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Freelancer.com description
Freelancer.com is a global online platform connecting businesses with freelance workers. Companies can post projects across a massive range of categories - from website design to legal writing - and receive bids from freelancers worldwide. Freelancer.com offers budget-friendly options, emphasizing their talent pool of over 60 million freelancers. Their platform prioritizes secure payments and allows businesses to communicate directly with freelancers.
Who is Freelancer.com best for
Freelancer.com connects businesses with a vast network of over 60 million freelancers. Ideal for small to large companies, it's praised for budget-friendly options and secure payments. However, some users have reported issues with unqualified freelancers and high fees. Best for IT, media, and professional services, but suitable for various industries.
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Ideal for small, medium, and large businesses seeking freelance talent.
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A good fit for IT, media, and professional services; suitable for other industries like finance, education, and hospitality.
Freelancer.com features
| Supported Clients can search and filter freelancers by skills on their profiles. |
| Supported Freelancer.com matches freelancers with projects based on client requirements. |
| Supported Freelancer.com allows clients and freelancers to communicate directly via their platform. |
| Supported Clients can view freelancer portfolios, showcased projects, and corporate portfolios. |
| Supported Freelancer.com allows online payments from clients via multiple methods, including milestone payments. |
| Supported Freelancer.com supports project based payments via Milestone Payment System. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Freelancer.com reviews
We've summarised 252 Freelancer.com reviews (Freelancer.com TrustPilot reviews and Freelancer.com G2 reviews) and summarised the main points below.
- Freelancer.com has a large talent pool of over 60 million freelancers.
- The platform offers budget-friendly options for finding talent.
- Customer support agents are praised for being friendly and helpful.
- The site provides secure payment options.
- Many freelancers bid on projects without reading the description, leading to wasted time and money.
- The site takes high fees, even when a project is canceled.
- There are many unqualified freelancers and it\'s difficult to find the right person for the job.
- Users have reported accounts being closed without notice or explanation.
Freelancer.com pricing
The commentary is based on 36 reviews from Freelancer.com G2 reviews and Freelancer.com TrustPilot reviews.
Freelancer.com's pricing structure is a recurring pain point. Users report unexpected charges, hidden fees, and expensive membership requirements. Many feel the platform fees are excessive, especially for smaller projects, and dispute resolution costs add insult to injury. Some feel scammed by unclear payment structures and verification fees.
Users sentiment
Freelancer.com alternatives
lemon.ioBetter for US companies seeking Eastern European developers. Focuses on long-term projects and pre-vetted developers. Has a smaller talent pool but higher ratings and is growing faster.Read more
TwineHas a smaller pool of freelancers. Offers free job postings. Growing faster than Freelancer.com.Read more
WethosBetter for freelancers and agencies to manage business operations. Geared towards streamlining administrative tasks like proposals, invoicing, and payments. Growing faster than Freelancer.com.Read more
SkuadBetter for businesses needing full-time employees internationally. Simplifies international payroll, benefits, and compliance. Offers more structured onboarding and HR support.Read more
UpworkBetter for ecommerce, education, retail, and media industries. Higher rated on Glassdoor. Has a more streamlined user experience.Read more
Freelancer.com FAQ
What is Freelancer.com and what does Freelancer.com do?
Freelancer.com is a global online freelancing and crowdsourcing marketplace connecting businesses with over 60 million freelancers. It facilitates project posting, bidding, secure payments, and direct communication between clients and freelancers across diverse fields, offering budget-friendly talent acquisition.
How does Freelancer.com integrate with other tools?
There is no information available regarding Freelancer.com's direct integrations with other tools. However, the platform itself offers features for secure payments, direct messaging, and project management.
What the main competitors of Freelancer.com?
Top Freelancer.com competitors include Upwork, Fiverr, and Twine. These platforms offer similar services, connecting businesses with freelance talent for various projects. Other alternatives, like Wethos, focus on freelancer business management tools.
Is Freelancer.com legit?
Yes, Freelancer.com is a legitimate platform. It connects businesses with a vast network of freelancers. However, user reviews reveal mixed experiences. While praised for its large talent pool and budget-friendly options, some report issues with unqualified freelancers and high fees.
How much does Freelancer.com cost?
Freelancer.com offers membership plans with pricing based on project fees and contest entry fees. There is no specific pricing disclosed for membership plans, only fees incurred on projects and contests. It's worth exploring their platform for more detailed pricing information on individual projects and contests.
Is Freelancer.com customer service good?
Freelancer.com's customer service receives mixed reviews. While some users praise helpful and friendly support agents, others report difficulty getting issues resolved. Several users mention unhelpful support staff and canned responses. Others express frustration with account closures and unexplained charges.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.