Logo of Global Relay

Global Relay

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Last updated on

Company health

Employee growth
5% increase in the last year
Web traffic
16% increase in the last quarter

Ratings

G2
3.7/5
(11)
Glassdoor
3.5/5
(348)

Global Relay description

Global Relay provides cloud-based solutions for businesses to manage their digital communications in a secure and compliant way. It offers tools to archive various communication channels, including email, instant messaging, and social media. Global Relay focuses on heavily regulated industries, especially financial services. Their platform helps companies meet regulatory requirements, mitigate risks like data leaks, and simplify legal discovery processes.


Who is Global Relay best for

Global Relay offers cloud-based communication archiving for regulated industries. They help financial institutions and other organizations securely manage email, instant messaging, and social media while meeting compliance requirements. Global Relay simplifies ediscovery and offers AI-powered surveillance tools.

  • Best fit for medium to large enterprises (101+ employees) needing compliant communication archiving.

  • Ideal for regulated industries, particularly financial services, legal, and energy/utilities.


Global Relay features

Supported

Global Relay stores various communication channels like email, instant messaging, and social media, focusing on compliance.

Supported

Global Relay offers surveillance tools with AI-assisted data classification, escalation workflows, and audit reports.

Supported

Global Relay simplifies legal discovery processes with advanced search, filtering, and data export.

Supported

Global Relay builds connectors to capture communications from various channels like voice, SMS, and WhatsApp.

Supported

Global Relay provides analytics to improve compliance processes, identify gaps, and optimize storage costs.

Supported

Global Relay leverages AI to automate review, conduct supervision, and help avoid fines.


Global Relay alternatives

  • Logo of Communication Compliance
    Communication Compliance
    Scans employee chats & emails for compliance risks.
    Read more
  • Logo of Shield
    Shield
    Capture, archive, and analyze employee communications for compliance.
    Read more
  • Logo of EmailOpen
    EmailOpen
    Securely send, track, and manage business emails at scale.
    Read more
  • Logo of Symphony
    Symphony
    Secure team chat and workflows built for financial services.
    Read more
  • Logo of LinkLive
    LinkLive
    Secure customer conversations across voice, video, and messaging.
    Read more
  • Logo of Cryoserver
    Cryoserver
    Secure email archiving made simple, compliant, and searchable.
    Read more

Global Relay FAQ

  • What is Global Relay and what does Global Relay do?

    Global Relay is a cloud-based archiving and compliance platform that helps businesses, primarily in regulated industries like financial services, manage their digital communications. It secures and archives various channels, including email, instant messaging, and social media, simplifying compliance and eDiscovery processes.

  • How does Global Relay integrate with other tools?

    Global Relay integrates with various communication channels, including email, instant messaging, social media, voice, SMS, and WhatsApp. It also offers AI-assisted data classification and automated compliance review features to streamline workflows. They build connectors to capture communications from various channels.

  • What the main competitors of Global Relay?

    Top alternatives to Global Relay include Mimecast, Proofpoint, Smarsh, Theta Lake, and TeleMessage. These platforms offer similar functionalities, such as archiving, eDiscovery, and compliance tools, catering to businesses with stringent regulatory needs.

  • Is Global Relay legit?

    Yes, Global Relay is a legitimate company offering secure communication archiving and compliance solutions. They are trusted by regulated industries, particularly financial institutions, for managing digital communications. With positive website traffic growth and numerous reviews, Global Relay appears to be a safe and reliable choice.

  • How much does Global Relay cost?

    Global Relay does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific archiving and compliance needs.

  • Is Global Relay customer service good?

    Global Relay's customer support receives positive feedback for helpfulness and smooth transitions during implementation. While some users found the inability to self-purge archived data inconvenient, others highlight the robust support for compliance and archiving solutions. Some negative experiences mention high costs associated with data downloads upon service cancellation.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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