Logo of GoTab

GoTab

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Last updated on

Company health

Employee growth
1% increase in the last year
Web traffic
4% decrease in the last quarter
Financing
August 2023 - $24M

Ratings

G2
4.5/5
(6)
Glassdoor
3.2/5
(34)

GoTab description

GoTab is a cloud-based platform designed for restaurants, bars, and similar businesses to manage ordering and payment processes. It offers flexible options for customers to order and pay through a server, their own mobile device, or a combination of both, without needing a separate app. GoTab provides businesses with tools for point-of-sale transactions, contactless ordering, kitchen management, and data analysis to streamline operations and improve customer experience.


What companies are using GoTab?

The Golden Mill is using GoTab
The Golden Mill
Santa Anita Park is using GoTab
Santa Anita Park
Pryes Brewing Company, LLC is using GoTab
Pryes Brewing Company, LLC
Ruth's Chris Steak House is using GoTab
Ruth's Chris Steak House
Maui Brewing Co. is using GoTab
Maui Brewing Co.
Hilton Hotels is using GoTab
Hilton Hotels
Phil Stefani Signature Restaurants is using GoTab
Phil Stefani Signature Restaurants
Aramark is using GoTab
Aramark
Zapier is used by The Golden Mill, Santa Anita Park, Pryes Brewing Company, LLC, Ruth's Chris Steak House, Maui Brewing Co., Hilton Hotels, Phil Stefani Signature Restaurants, Aramark.

Who is GoTab best for

GoTab is a cloud-based platform that streamlines ordering and payments for restaurants and bars. Customers can order and pay via server, their own device, or both, without a separate app. GoTab offers POS transactions, contactless ordering, kitchen management, and data analytics.

  • Ideal for small to medium-sized businesses (1-1000 employees), with a good fit for larger enterprises.

  • Best fit for restaurants and bars seeking streamlined ordering and payment solutions.


GoTab features

Type the name of the feature or, in your own words, tell us what you need
Supported

GoTab supports online ordering through their website and other channels.

Supported

GoTab supports offline transactions, automatically syncing when the internet is restored.

Supported

GoTab supports mobile checkout via QR code ordering and payment.

Supported

GoTab supports kitchen management with order routing, preparation tracking, and staff communication.

Supported

GoTab offers a point of sale system with features like order management, payments, and integrations.

Supported

GoTab supports credit cards, debit cards, and contactless payments like Apple Pay and Google Pay.


GoTab pricing

The commentary is based on 1 reviews from GoTab G2 reviews.

GoTab's pricing is transaction-based. In addition to the per-transaction fee, there are monthly platform fees for the Basic, Pro, and Sync plans. Several add-on features are also available at additional monthly costs.

See the GoTab pricing page.

Basic
$15 per transaction/month

QR & Online Ordering Preauth tabs with tap, dip, & Apple Pay

Pro
$99 per transaction/month

Easy Tab 24x7 Support: Chat, SMS, and Phone Accounting integration (QBO & Xero) QR & Online Ordering Preauth tabs with tap, dip, & Apple Pay Multiple Zones Dynamic Pricing Rules & Coupons Dynamic Routing API access

Sync
$199 per transaction/month

Easy Tab 24x7 Support: Chat, SMS, and Phone Accounting integration (QBO & Xero) QR & Online Ordering Preauth tabs with tap, dip, & Apple Pay Multiple Zones Dynamic Pricing Rules & Coupons Dynamic Routing API access On-Premise Server Connection


GoTab alternatives

  • Logo of MarginEdge
    MarginEdge
    Better for managing restaurant finances. Focuses on invoice processing, inventory management, and menu analysis. Has strong user reviews, especially regarding its financial insights and customer support. Growing much faster than GoTab.
    Read more
  • Logo of ChatFood
    ChatFood
    Has stronger website traffic growth momentum.
    Read more
  • Logo of Supy
    Supy
    Better for multi-location restaurant inventory management. Focuses on cost reduction and profit improvement through real-time data analysis. Has a faster website traffic growth.
    Read more
  • Logo of Arryved
    Arryved
    Better for retail. Has real-time inventory tracking. Website traffic is growing faster, but employee count is shrinking.
    Read more
  • Logo of Square Point of Sale
    Square Point of Sale
    Better suited for retail businesses. Has broader industry applicability. Is growing faster in terms of website traffic and employee growth. Provides more integrations with accounting software.
    Read more
  • Logo of Zenput
    Zenput
    Better for enterprise companies needing standardized operations and real-time task management. Focuses on compliance and operational consistency, especially for large restaurant chains. Zenput is growing faster than GoTab. Users love its user-friendly interface, real-time data, and affordability, but dislike limited form editing and mobile app functionality. A GoTab alternative and competitor.
    Read more

GoTab FAQ

  • What is GoTab and what does GoTab do?

    GoTab is a cloud-based platform for restaurants and bars to manage ordering and payments. It offers flexible ordering options via servers, mobile devices, or both, without a separate app. GoTab streamlines operations with POS, contactless ordering, kitchen management, and data analysis tools.

  • How does GoTab integrate with other tools?

    GoTab integrates with various POS systems, payment gateways, and other restaurant management tools. This allows for streamlined operations by connecting ordering, payments, kitchen management, and data analysis. Specific integrations are not publicly listed, but they offer flexible options for businesses.

  • What the main competitors of GoTab?

    GoTab's main competitors include MarginEdge, ChatFood, Supy, Arryved, Square Point of Sale, and Zenput. These alternatives offer similar features such as POS systems, online ordering, and restaurant management tools. Each competitor caters to slightly different needs and business sizes within the hospitality industry.

  • Is GoTab legit?

    Yes, GoTab is a legitimate cloud-based platform. It's a safe and reliable point-of-sale system for restaurants and bars seeking to streamline operations with features like contactless ordering and mobile checkout. GoTab offers flexible payment options and integrates with various POS systems.

  • How much does GoTab cost?

    GoTab's pricing includes a Basic plan for $15/month and a Pro plan for $99/month. Several add-ons are available at an additional monthly cost. Is GoTab worth it? The best plan depends on your business needs and transaction volume.

  • Is GoTab customer service good?

    GoTab's customer service is highly praised. Users describe the support as "excellent," "quick," "efficient," and "incredibly helpful," highlighting the prompt communication and clear responses from the support team. While some users suggest improvements for tech-less savvy individuals, the overall sentiment towards customer service is positive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.