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Glassdoor

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Company health

Employee growth
14% increase in the last year
Web traffic
5% increase in the last quarter

Ratings

G2
4.1/5
(140)
Capterra
4.3/5
(182)
TrustPilot
1.1/5
(20)

Glassdoor description

Glassdoor is a website where current and former employees can anonymously share insights about what it's really like to work at a company. It features company reviews, salary information, interview tips, and even office photos. Job seekers use Glassdoor to research companies and find open positions, while employers can use it to attract talent and monitor their company's reputation.


Who is Glassdoor best for

Glassdoor is a valuable resource for job seekers and employers. Job seekers gain insights into company culture, salaries, and interview processes, empowering them to make informed decisions. Employers leverage Glassdoor to attract talent and manage their reputation. However, some users find the required sign-up intrusive and question the trustworthiness of reviews.

  • Best for small, medium, and enterprise businesses.

  • Suitable for various industries, including Healthcare, Finance, and Technology.


Glassdoor features

Type the name of the feature or, in your own words, tell us what you need
Supported

Glassdoor allows candidates to share interview insights and tips.

Supported

Glassdoor aggregates salary and compensation data to provide insights.

Supported

Glassdoor supports anonymous feedback for employee reviews and ratings.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-0.82

Customer Service

Strongly negative
-0.86

Ease of Use

Neutral
-0.13

Reliability and Performance

Rather negative
-0.6

Glassdoor reviews

We've summarised 340 Glassdoor reviews (Glassdoor GetApp reviews, Glassdoor TrustPilot reviews, Glassdoor Capterra reviews and Glassdoor G2 reviews) and summarised the main points below.

Pros of Glassdoor
  • Provides insights into company culture, salaries, and interview processes.
  • Offers a platform for employees to share anonymous reviews.
  • Helps job seekers make informed decisions about potential employers.
  • Easy to use interface for job searching and company research.
  • Provides inside view of a company with compensation and benefits info.
Cons of Glassdoor
  • Users are forced to sign up and provide personal details to read reviews.
  • Reviews are not always trustworthy and can be biased or fake.
  • Negative reviews may be removed, skewing the company rating.
  • The UX can be poor and the website difficult to navigate.
  • Spam job postings and irrelevant job alerts can be annoying.

Glassdoor pricing

The commentary is based on 47 reviews from Glassdoor Capterra reviews, Glassdoor G2 reviews, Glassdoor GetApp reviews and Glassdoor TrustPilot reviews.

While Glassdoor offers valuable insights into company culture and salaries, many reviewers express concerns about its pricing model. Several find the free version too limited, requiring excessive personal information or reviews to unlock features. Some also mention the high cost of paid services, questioning their value and return on investment.

Users sentiment

Strongly negative
-0.82

Glassdoor alternatives

  • Logo of BambooHR
    glassdoor vs BambooHR
    Better for streamlining HR processes like onboarding, payroll, and benefits administration. A stronger Glassdoor alternative for small and medium businesses. Focuses on simplifying HR tasks and improving data accuracy.
    Read more
  • Logo of HiBob HRIS
    glassdoor vs HiBob HRIS
    Better for mid-sized, fast-growing businesses. Focuses on core HR needs like onboarding, performance management, and compensation. Has a user-friendly interface and emphasizes automation. Is growing faster.
    Read more
  • Logo of Impacteers
    Impacteers
    More focused on connecting employers and candidates based on shared values and culture.
    Read more
  • Logo of Workleap Officevibe
    Workleap Officevibe
    Better for improving employee engagement and gathering feedback. Focuses on pulse surveys and peer-to-peer recognition features. More suitable for mid-sized companies.
    Read more
  • Logo of Thymometrics
    Thymometrics
    Better for gathering real-time employee feedback and measuring employee well-being. Focuses on improving workplace culture and employee engagement through continuous feedback. Primarily for mid-sized businesses. A Glassdoor competitor focused on internal feedback.
    Read more
  • Logo of Paylocity
    Paylocity
    Better fit for mid-sized businesses needing payroll and HR tools. A Glassdoor alternative focused on streamlining HR tasks and improving employee engagement.
    Read more

Glassdoor FAQ

  • What is Glassdoor and what does Glassdoor do?

    Glassdoor is a platform where employees share insights about their work experiences, including company reviews, salaries, and interview tips. Job seekers use it to research companies and find open positions, while employers use it for recruiting and reputation management.

  • How does Glassdoor integrate with other tools?

    Glassdoor integrates with various Applicant Tracking Systems (ATS) and HR management platforms to streamline the hiring process. This allows for seamless data flow between systems, enhancing recruitment efficiency. However, some users note the lack of robust API integrations for other tools.

  • What the main competitors of Glassdoor?

    Main competitors of Glassdoor include Indeed, LinkedIn, Comparably, and Vault. These platforms offer similar services such as company reviews, salary information, and job postings, catering to both job seekers and employers.

  • Is Glassdoor legit?

    Yes, Glassdoor is a legitimate platform. It's widely used for job searches and company research, offering insights into company culture, salaries, and interview processes. However, be aware that reviews can be subjective and potentially biased. For a balanced perspective, consider multiple sources.

  • How much does Glassdoor cost?

    I couldn't find pricing details for Glassdoor. Contact Glassdoor directly to determine if it's worth the investment for your needs. Consider factors like product features and your budget.

  • Is Glassdoor customer service good?

    Glassdoor's customer service receives negative feedback. Users report difficulties unsubscribing from emails, unhelpful responses to review removal, and a general lack of support. Some users mention positive experiences, but negative reviews are more prevalent.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.