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Guider

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Company health

Employee growth
26% decrease in the last year
Web traffic
19% increase in the last quarter
Financing
February 2022 - $3M

Ratings

G2
5.0/5
(29)
Capterra
4.9/5
(62)

Guider description

Guider is a mentoring software platform that helps mid-sized and large companies create and manage mentoring programs. Its AI-powered algorithm automatically matches mentors and mentees based on skills and experience. Guider provides program management tools, reporting and analytics, and integrations with existing HR systems. Its focus is on employee development, improving diversity and inclusion, and nurturing talent.


Who is Guider best for

Guider is a robust mentoring platform ideal for mid-size to large companies seeking to foster employee growth and development. Its AI-powered matching and program management tools streamline mentoring program creation. Users praise the efficient matching and valuable resources, while some note occasional technical issues and limited integrations. Guider is best for companies focused on employee development and inclusion.

  • Best fit for medium and large companies seeking to implement or enhance mentoring programs.

  • Suitable for various sectors, including Healthcare, Finance, Education, and more.


Guider features

Type in the name of the feature or in your own words tell us what you need
Supported

Guider uses algorithms to match mentors and mentees based on skills and goals.

Supported

Guider supports program effectiveness reporting with detailed analytics and customizable reports.

Supported

Guider satisfies the resource library requirement with its Learning Hub, containing articles and guides.

Supported

Guider supports skills matching for mentorship programs.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.94

Reliability and Performance

Neutral
+0

Ease of Implementation

Rather positive
+0.5

Guider reviews

We've summarised 91 Guider reviews (Guider Capterra reviews and Guider G2 reviews) and summarised the main points below.

Pros of Guider
  • AI-powered mentor matching is efficient and accurate.
  • Easy to use and navigate.
  • Useful learning resources and guides available.
  • Facilitates connections with colleagues across different departments and locations.
  • Helps with career development and skill improvement.
Cons of Guider
  • Meeting scheduling conflicts with Outlook integration.
  • Calendar sync issues, sometimes an hour off.
  • Limited integrations beyond Outlook and Teams; no mobile app.
  • Occasional technical issues and glitches.
  • Lack of backend access for administrators to assist users with technical difficulties.
  • Process recording needs improvement.

Guider pricing

See the Guider pricing page.


Guider alternatives

  • Logo of Mentorink
    Mentorink
    Has strong customer service and is easier to use. Provides goal-setting tools, engagement metrics, and participant satisfaction surveys. Guider alternative. Mentorink competitor.
    Read more
  • Logo of MentorcliQ
    MentorcliQ
    Has better ratings and customer support. Has grown its employee base while Guider has shrunk. Offers manual matching, participant satisfaction surveys, engagement metrics, and goal-setting tools. A Guider alternative and competitor.
    Read more
  • Logo of MentorCloud
    MentorCloud
    Better for onboarding, career development, and leadership training. Has accessible ratings and reviews. Has a documented pricing model.
    Read more
  • Logo of Together Mentorship
    Together Mentorship
    Offers program templates and focuses on engagement metrics and satisfaction surveys. Has positive reviews for ease of use but some users report calendar integration issues. Growing slower and has highly rated customer service. A Guider alternative or competitor.
    Read more
  • Logo of Workleap Officevibe
    Workleap Officevibe
    Better for gathering employee feedback and improving workplace culture. More suitable for organizations focused on pulse surveys and peer-to-peer recognition. A good Workleap Officevibe alternative for those seeking mentorship and development programs.
    Read more
  • Logo of UKG Pro
    UKG Pro
    Better for companies prioritizing a comprehensive HCM suite. More suitable for organizations focused on core HR functions, payroll, and talent management. A Guider alternative for larger enterprises.
    Read more

Guider FAQ

  • What is Guider and what does Guider do?

    Guider is a mentoring software platform using AI-powered matching to connect mentors and mentees based on skills and goals. It offers program management tools, reporting, analytics, and integrations with HR systems, focusing on employee development, diversity and inclusion, and talent nurturing. It's ideal for mid-sized and large companies.

  • How does Guider integrate with other tools?

    Guider integrates with existing HR systems, Microsoft Outlook, and Microsoft Teams. However, users have reported issues with the Outlook calendar integration and a desire for more integrations, especially a mobile app.

  • What the main competitors of Guider?

    Guider's main competitors include MentorcliQ, Mentorink, Together Mentorship, and MentorCloud, all offering similar mentoring program features. Lattice and ChangeEngine also compete, offering broader HR and employee engagement solutions.

  • Is Guider legit?

    Yes, Guider is a legitimate mentoring software platform. It's safe and trusted by many users who praise its AI-powered matching and ease of use. However, consider potential calendar syncing issues and limited integrations when assessing if it's the right fit for your needs.

  • How much does Guider cost?

    Guider's pricing information is not publicly available. Contact Guider directly to discuss product pricing and determine if it's worth the investment for your needs.

  • Is Guider customer service good?

    Users consistently praise Guider's exceptional customer service, highlighting the readily available support and resources. The team's dedication to program success and proactive assistance are frequently mentioned as key strengths. A few users mention occasional technical issues, but these appear to be resolved quickly and efficiently by the support team.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.