizing diverse marketing tools over exclusive video generation. Simplified has a broader appeal to marketing teams needing a unified platform.Read more
VEEDBetter for video editing and creation with features like screen capture, transcription, and AI-powered background removal. Has slower momentum and fewer users report glitches and bugs with HeyGen. Suitable for medium to large businesses needing streamlined video production. A good HeyGen competitor and alternative.Read more
HeyGen FAQ
What is HeyGen and what does HeyGen do?
HeyGen is an AI video generation platform that creates professional videos without cameras or actors. It uses realistic AI avatars, supports multiple languages, and offers easy video editing. This makes it ideal for marketing, training, and other content requiring a presenter.
How does HeyGen integrate with other tools?
HeyGen integrates with other AI tools, offering voice cloning and effortless video translation into multiple languages. It also provides a wide variety of customizable templates and supports over 300 voices in more than 40 languages.
What the main competitors of HeyGen?
HeyGen's main competitors include Synthesia, Pipio, Hour One, and Immersive Fox. These platforms offer similar AI-powered video generation capabilities, utilizing avatars and text-to-speech technology. VEED also competes as a video editing platform with some AI features.
Is HeyGen legit?
Yes, HeyGen is a legitimate AI video generation platform. User reviews praise its realistic avatars, ease of use, and multilingual support. While some users mention occasional glitches and pricing concerns for longer videos, HeyGen is generally considered safe and effective for creating high-quality video content.
How much does HeyGen cost?
HeyGen's pricing includes a Free plan, a Creator plan at $24/month, a Team plan at $69/month/seat, and an Enterprise plan with custom pricing. They offer additional paid add-ons for enhanced video creation. The platform is suitable for individual creators, teams, and businesses with diverse video generation needs.
Is HeyGen customer service good?
HeyGen's customer support receives mixed reviews. While some users praise the team's helpfulness and responsiveness, others have experienced slow response times and unhelpful generic solutions. Some users also mention difficulty reaching support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.