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Fiverr

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Company health

Employee growth
9% increase in the last year
Web traffic
3% increase in the last quarter
Financing
June 2018 - $111M

Ratings

G2
4.3/5
(434)
Capterra
4.8/5
(425)
Glassdoor
4.3/5
(3081)

Fiverr description

Fiverr is a platform where businesses like yours can hire freelancers for a wide range of services, from logo design and website development to marketing and writing. It's known for its vast selection of freelancers across hundreds of categories, transparent pricing, and a user-friendly interface. You can find both individual freelancers and teams, making it suitable for both small tasks and larger projects.


Who is Fiverr best for

Fiverr is a great platform for any business looking to hire freelancers. We find that it's especially useful for companies of all sizes that need help with smaller tasks or projects. Many users love the wide range of services, transparent pricing, and user-friendly interface. Keep in mind that some users report inconsistent work quality.

  • Great for businesses of all sizes looking for freelance talent across various fields.

  • Fiverr is industry-agnostic and works well for businesses across all sectors.


Fiverr features

Supported

Dedicated Hiring Experts: Fiverr Business provides dedicated hiring experts to help businesses find the right talent and oversee project needs. This account manager acts as a concierge, guiding businesses through the process of finding and hiring freelancers on Fiverr.

Supported

Satisfaction Guarantee: Fiverr Business offers a satisfaction guarantee, providing refunds for unsatisfactory deliveries. This ensures that businesses are not stuck paying for work that does not meet their standards.

Supported

Advanced Management Tools: Fiverr Business includes advanced management tools that seamlessly integrate freelancers into teams and projects. This allows businesses to manage their freelance workforce more effectively and collaborate more efficiently.

Supported

Flexible Payment Models: Fiverr Business provides flexible payment models, giving businesses the option to pay per project or use hourly rates for longer collaborations. This allows businesses to choose the payment method that best suits their needs and budget.

Supported

Access to Vast Talent Pool: Fiverr provides access to a vast pool of talent, spanning over 700 categories. This allows businesses to find the specific skills and expertise they need for any project.

Supported

Simple Matching Experience: Fiverr offers a simple and easy-to-use matching experience. This allows businesses to quickly and easily find the right freelancers for their projects.

Supported

Quality Work Within Budget: Fiverr ensures quality work is done quickly and within budget. This helps businesses to stay on track and meet their deadlines.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.17

Customer Service

Rather positive
+0.33

Ease of Use

Strongly positive
+0.81

Reliability and Performance

Rather negative
-0.33

Ease of Implementation

Rather positive
+0.5

Fiverr reviews

We've summarised 859 Fiverr reviews (Fiverr Software Advice reviews, Fiverr Capterra reviews and Fiverr G2 reviews) and summarised the main points below.

Pros of Fiverr
  • Wide range of services available, catering to diverse needs.
  • Global talent pool, connecting businesses with freelancers worldwide.
  • Transparent pricing, with gigs starting at affordable rates.
  • User-friendly interface, making it easy to navigate and find services.
Cons of Fiverr
  • It can be difficult to get in touch with some freelancers, due to time zone differences.
  • The quality of work can be inconsistent, and it can be challenging to find highly experienced freelancers for projects with lower budgets.
  • Some freelancers may try to upsell services beyond the initial gig description, leading to unexpected costs.
  • Fiverr’s commission fees can be high, especially for lower-priced gigs.

Fiverr pricing

The commentary is based on 249 reviews from Fiverr Capterra reviews, Fiverr G2 reviews and Fiverr Software Advice reviews.

Fiverr offers a wide range of prices, starting as low as $5. While many appreciate the affordability, some find the pricing structure confusing, with add-ons significantly increasing the final cost. Others note the value for money, especially for short-term projects and smaller budgets.

Users sentiment

Neutral
+0.17

See the Fiverr pricing page.

  • Fiverr has a free trial.

Fiverr Pro Advanced
$129 per month

Includes legal document management, support from a dedicated Business Success Manager, 1 background check and worker classification audit, and 10% off project management services.


Fiverr alternatives

  • Logo of Awesomic
    Awesomic
    Unlimited design tasks, 24-hour turnaround, top 1% freelance talent.
    Read more
  • Logo of Freelancer.com
    Freelancer.com
    Hire global freelancers for any project, big or small.
    Read more
  • Logo of Twine
    Twine
    Find, hire, and manage freelance talent globally.
    Read more
  • Logo of Catalant
    Catalant
    On-demand expert network for flexible, cost-effective consulting.
    Read more
  • Logo of Freelancer Management System
    Freelancer Management System
    Organize, pay, and manage freelancers all in one place.
    Read more
  • Logo of lemon.io
    lemon.io
    Vetted developers from Eastern Europe. Pre-screened, saves you time.
    Read more

Fiverr FAQ

  • What is Fiverr and what does Fiverr do?

    We find Fiverr to be a valuable platform connecting businesses with freelancers across various fields. It offers a broad range of services, transparent pricing, and tools to manage projects. In our experience, it's a convenient way to find talent for various business needs.

  • How does Fiverr integrate with other tools?

    We find that Fiverr integrates with other tools mainly through its Business account management features. These tools are designed to seamlessly integrate freelancers into your existing teams and projects. There's not much information available regarding specific integrations with third-party apps.

  • What the main competitors of Fiverr?

    We find that Fiverr's main competitors include Upwork, Freelancer.com, and Guru. These platforms offer similar freelance services and connect businesses with talent worldwide. Each has its own strengths and weaknesses regarding pricing, talent pools, and specific features.

  • Is Fiverr legit?

    We find Fiverr to be a legitimate platform. While some users have reported issues with freelancer communication and inconsistent work quality, many appreciate its diverse services, global talent pool, and transparent pricing. We advise doing your research to find reliable freelancers.

  • How much does Fiverr cost?

    Fiverr offers a free basic plan for all users. For businesses, Fiverr Pro has a tiered subscription model. Pro Essential is available based on spending, while the Pro Advanced plan costs $129 monthly. We find the tiered approach caters to various business needs.

  • Is Fiverr customer service good?

    Based on user reviews, Fiverr's customer service receives mixed feedback. While some users praise its responsiveness and helpfulness in resolving issues, others have expressed frustration with unhelpful pre-written responses and difficulty getting their concerns addressed. We observed that many users highlight the platform's ease of use and variety of freelancers, but some have also experienced unresponsive freelancers.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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