Logo of gandi.net

gandi.net

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Company health

Employee growth
25% increase in the last year
Web traffic
8% decrease in the last quarter

Ratings

G2
3.7/5
(15)
TrustPilot
2.7/5
(44)
Glassdoor
2.9/5
(17)

gandi.net description

Gandi.net is a one-stop shop for establishing and managing your online presence. They offer domain registration for a variety of extensions, alongside website hosting, email hosting, and SSL certificates for enhanced security. They focus on providing robust and reliable services, particularly for businesses, with a strong emphasis on user experience, transparent pricing, and data privacy. Gandi.net is committed to an open internet and supports initiatives that align with their values.


Who is gandi.net best for

Gandi.net offers domain registration, hosting, and SSL certificates. Users praise Gandi.net's competitive pricing and user-friendly interface, but some have cited slow customer support and unexpected price increases. Best for small businesses needing a simple solution for managing their online presence.

  • Best for small businesses seeking a privacy-focused domain registrar and web hosting provider.

  • Suitable for various industries, though some users have reported customer service challenges.


gandi.net features

Type in the name of the feature or in your own words tell us what you need
Supported

Gandi supports transferring domain names from other registrars.

Supported

Gandi.net definitely supports registering new domain names.

Supported

Gandi.net supports domain and subdomain forwarding with various redirect options.

Supported

Domain renewal is supported with both manual and automatic options.

Supported

Gandi.net fully supports DNS management, including A, CNAME, and MX records.

Supported

Gandi supports custom email domains through its GandiMail service and integrations.

Supported

Gandi supports purchasing and managing SSL certificates.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Strongly negative
-0.95

Ease of Use

Rather negative
-0.64

Reliability and Performance

Strongly negative
-1

Ease of Implementation

Rather negative
-0.33

gandi.net reviews

We've summarised 59 gandi.net reviews (gandi.net TrustPilot reviews and gandi.net G2 reviews) and summarised the main points below.

Pros of gandi.net
  • Competitive pricing for domain registration, particularly for unique extensions.
  • Simple and user-friendly interface for domain management.
  • Robust and reliable domain services with minimal downtime.
  • Free WHOIS privacy protection and included mailboxes with domain purchase.
  • Clear documentation and easy setup process.
Cons of gandi.net
  • Unresponsive and slow customer support, often requiring public reviews to get a response.
  • Significant price hikes, especially for existing customers, leading to dissatisfaction.
  • Technical issues with the platform, including a buggy portal and payment system problems.
  • Lack of transparent communication about policy changes and dropped payment options.
  • Difficulty transferring domains away from Gandi.

gandi.net pricing

The commentary is based on 17 reviews from gandi.net G2 reviews and gandi.net TrustPilot reviews.

Gandi.net's pricing has caused widespread concern among users. Many reviews cite significant price hikes, especially for domain renewals and email services, with some feeling the increases are unjustified and excessive. Several users mention the removal of previously free services contributing to the increased costs, prompting them to seek alternative registrars.

Users sentiment

Strongly negative
-1

See the gandi.net pricing page.


gandi.net alternatives

  • Logo of Nameshield
    Nameshield
    Better for enterprise brand protection with trademark monitoring and cybersecurity focus. Has a higher average rating on G2 and is growing faster. Offers DNS Bastion and domain recovery services.
    Read more
  • Logo of IONOS 1&1 Domains & SSL
    IONOS 1&1 Domains & SSL
    Better for beginners with 24/7 support. Website traffic is growing faster. Higher G2 rating. Does not offer cloud hosting or email hosting. Simpler feature set focused on domain and SSL management.
    Read more
  • Logo of Regery domains
    Regery domains
    Considerably better user experience and customer support. More affordable pricing. Website monitoring features are a key differentiator for Regery Domains as a gandi.net alternative.
    Read more
  • Logo of Microsoft Outlook
    Microsoft Outlook
    Better for managing emails, calendars, contacts, and tasks. A popular Outlook alternative for businesses due to Microsoft ecosystem integration. Has more momentum than Gandi.net.
    Read more
  • Logo of WP Umbrella
    WP Umbrella
    Better for managing multiple WordPress sites. A gandi.net alternative focused on WordPress site backups, security, and updates. It has more positive reviews and perceived better customer service, ease of use, reliability and value. WP Umbrella is growing slower however.
    Read more
  • Logo of Softxaa
    Softxaa
    More focused on developers. A Gandi.net alternative better for small to medium businesses needing basic web hosting. Has slower momentum.
    Read more

gandi.net FAQ

  • What is gandi.net and what does gandi.net do?

    Gandi.net offers domain registration, web hosting, email, and SSL certificates. They emphasize robust services, user experience, and data privacy. However, users report unresponsive customer support and price hikes. They are best suited for small businesses seeking a privacy-focused provider.

  • How does gandi.net integrate with other tools?

    Gandi.net primarily integrates with its own GandiMail service for custom email domains. Information regarding integrations with other tools is limited. For further details, it's recommended to consult Gandi.net directly.

  • What the main competitors of gandi.net?

    Top alternatives to Gandi.net include Nameshield, IONOS 1&1 Domains & SSL, and Regery Domains. Nameshield focuses on brand protection and cybersecurity, while IONOS offers a user-friendly experience. Regery Domains emphasizes competitive pricing for its domain services.

  • Is gandi.net legit?

    Gandi.net is a legitimate domain registrar and web hosting provider. However, user reviews on Trustpilot and G2 raise concerns regarding customer service and recent price increases. Potential customers should weigh these factors against Gandi's competitive pricing and simple interface.

  • How much does gandi.net cost?

    I couldn't find pricing details for gandi.net. For the most current pricing information, it's best to check their official website.

  • Is gandi.net customer service good?

    Gandi.net's customer service is a significant concern for many users. While some praise the platform's ease of use and features, many complain about unresponsive support, often needing to resort to public reviews to get their issues addressed. This negative feedback, combined with reported price hikes and technical difficulties, paints a concerning picture of Gandi.net's customer service quality.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.