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Frontegg description
Frontegg is a user management system designed for businesses that sell software to other businesses (B2B SaaS). It helps you manage user access, security, and subscriptions within your software. Frontegg provides tools for user authentication, authorization, and administration, making it easier to control who accesses your software and what they can do. It aims to simplify the complex world of user management, allowing you to focus on building your core software product, while offering your customers a secure and streamlined experience.
Who is Frontegg best for
Frontegg is a user management platform ideal for B2B SaaS companies of all sizes. It simplifies user access, security, and subscriptions, saving development time and resources. Users praise its comprehensive features and excellent customer support. Some have noted minor bugs and limited UI customization.
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Ideal for small to enterprise-level B2B SaaS companies.
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Best for B2B SaaS companies seeking streamlined user management.
Frontegg features
| Supported Frontegg supports social login using built-in and custom providers. |
| Supported Frontegg supports creating new user accounts via SCIM provisioning and just-in-time provisioning during SSO. |
| Supported Frontegg supports password-based login alongside other authentication methods. |
| Supported Frontegg supports access controls based on roles and permissions, including RBAC and ABAC. |
| Supported Frontegg supports Single Sign-On (SSO) using SAML and OpenID Connect protocols. |
| Supported Frontegg supports role-based access control, allowing assignment of different permissions to different roles. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Frontegg reviews
We've summarised 325 Frontegg reviews (Frontegg TrustPilot reviews and Frontegg G2 reviews) and summarised the main points below.
- Easy and fast integration with existing systems, often requiring minimal code changes.
- Comprehensive set of features, including SSO, MFA, RBAC, and user management tools.
- Excellent and responsive customer support, available via Slack and other channels.
- Saves significant development time and resources by providing pre-built authentication and user management solutions.
- Highly customizable UI/UX, allowing for seamless branding and a cohesive user experience.
- Some parts of the documentation are unclear or loosely defined, especially for newcomers.
- Minor bugs and inconsistencies, such as incorrect user counts or issues with disabled values.
- Limited customization options for UI elements, with no CSS styling or ability to integrate external React components.
- Limited integrations with third-party tools, requiring manual workarounds or custom solutions.
- Mobile app is lacking, with limited functionality for urgent operations like user management.
Frontegg pricing
The commentary is based on 52 reviews from Frontegg G2 reviews and Frontegg TrustPilot reviews.
Frontegg's pricing is generally considered fair and reasonable, offering good value for its features. Some reviewers found the pricing a bit high, especially for smaller businesses or those seeking a free trial. However, many felt the cost was worthwhile due to the time and resources saved.
Users sentiment
See the Frontegg pricing page.
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Frontegg has a free plan.
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Frontegg has a free trial.
Launch
Includes 7,500 MAUs, 50 tenants, 5 SSO, no-code login builder, multi-tenancy, unlimited social logins, watermark free, passwordless authentication, RBAC support, bot detection, and 3 Frontegg seats.
Scale
Includes all Launch features plus unlimited MAUs, tenants, SSOs, complex multi-tenancy support, embeddable Admin Portal component, session management, security policies, impersonation, developer logs streaming, custom domain, multiple environments, email and community support, and access to Frontegg Identity Add-ons.
Enterprise
Includes all Scale features plus enterprise support, a shared Slack channel, white-glove onboarding, unlimited environments, prioritized integration requests, custom agreements, HIPAA/BAA agreements, and access to support and uptime SLAs.
Frontegg alternatives
FusionAuthMore developer-focused and offers more flexible deployment options. FusionAuth is growing significantly faster than Frontegg. Users appreciate the comprehensive documentation and generous free tier. However, some users find the initial setup complex and the admin UI lacking certain features. FusionAuth is a strong Frontegg competitor and alternative.Read more
JumpCloudBetter for mid-sized companies with diverse IT environments. More applicable to industries like Healthcare, Finance, and Manufacturing. JumpCloud has broader device management capabilities including Windows, Mac, Linux, iOS, and Android. A JumpCloud competitor and alternative, it has slightly more momentum. Lower ratings on Glassdoor. Users mention occasional performance issues and slow UI.Read more
SSOJetBetter fit for smaller businesses seeking a simpler single sign-on solution. Frontegg is growing faster and has more momentum. SSOJet has fewer features and integrations than Frontegg. SSOJet lacks a mobile app, unlike Frontegg.Read more
OktaBetter for internal access management. More suitable for companies of all sizes. Wider industry applicability. Rated slightly lower, with some users disliking the higher cost and documentation.Read more
IT GlueBetter for IT documentation and password management for MSPs. Less focused on user access management within B2B SaaS applications. More suitable for smaller IT teams.Read more
Auth0 by OktaBetter for e-commerce, retail, education, and marketing. Negative perception of pricing and customer support. Easier implementation. Auth0 by Okta is a Frontegg competitor and alternative.Read more
Frontegg FAQ
What is Frontegg and what does Frontegg do?
Frontegg is a user management platform built for B2B SaaS companies. It simplifies user access, security, and subscriptions with tools for authentication, authorization, and administration. Frontegg enables social login, SSO, and access controls, letting developers focus on core product development. It's praised for easy integration and robust features, but some users mention documentation clarity and UI customization limitations.
How does Frontegg integrate with other tools?
Frontegg integrates with existing systems via its comprehensive set of features, including single sign-on (SSO), multi-factor authentication (MFA), and role-based access control (RBAC). While it offers pre-built authentication and user management, some users note limited third-party tool integrations requiring custom solutions.
What the main competitors of Frontegg?
Top Frontegg competitors include JumpCloud, SSOJet, and Okta Workforce Identity. These alternatives offer similar user management and authentication features for B2B SaaS companies. Other options like Rippling, Zylo, and Stytch provide broader or more specialized solutions.
Is Frontegg legit?
Frontegg is a legitimate B2B SaaS user management platform. It's known for easy integration and comprehensive features, including SSO and RBAC. Frontegg receives positive reviews for its customer support and customizable UI/UX. So, Frontegg is safe and reliable for B2B SaaS user management.
How much does Frontegg cost?
Frontegg's Launch plan is free, offering core features for development teams. Scale and Enterprise plans have custom pricing for more extensive features and support. Contact Frontegg for Scale and Enterprise pricing details. Several add-ons are available to enhance the platform's functionality.
Is Frontegg customer service good?
Frontegg's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and expertise, highlighting their availability via Slack and prompt issue resolution. While some documentation gaps exist, the support team effectively bridges these, ensuring a positive customer experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.