Goliath Performance Monitor helps IT professionals understand and improve the experience of people using company software. It focuses on identifying and troubleshooting problems that negatively impact how users interact with applications, especially during the login process. Goliath provides detailed insights into the performance of IT infrastructure (like servers and networks) and how they affect the speed and reliability of applications, particularly those used in healthcare like Cerner and Epic. This allows IT teams to anticipate and prevent potential issues, resolve existing ones quickly, and prove the effectiveness of their actions with reports and historical data. Goliath is used by various organizations, including healthcare providers, to ensure smooth and efficient application access for their employees.
What companies are using Goliath Performance Monitor?
Goliath Performance Monitor is tailored for IT professionals in large healthcare and financial enterprises. It excels at troubleshooting performance issues in Citrix environments, particularly slow logins impacting EHR systems like Cerner and Epic. Users praise its comprehensive monitoring and troubleshooting capabilities, but some find the customization options limited.
Ideal for large enterprises, especially in healthcare or finance.
Best fit for healthcare and financial institutions managing complex IT systems.
Goliath Performance Monitor features
Type in the name of the feature or in your own words tell us what you need
Supported
Goliath Performance Monitor supports VDI monitoring, including end-user experience and infrastructure metrics.
Supported
Goliath Performance Monitor supports application dependency mapping, especially in Citrix environments.
Supported
Goliath Performance Monitor allows creating custom reports and dashboards and exporting them to Excel.
Supported
Goliath Performance Monitor supports application performance monitoring, including response time and error rate monitoring.
Goliath Performance Monitor provides real-time visibility into endpoints, applications, and network infrastructure.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Strongly positive
+1
Ease of Use
Strongly positive
+1
Reliability and Performance
Strongly positive
+1
Goliath Performance Monitor reviews
We've summarised 30 Goliath Performance Monitor reviews (Goliath Performance Monitor Capterra reviews and Goliath Performance Monitor G2 reviews) and
summarised the main points below.
Pros of Goliath Performance Monitor
Excellent for troubleshooting Citrix issues, especially slow logins.
Provides detailed insights into user sessions and overall environment performance.
Comprehensive monitoring capabilities, including historical data and alerting.
Easy-to-use interface and helpful support team.
Topology view provides a clear overview of the Citrix environment.
Cons of Goliath Performance Monitor
Limited customization options, particularly for dashboards.
Some reporting features could be improved.
Occasional difficulty finding specific configuration items.
Goliath Performance Monitor pricing
The commentary is based on 4 reviews from Goliath Performance Monitor Capterra reviews and Goliath Performance Monitor G2 reviews.
Goliath Performance Monitor offers valuable features like easy configuration and in-depth session monitoring, making it a worthwhile investment for Citrix environments. While users desire more built-in functionalities and AD integration, the overall sentiment towards its pricing and included services like setup and training is positive.
Better for enhancing overall digital employee experience, not just application performance. Has broader device support beyond Citrix. Nexthink is growing faster and has more momentum than Goliath Performance Monitor. A Nexthink alternative for organizations focused on application performance, especially in healthcare.
Better for broader technical monitoring across various IT domains. Not specifically focused on user experience during login or healthcare applications. Less suitable for organizations primarily concerned with Citrix or EHR performance monitoring. Pricing generally perceived as more expensive.
Better suited for larger organizations needing broader IT management beyond application performance monitoring. Freshservice offers wider industry applicability and has more momentum. It streamlines IT operations with features like help desk ticketing and asset management. However, Freshservice users report difficulties with support responsiveness and underdeveloped reporting features. It is a Goliath Performance Monitor competitor and alternative.
Better fit for companies focusing on serverless and AWS Lambda. Has broader industry applicability, but less suitable for healthcare. Growing faster. More user reviews available.
Better for data quality monitoring. Geared towards data teams of all sizes. Has strong momentum in employee growth and website traffic. A Goliath Performance Monitor competitor.
Better for broader performance monitoring of online services, not just logins. Has significantly more website traffic momentum. More general industry fit.
What is Goliath Performance Monitor and what does Goliath Performance Monitor do?
What is Goliath Performance Monitor and what does Goliath Performance Monitor do?
Goliath Performance Monitor helps IT professionals troubleshoot and enhance user experience with company software. It focuses on identifying and resolving application performance issues, especially slow logins, by providing detailed insights into IT infrastructure and application performance. Goliath is particularly beneficial for healthcare organizations using applications like Cerner and Epic.
How does Goliath Performance Monitor integrate with other tools?
How does Goliath Performance Monitor integrate with other tools?
Goliath Performance Monitor integrates seamlessly with Citrix environments, specializing in application dependency mapping. It also offers robust reporting and analytics features, including custom reports and exports to Excel, enhancing its integration capabilities for comprehensive performance analysis.
What the main competitors of Goliath Performance Monitor?
What the main competitors of Goliath Performance Monitor?
Alternatives to Goliath Performance Monitor include Nexthink, Splunk Observability Cloud, ThousandEyes, Lumigo, Catchpoint, and Freshservice. These competitors offer similar functionalities such as application performance monitoring, infrastructure monitoring, and digital experience monitoring.
Is Goliath Performance Monitor legit?
Is Goliath Performance Monitor legit?
Yes, Goliath Performance Monitor is a legitimate software solution. It's highly rated by users for its Citrix troubleshooting and performance monitoring capabilities, especially in healthcare settings. Goliath offers comprehensive alerting and real-time system monitoring to ensure a smooth user experience.
How much does Goliath Performance Monitor cost?
How much does Goliath Performance Monitor cost?
I couldn't find pricing details for Goliath Performance Monitor. Contact Goliath directly for product pricing and to determine if its performance monitoring capabilities are worth the investment for your needs.
Is Goliath Performance Monitor customer service good?
Is Goliath Performance Monitor customer service good?
Goliath Performance Monitor's customer service receives positive feedback. Users highlight the support team's responsiveness, knowledge, and willingness to assist with setup, training, and troubleshooting. The proactive and helpful approach of the support team contributes to a positive customer experience.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.