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GoToMyPC description
GoToMyPC is a user-friendly software that lets you access your office computer from anywhere using any device with an internet connection. It's like having your office computer in front of you, even if you're miles away. GoToMyPC prioritizes security with features like encryption and multi-factor authentication to keep your data safe. It also offers tools for file sharing, remote printing, and more to help you stay productive while working remotely. GoToMyPC is a trusted solution used by many small businesses.
Who is GoToMyPC best for
GoToMyPC provides easy and secure remote access to your office computer from any device. Users love its reliability and user-friendly interface, especially the remote printing feature. However, some users find the cost high and the mobile app cumbersome. GoToMyPC is ideal for businesses needing remote access to specific software or files.
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Best for small to medium businesses and freelancers.
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Suitable for various industries, especially those needing remote access to specific software or files.
GoToMyPC features
| Supported GoToMyPC allows file transfers between computers. |
| Supported GoToMyPC allows unattended access to computers as long as they are on and connected. |
| Supported GoToMyPC allows users to view and control remote desktops. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
GoToMyPC reviews
We've summarised 686 GoToMyPC reviews (GoToMyPC Software Advice reviews, GoToMyPC Capterra reviews and GoToMyPC G2 reviews) and summarised the main points below.
- Reliable and consistent connection, rarely fails.
- Easy to use and user-friendly interface.
- Remote printing functionality is highly valued.
- Secure access with multi-factor authentication.
- Access from anywhere, including mobile devices.
- High cost, especially for individual users and adding computers.
- Only annual billing option, no monthly billing.
- Dual monitor support is clunky and inefficient.
- Mobile app is cumbersome, difficult to navigate and use.
- Occasional lag and freezing, especially with file transfers and remote printing.
GoToMyPC pricing
The commentary is based on 136 reviews from GoToMyPC Capterra reviews and GoToMyPC G2 reviews.
GoToMyPC offers a 7-day free trial. All plans include core features like unlimited remote access, remote printing, file transfer and sync, real-time diagnostics, multi-monitor support, clipboard sync, mobile apps, desktop client application, desktop shortcut, trusted devices logins, guest invite or temporary access to devices, wake on LAN, in-session reboot, and real-time chat. Security features include end-to-end encryption, multi-factor authentication, complimentary antivirus, remote session history log, screen blanking, remote device keyboard & mouse lock, and lock device on remote disconnect. All plans are SOC-2, GDPR, PCI, and HIPAA compliant and include customer support via support site, forum/community support, and 24/7 phone support.
Users sentiment
See the GoToMyPC pricing page.
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GoToMyPC has a free trial.
Personal
One user with one or more computers to access. Includes unlimited remote access, multi-monitor support, file transfer & sync, remote printing, and complimentary antivirus.
Pro
For small teams that need admin access to multiple computers. Includes all Personal plan features plus shared access to devices, administration of accounts & users, ability to monitor usage, and central billing for users.
Corporate
For larger teams needing advanced admin control and security settings. Includes all Pro plan features plus multiple admins, remote deployment, granular group & user settings, and Single Sign-On (SSO).
GoToMyPC alternatives
Splashtop Business AccessHas broader ideal customer profile. Offers a free trial and more flexible pricing options. Is growing faster than GoToMyPC. Users praise its speed and ease of use, especially on mobile devices. A good GoToMyPC competitor.Read more
Ace Cloud Application HostingBetter for cloud-based accounting software hosting. A GoToMyPC competitor, Ace Cloud Hosting offers a free trial.Read more
RemotePCBetter for larger enterprises and has Linux support. This GoToMyPC competitor is growing faster and offers a free trial.Read more
ManageEngine Endpoint CentralBetter for medium to large businesses needing endpoint management. Offers device management, including mobile device management (MDM), which is lacking in GoToMyPC. ManageEngine Endpoint Central is growing faster and supports Windows, Mac, and Linux. A GoToMyPC competitor focused on IT management and automation.Read more
Kaseya VSABetter for IT departments and MSPs seeking comprehensive endpoint, network, and user management. A more robust solution for patch management, software deployment, and hardware inventory.Read more
TSplusBetter value and pricing transparency. Higher rated by users. More affordable for small to medium businesses.Read more
GoToMyPC FAQ
What is GoToMyPC and what does GoToMyPC do?
GoToMyPC provides easy and secure remote access to your computer from any device. It offers features like file sharing, remote printing, and robust security measures, making it ideal for small to medium businesses needing remote work capabilities. However, some users find the cost high and the mobile app cumbersome.
How does GoToMyPC integrate with other tools?
GoToMyPC primarily focuses on remote access to your office computer. While it facilitates file transfers and remote printing, it doesn't offer integrations with other business tools or software beyond basic operating system functionalities.
What the main competitors of GoToMyPC?
GoToMyPC's main competitors include RemotePC, TeamViewer Remote, and Atera. These alternatives offer similar remote access capabilities, catering to various business sizes and needs. Other options, like ManageEngine Endpoint Central and Action1, provide broader device management features.
Is GoToMyPC legit?
Yes, GoToMyPC is a legitimate and safe software for remote access. It offers robust security measures like encryption and multi-factor authentication. Users praise its reliability and ease of use. However, potential users should be aware of its high cost and limited billing options.
How much does GoToMyPC cost?
GoToMyPC pricing is not publicly available. Contact the vendor for pricing details. Consider whether its features are worth the investment based on your remote access needs.
Is GoToMyPC customer service good?
GoToMyPC receives positive feedback for its helpful and responsive customer service. Users mention quick resolutions and pleasant interactions with support representatives. While some experienced difficulty reaching support outside of business hours, most reviews praise the quality of assistance received.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.